2018 Ford Escape

A warning signal came on in my FORD Escape indicating a problem with the head gasket or head of the engine. I am NOT complaining about a fire possibility, but I have heard of this as being and issue. I am complaining about the head or head gasket being a problem, according to the vehicle's computer warning system. I contacted FORD and was told that if my vehicle was under seven years old, which it is, or under 84,000 miles, which it is not(@89,000), FORD would do a CUSTOMER SATISFACTION REPAIR. FORD's customer service told me that they would do nothing. This vehicle is my fifth FORD. My last FORD was an F-150. When I retired that vehicle, it had almost 200,000 miles on it. My other vehicle is a DODGE Caravan, with just shy of 200,000 miles. My only point is that I always take care of my vehicle. I have never had any serious issues with my vehicles, save this one. Is there any mandates for the repairs of this vehicle? Thank you for your attention. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Coolant leaking from between cylinders in engine causing it to overheat. This is a known issue by Ford in engines manufactured within a certain time frame. Problem occurred suddenly and unexpectedly. Ford knows about this issue. Check engine light turned on the day before and then the next day the car would fail to start and was overheating

I have a 2018 ford escape only like 100,000 has engine gone due to coolant leak. In research I saw ford has ignored this issue from day one to its customers. I have 2018 ford Escape 1.5 EcoBoost. Ford has had one recall also with the transmission bushings that were repaired at 80,000. car ran bad since recall repaired of transmission bushings. Ford has deceived consumers with its engine failure and coolant leaks, with its fraudulent deceptive practices.

The contact owns a 2018 Ford Escape. The contact stated that upon starting the vehicle, the check engine warning light illuminated. The dealer was notified of the failure and an appointment was scheduled for a diagnostic test to be performed. The vehicle was taken to the dealer, and it was discovered that there was coolant intrusion into cylinder #3. The contact was then provided an estimate to replace the engine. The contact was referred to the manufacturer who informed the contact that there were no recalls on the VIN related to the failure. The contact was then referred to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was approximately 47,000.

Check engine light came on. Brought to dealership and told Long Block replacement needed under TSB 22-2229. Manufactured defect of block is root cause. Ford nor dealership are helping at all. This is a manufactured defect that was known to dealership at time of sale. There was no information relayed. Ford has multiple vehicles with recall for same issue but not mine.

While sitting in my car at idle in park, the car cuts off after 20 minutes or so. At this point, the car will not restart, and it seems that the battery is dead. It did not respond to an attempted jump start, however. On the first occasion the car restarted normally after approximately 1 hour. It has been starting and running fine since then. . On the second occurrence, today, the car shut off while idling in park. It has been 1.5 hours. since auto shutoff left me stranded. The car finally started. I have on occasion put a car ( this is a new one) in park when stopped in traffic.

I bought a 2018 Ford Escape 1.5L ecoboost as the 2 or 3rd owner. There were no recalls I checked and also did a carfax when I bought the car 7/4/2024. I was driving the car and all of a sudden the car slows itself down from 50mph to 5mph and give me a warning car is overheating. Got to side of road safely and took to the mechanic he then told me about fords customer satisfaction program but since I have 95k miles my car does not qualifiy as they only gave 4 months to people with 84k miles to get fixed free if you are over they will nto fix. I did not own the car when they sent this out in 2022 and there was nothing made public about this engine isssue they are aware of. I am still sore from the seat belts locking up and have neck issues. this car sits in my garage as a paperweight now.

The contact owns a 2018 Ford Escape. The contact stated that after an oil change, the vehicle was started and revved up and was running rough. The contact turned off the vehicle and confirmed that the oil cap was secured. The vehicle was restarted and the vehicle self-corrected. The next day while starting the vehicle, the check engine warning light illuminated. The contact received notification on the vehicle App of engine failure. The vehicle was taken to the dealer where it was diagnosed that there was coolant intrusion into cylinder #4, causing engine damage. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not included in a recall or covered under warranty. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 52,903.

I got a oil change in June 2024 and in September 2024 it said change engine oil soon so I go to Walmart get it done they informed me my engine was very low on oil which they said was odd being I just had a oil change 2 months ago and then they informed me I have coolant leaks and the dealer who I lease from had to known about this and sold me this car without full knowledge of what was wrong and my warranty has expired through them and when I called them to complain about having issues they kept giving me the run around and now they know my warranty expired they are telling me where to take it and said I would financially responsible for the repairs I can’t afford car payment insurance and replace and fix the coolant leaks