2018 Ford Escape

While accelerating onto a 70 mph highway via an on-ramp, my vehicle suddenly began to misfire severely, resulting in a dramatic loss of power. It was unable to climb the incline. I immediately activated the emergency flashers, but vehicles approaching from behind at highway speeds were forced to brake abruptly and swerve to avoid a collision. Fortunately, I was able to safely exit via the next off-ramp. During the misfire, the check engine light began flashing on the dashboard. A few months prior, a warning light appeared at startup. Diagnostic code P0302 indicated a misfire in Cylinder 2 during the first 1,000 revolutions. The recommended fix was to replace the spark plugs and ignition coils. I had all spark plugs replaced, and the plug in Cylinder 2 was notably fouled. I also topped off the coolant at that time. Approximately a month later, I checked the coolant again and found it nearly depleted. I refilled it, but there were no visible signs of leakage—no smoke, and the oil appeared normal. Then came the highway incident. Afterward, a mechanic diagnosed a significant coolant leak into Cylinder 2 using a scope. A new $12k engine(w/labor) is required! Further research revealed this is a well-documented and chronic issue tied to a manufacturing defect in Ford’s 1.5L EcoBoost engines (and others). Numerous class action lawsuits have been filed, and Ford previously issued bulletin 21N12 for a one-time repair—now discontinued. Ford is fully aware of this defect. I am grateful that the vehicles behind me were able to avoid a crash, and that I am here today to share this experience. Every mechanic I consulted confirmed that this issue is widely known, and expressed frustration that Ford has not taken responsibility.  Why must we wait for a catastrophic event or loss of life before Ford acknowledges the severity of this defect? Recently, Ford recalled a backup camera—yet faulty engines that can fail at highway speeds receive no such action. Lives are at risk!

Vehicle: 2018 Ford Escape SEL, 1.5L EcoBoost engine, purchased new from Town East Ford. Engine failure due to coolant intrusion — known Ford defect previously covered under Customer Satisfaction Program 21N12. on 06 Mar 2020, I had Customer Satisfaction Program 19B37 performed on my 2018 Ford Escape SEL (1.5L EcoBoost engine) as instructed by Ford. Despite that repair, on 19 August 2025 coolant leaked into my engine and caused the engine block to crack. Ford acknowledged this exact defect and issued Customer Satisfaction Program 21N12 to replace affected engines. However, that program expired in November 2022. When I contacted Ford corporate, I was told my repair would not be covered because the program has ended, despite the fact that the defect is the same and presents the same risks. This is not normal wear and tear. It is a latent defect that Ford has already documented. The issue can cause engine misfire, sudden stalling, loss of power, and increased fire risk due to coolant intrusion into the combustion chamber. This is a serious safety defect. My vehicle failed despite compliance with Ford’s earlier service program, and Ford is refusing coverage only on the basis of program expiration. Other owners have reported identical failures. Please note that I have attached the noticed from Ford and my service history up to this event. As the vehicle is still at the dealership, I have not attached the current service report, noting the coolant extrusion and cracked engine but I can request that if needed. I request NHTSA investigate Ford’s handling of this defect and require corrective action to ensure owners are not left with unsafe vehicles due to arbitrary program deadlines

I lost engine power trying to accelerate while entering the highway. Check Engine light flashed several times then went steady. I pulled over into the slow lane with my flashers on and with reduced power to get off the highway exit straight to the Dealer. The Check Engine light stayed on steady. This is apparently part of a known issue with the 1.5l GTDI engine. There was a Technical Service Bulletin created for it 22-2322 and a Customer Service Program fix was set up- 21N12

We started to notice a rough idle when starting the vehicle, the check engine light came on. The rough idle continued to get worse. We took it to a Certified Mechanic to have it inspected. Based upon the check engine status, they did further diagnosis through various tests. They determined that the coolant appeared to be seeping into the #1 cylinder. They checked the Ford website for any recalls and found a TSB ( Technical Service Bulletin} # 19-2346 regarding the 2.0L Eco-Boost engine. Ford's TSP says to replace the engine block, but does not indicate at who's expense. If this is defective and Ford knows, the consumer should not be responsible to pay for this major expense. What do we do? Within the ;next couple weeks we plan to take the car into a Ford Dealership to do their own diagnosis.

I lost engine power trying to accelerate while entering the highway. Check Engine light flashed several times then went steady. I pulled over into the emergency lane and shut the car off. It did start again but with reduced power to get off the highway. The Check Engine light stayed on steady. This is apparently part of a known issue with the 1.5l GTDI engine. There was a Technical Service Bulletin created for it 22-2322 and a Customer Service Program fix was set up- 21N12

I was advised to have the coolant flushed in our 2018 Ford Escape in July of 2025 by VIP in Concord NH while an oil change was being performed. Took vehicle to Nucar in Concord, the tech advised that the coolant was low and would not pressurize, they kept the vehicle overnight, it did in fact keep pressurization overnight. Made an appointment on 07/25/2025 to make sure the coolant was at an acceptable level, the tech advised all good. It is now September of 2025, took car out on SaturdAY [XXX] to run errands, got 2 miles down the road, vehicle starting running extremely rough, sort of bucking like it wanted to stall. Got it home and parked it there until I call Nucar in Tilton NH (Ford Dealer), car was towed on 09/04/2025, they confirmed we need a new engine. After market warrant company AAC Warranty is stating this is going to cost us hundreds if not thousands of dollars to replace! There are many documented cases of Ford Escapes having coolant issues due to poor engine design, Ford needs to honor these fixes and offer guests a solution so they are not out a lot of money! At this point we may not be able to afford the fix and have to junk the vehicle and still pay our monthly car payment! I will not rest until this fix is honored, it is not fair to the consumer to have a vehicle that is not save, when FORD is too cheap to honor the fixes! They received their money when we bought the vehicle, now we could potentially be out hundreds if not thousands of dollars due to this known issue. Thank you, [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

My 2018 Ford Escape was sputtering one morning and I realized the oil was dark and almost gone. I took it for an oil change and they discovered there wasn’t coolant in the reservoir. But that didn’t solve the issue. The vehicle shut down and I was left in the middle of the road until I could get help. I took it to the shop and I was told coolant had leaked into the cylinders and the I would be needing a head gasket and short block. I called Ford customer service and I was made aware that is is an issue with the 2018 ford escape ecoboost. But they were unable to help me because 21N12 has expired.