2018 Ford Escape

The contact owns a 2018 Ford Escape. The contact stated while driving 25 MPH, the vehicle failed to properly function. The contact stated that a message to “Pull Over Immediately” was displayed. The vehicle was towed to a dealer but was pending a diagnostic test. The dealer had not yet diagnosed the vehicle but believed that the vehicle had experienced engine failure. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 101,000.

Multiple times when weather is cold (currently 42 degrees, so not even that cold) the engine will not start. It is a brand new engine that was replaced after the heavily reported coolant leak issue - which should be recalled!) The car turns on, with lights, radio, air systems, etc all running, but the engine does not start or even attempt to start. After several hours the car turns on without issue and operates as normal. This car/engine are absolute lemons. I spent $10,000 to replace the engine due to Ford's own manufacturing issue with the coolant leak, and now this. NHSTA needs to do something about these faulty cars on the road.

A common and known problem to Ford: the coolant leak caused a crack in the engine block. This caused fluid in the cylinders to misfire and now oil is also leaking into the engine block as well. There was no warning or preventative measures we could take, and after research, this is an extremely common issue. The dealership will not work with us as there is "no official recall" even though they know it happens a lot, and it would take more than $7,000 to repair when we still owe $6,500.

The contact owns a 2018 Ford Escape. The contact stated while driving 25 MPH, the vehicle started sputtering. The check engine warning light was illuminated. The contact stated that the failure was related to TSB: 20-2100. The vehicle was taken to an independent mechanic who determined that there was a leak in the coolant system. The contact stated that coolant was leaking into the engine and the oil. The vehicle was taken to the local dealer, where it was diagnosed and determined that coolant was leaking into the engine and the oil. The vehicle was not repaired. The manufacturer was contacted and agreed to cover 40% of the cost of the repair. The failure mileage was approximately 56,000.

Engine misfiring, stuttering, power loss happened at high speed on interstate. Independent mechanic diagnosed coolant intrusion into engine. Spark plug in cylinder 3 seized. New engine needed. Ford does not have a recall for it. This is a well known engine problem according to research and review of other complaints on this site.

Timing Chain broke with only around 106,000 miles on the vehicle. While I was driving to run some errands, I came to a four way stop. Taking a right turn and beginning to accelerate to turn onto the intersecting road, my car began to accelerate and then acceleration stopped and could only coast on momentum I had left. Luckily I was able to maneuver out of traffic and onto the side of the road using the steering wheel and get it into park. Car was towed to local car repair shop and they determined that the timing chain was broken, resulting in a complete engine failure. It has not been investigated by manufacturer or police. No warning lamps appeared on the system when the incident occurred.

A Design Flaw (as confirmed by a Ford Service Advisor) in the engine block allows coolant to seep into the engine, rendering the engine useless. Ford has a TSB on this, they know it's a problem, other previous years similar engines have been recalled, these engines currently have class action and private lawsuits happening, and Ford extended the warranty on these vehicles to 84k miles because of this KNOWN mistake on their part. So.... after 84k miles Ford no longer stands behind their product. Leaving me and my family with a monthly car payment and a car that's sitting at the dealer that needs and $8k repair. I've had the car towed twice and am relying on friends to get around. Ford should own up to this and either fix or replace the vehicle. It's not right, and certainly doesn't make us want to buy American cars.

My engine light came on and within a three day time span my engine overheated. I kept up with all maintenance on my vehicle and even had a previous diagnostic ran on the vehicle a month prior. I was told there was a customer satisfactory warranty that expired in November 2022 on my vehicle but information was given to first owner that stated what would happen to my vehicle. I bought my car in March of 2021Due to me getting my car from Hondas car lot they said they were unaware that the vehicle had a warranty at time of sale which would have been of great help. I have been quoted $10,000 to replace the motor in my car due to coolant intrusion, short block, and a spark plug being stuck within the engine. My car ran hot with myself, a dog and my son being in the car in the middle of a busy street but we were able to move vehicle to a safe spot while car was malfunctioning. I was told to look under the hood by my boyfriend to check fluids and he went into detail on what to check for and we found that the oil was clean but their was no antifreeze in the vehicle. I received my oil change in September of 2024 and everything required for my tags that is done yearly all on the same visit.