2018 Ford Escape

I had to have a new engine put in my 2018 Escape due to antifreeze getting into the cylinder. I was told by a Ford service department that it is a well documented and known engineering defect, but Ford is refusing to do anything about it. I was driving home when the warning light came on and started dinging. It said the engine was hot and to stop immediately. It did not catch fire, but that was what I was afraid it was going to do. When I started looking into this, I have found that there has been cars catching fire from this problem.

The engine light came on in my 2018 ford Explorer. I took it to the mechanic and was told my engine is failing and the coolant is leaking into the engine. He told me this is a common issue with this car and has happened to other people. He suggested I call the place I bought it to see if they can help pay. I called them and was told there is nothing they can do because my warranty expired three months ago. They said I could by another warranty but would have to wait 30 days for it to go into effect and the car may not last that long.

After the check engine light came on, I took my vehicle to a mechanic. They informed me there was coolant in the cylinders, which required a full engine replacement. This is tied to known issue TECHNICAL SERVICE BULLETIN 2.0L EcoBoost - Coolant In Cylinders, White Exhaust Smoke And/Or Illuminated MIL 22-2229 A known issue by the manufacturer, is resulting in an $11,000 engine replacement with no manufacturer assistance. This needs to be addressed and no other consumer should have to bear the burden of manufacturer error.

The contact owns a 2018 Ford Escape. The contact stated that while starting the vehicle, the vehicle vibrated abnormally. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed that there was a coolant leak into the engine. The mechanic determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 86,000.

The contact owns a 2018 Ford Escape. The contact stated while driving at an undisclosed speed, the message to “Stop and Pull Over” was displayed. The vehicle was taken to an independent mechanic and the contact was advised to take the vehicle to the dealer for assistance. The vehicle was taken to the dealer where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 134,175.

We took our car into Ford dealership because we noticed the heater was blowing only cold air. No other problems were evident, car was running fine. The dealer called and told us that the engine was destroyed because the coolant leaked into the engine block. Car did not indicate there was coolant leak, of which we were totally unaware. We had no idea we were driving a vehicle that could have had a sudden power failure or engine could have caught fire. Our dealership and Ford are working out the details of our financial obligation to have the engine replaced.