2018 Ford Escape

In March of 2024 warning lights for abs, hill assist, traction control came on while the car was driving. We stopped driving and had the error codes checked at a autozone who said the sparkplugs where misfiring on cylinder 3. it was changed and when we started the car it blew white smoke and the engine seized. The repairs were over $6000. We were told ford had a class action suit which closed on November of 2023. We opened a case but ford closed it and will not help with known problems with the 1.5 lt engine.

Took vehicle in to be serviced for a Crank shaft position sensor yesterday 7/31/2024. Have never had any other issue, but was told that they found coolant in our spark plug cylinder 3. The dealership said it would be around $9.000.00 for a new engine. Dealership said there was massive amounts of smoke and we have never experiences this issue in the past. Was last serviced on 6/24/024 with 92.086 miles.

The contact owns a 2018 Ford Escape. The contact stated while driving at an undisclosed speed on the highway and changing lanes, the vehicle lost motive power. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who determined that the spark plugs needed to be replaced. The vehicle was taken to the local dealer, where it was diagnosed that the short block needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and opened a case. The failure mileage was approximately 92,000.

The contact owns a 2018 Ford Escape. The contact stated the while driving at a moderate rate of speed, the temperature gauge indicated that the engine was hot(H). The "Engine Fault Service Now" message also appeared on the instrument panel. The contact pulled over and checked under the hood and became aware that the coolant reservoir was empty. The contact added coolant however, the failure returned the next day. The contact took the vehicle to three independent mechanics who could not determine the cause of the failure. One mechanic eventually placed a camera inside the engine which showed that the coolant was leaking into cylinder #3. The vehicle was taken to a dealer where the contact was informed that there were no recalls on the VIN. The vehicle was not repaired. The manufacturer was also notified of the failure and provided the same information as the dealer. The contact was referred to the NHTSA Hotline to file a complaint. The failure mileage was approximately 107,000.

The contact owns a 2018 Ford Escape. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to a dealer where it was diagnosed and determined that the engine needed to be replaced due to a coolant intrusion into cylinder #1. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 52,500.

The contact owns a 2018 Ford Escape. The contact stated while driving at an undisclosed speed, the vehicle was jerking. Additionally, there was an engine misfire. The vehicle was taken to the dealer where it was diagnosed with coolant intrusion. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 85,510.

Ford designed, manufactured, and sold flawed 1.5l engines. Ford initiated Customer Satisfaction Program 21N12 as a result. This program unfairly limit the manufacturer’s liability for THEIR design. Mileage is limited to 84,000. I myself easily googled and located many complaints online of the coolant intrusion issue not occurring until AFTER the 90,000 mile mark. How is Ford able to self-limit their liability for their dangerous and clearly faulty design? This is impacting many people who can’t afford to drop another $14,000 on an engine replacement (when many of us are making payments on a now un-driveable vehicle). Who will hold Ford responsible?

We started noticing the car hesitating and engine light came on. We took it to mechanic who replaced coils and spark plugs. We drove it for two days and the same problem occurred but only worse. We took the car back and they told us it looked like one of the spark plugs was melted and tried to fix it again only for it to continue as soon as we pulled out of lot. So 3 times at that mechanic and it drove slightly ok for about a week. The next week all kinds of sensors and lights started popping up such as 4wd disabled , ABS, Hills auto start disabled.We took it to the Ford dealer to get a tune up thinking that was the problem only to receive a phone call saying our engine is ruined. There was coolant leaking into the engine and they found metal shavings in the engine. They informed us this was an ongoing problem for some time. They also stated if they put the same engine in the car as a replacement that it would probably be faulty too. They proceeded to tell us that, because we were outside of our warranty, we could either pay 8-10k for a new motor or we could start over buying a much more expensive car. We only have 9,000 left to pay off so exactly 1 year left on our paying off the car and they want us to keep paying them while we pay them more money to fix their problem?!!! We have been with Ford for 10 years and experience a recall before. We lived in California at the time so we were covered under lemon law. This is beyond poor business practice. There are thousands and thousands of people with this very issue and they do nothing to help their consumers who make them rich.