2018 Ford Escape

Our 2018 Ford Escape has a 1.5L Eco Boost engine that currently has coolant intrusion in all 4 cylinders per a diagnosis by a Ford dealership in Orlando, FL. All indications point to it being the result of the same known design flaw for which Ford has previously issued a recall. However, our car - built at the same plant and time period as those who were sent recall notices - did not receive a recall notice. This was confirmed by a Ford customer service representative. The faulty part is the engine block that was built at the same plant and time frame as those that were issued a recall notice for this exact reason. For whatever reason, Ford either inadvertently or intentionally failed to include this vehicle with others built at the same place and time.

Hello, I would like to file a safety complaint regarding my Ford Escape. Vehicle Information: VIN: [XXX] Make/Model: Ford Escape Year: 2018 Issue Description: While driving, my vehicle suddenly overheated. The temperature gauge moved from normal to hot within seconds, and a warning appeared to stop the vehicle immediately. This created a serious safety concern, as the failure was sudden and without warning. After inspection by a certified technician, I was informed that the engine is consuming coolant internally, and the coolant is being burned through the exhaust system. There is no visible external leak. The engine is now running rough and requires full engine replacement. I have learned that this is a known issue with Ford Escape engines, often referred to as “coolant intrusion.” Despite this being a widely reported defect, Ford has declined to provide any financial assistance. I have contacted Ford and opened a case (Case Number: XXX), but they confirmed this is not a recall and will not cover repairs. This issue creates a significant safety risk due to sudden engine overheating and potential engine failure while driving. I am requesting that this issue be investigated, as it appears to be a widespread defect affecting many Ford Escape vehicles. Thank you for your attention to this matter. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

My 2018 Ford Escape has diagnostic codes P0302 and P0316 cylinder 2 misfire and no compression on cylinder 2 due to coolant intrusion into the engine block. This is a known defect documented in Ford TSB 22-2322 and Customer Satisfaction Program 21N12. My VIN was excluded from this program despite having the identical failure and identical fault codes as covered vehicles. This engine failure occurred at highway speed creating a dangerous safety hazard. Ford has refused goodwill assistance despite this being a known manufacturing defect.

I am writing to formally report regarding a serious issue with my Ford Escape 2018. The engine failed at the mileage of 37,833 miles, which is far earlier than any reasonable expectation for a vehicle of this age and mileage. This type of major mechanical breakdown is not consistent with normal wear and tear and raises concerns about the durability of the engine. Ford dealership did the formal evaluation of my Ford ESCAPE 2018

Overhearting light flashed on and immediately went off 3 hours into a 4 hour road trip. Car ran rough at the end of a 4 hour road trip. Next time car was started overheating light came on immediately, engine temp when immediately to hot, and would not drive over 5 miles an hour. Through an independent service center determined that the head gasket blew from coolant leaking. Only been inspected by this independent service center. After overheating started the overheating light continued to come on whenever started.