2018 Ford Escape

While driving I received a ‘Engine Failure, Service Now’ notification; however, the check engine light was not on. I immediately called a ford dealership and said it was fine. I did not trust it and took it to an O’Reilley’s store to get a free diagnostics, everything was cleared. The next morning I still went to the dealership to ask. At this point the notification wasn’t on anymore but I did notice there was no coolant in the tank. They ran a regular diagnostics and told me car was fine. Again, I didn’t trust it and asked for more diagnostics. After charging me $200 they did it and found coolant leaking into the engine and cylinders. Car still runs but it did not make me feel safe driving with the notification and the rest of the diagnostics showing zero issues was extremely suspicious. They told me my engine needed to be replaced. I researched the issue and found Ford notified widely this issue in early 2020 and ford dealership sold me this in late 2020 and never told me about said issue or notification. I was told there is a program to get it fixed but is not active anymore. On too of that, ford had a warning on my car VIN number for two years and they never notified me of it during service appointments for the last 2 to 4 years I have been going there. I do not feel safe driving my car and ford won’t do any repairs about it even after they admitted to me it was a manufacturing fault and my car is under that block/build affected.

Loss of power. Driving up hill, normal acceleration. Electrical- corrosion in the fuse box under the hood. Corroded fuse pin connector plate. Found wire from ECU relay to ECU fuse pin plate corroded and completely broke from corrosion. Ordered used fuse box online, opened up the fuse box and found the same exact fuse pin plate corrosion as my vehicle. Local dealer ship told me they are replacing fuse box in customer cars on average once or twice a month.

Coolant is leaking into cylinder 3 and is confirmed by a repair/service shop that it has a bad head gasket. No one else including dealership has inspected it. Upon research, this appears to be a well known and widespread issue with the Ford Escape 2018 as well as other years of this model. Ford continues to give no action, recall, or recourse for those affected who will be out over $5,000K to repair their engine.

It is a power train failure. Hi my name is [XXX] I bought a 2018 Ford escape SE 1.5L eco boost on 9-3-2022 and it had 75,000 miles on it. I’m now finding out that it had a recall (21N12) when I bought it that expired at 84,000 miles. My car is now at 120,000 miles and my engine needs to be replaced. I was never told about the recall and was still sold the car that didn’t even last 2 YEARS!!!!! Now it’s going to be $8,000 to replace my motor. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2018 Ford Escape. The contact stated while at the local dealer for routine maintenance, upon further inspection, the contact was informed that a tune-up could not be performed due to a spark plug not being able to be removed. In addition, the contact was advised that there was a coolant intrusion into the engine. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 117,000.

The contact owns a 2018 Ford Escape. The contact stated while driving at an undisclosed speed, the engine misfired and the vehicle jerked. The vehicle was taken to the dealer where it was diagnosed with coolant intrusion and engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 44,000.

When changing the sparkplugs, sparkplug #2 broke off in the engine and needed to have the heads replaced. This was 100,00 mile and the warranty had just ran out so we had to pay over $4,000 out of pocket to the local dealership for this repair.. This is a known issue with Ford but they will not issue a recall. There was no warning lights or sounds that this was an issue.