2018 Ford Escape

On Friday, August 9, the check engine light was blinking and the car ran roughly. On Saturday, August 10, I had my car towed to AAA Repair. Current codes: P0316 - Misfire Detected on startup; P0302 - Cylinder 2 misfire; swap CYL2 coil to CYL4 & retest..misfire remains on CYL2. TSB:22-2322 indicates cylinder failure allowing coolant into the engine causing misfire and rough running. AAA recommended vehicle service be done at the dealership—complete engine rebuild/replacement. The dealership recommends a complete engine rebuild/replacement with an estimate of $11,400. The balance on paying off the car is $8,400.

The contact owns a 2018 Ford Escape. The contact stated that the hatchback failed to open while pressing the power emergency release button and while using the key fob. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not notified of the failure. The failure mileage was unknown.

Loss of power. Driving up hill, normal acceleration. Electrical- corrosion in the fuse box under the hood. Corroded fuse pin connector plate. Found wire from ECU relay to ECU fuse pin plate corroded and completely broke from corrosion. Ordered used fuse box online, opened up the fuse box and found the same exact fuse pin plate corrosion as my vehicle. Local dealer ship told me they are replacing fuse box in customer cars on average once or twice a month.

This is the third time my lift-gate ( back hatch ) has started working intermittently. I assume the latch is an electromagnet. It is very unsafe as it does not always latch tight and there is no emergency release. Century Ford replaced the first latch on 3/11/21, R.O.342961. It was also worked on 9/15/21. the current incident started on or about 5/20/24

The contact owns a 2019 Ford Fusion. The contact stated that while driving at undisclosed speeds, she became aware of a failure with the software on the radio. The contact stated that while trying to connect the phone to the radio, the calls kept dropping, or she could not hear the other person over the radio, as intended. The contact stated the failure was dangerous since she had to maneuver the radio and the connection while driving, which w distracting to her while driving. The vehicle was taken to a local dealer where it was repaired over a year ago; however, the failure reoccurred. The vehicle was taken back to the same local dealer, and it was diagnosed that the EPAM needed to be replaced. The vehicle was not repaired. The contact stated that while researching online, she became aware of an unknown recall related to the failure. The manufacturer was made aware of the failure. However, the contact was referred to the NHTSA Hotline. The failure mileage was approximately 95,000.

My Ford Escape 1.5L EcoBoost Engine overheated. A Ford service mechanic confirmed the Escape has a defect that causes coolant to leak into the engine’s cylinders, which can cause corrosion, oil dilution and contamination, and engine failure; and these defects create a safety risk, because the lack of coolant created by the leaks causes overheating. The ford service mechanic confirmed my cylinder head was cracked and will lead to total engine failure, and/or engine fires.

Subject: Complaint Regarding Electrical Malfunction in 2018 Ford Escape To Whom It May Concern, I am writing to report a concerning electrical malfunction that occurred in my 2018 Ford Escape, resulting in a critical safety issue. At 55,000 miles, the Accessory Protocol Interface Module (APIM) failed, subsequently causing the touch screen, navigation system, voice command functionality, and hands-free communication features to cease operation. Additionally, this failure disabled the phone charging capabilities, posing a safety concern due to the loss of essential functionalities. The malfunction of the APIM at such a relatively low mileage directly impacted the navigation system, voice commands, and the hands-free communication system, rendering them non-functional. As a consequence, this electrical issue posed safety risks, particularly concerning the failure of the navigation system and voice commands, which are crucial for safe driving practices. The incident occurred, and subsequent repair cost of $1,163.72, were serviced at SERRA Ford dealership in Farmington Hills, MI. The nature of this electrical failure not only incurred financial costs but also posed potential safety hazards, especially with the impairment of critical functionalities like the rear-view camera, navigation, and hands-free communication. I urge the National Highway Traffic Safety Administration (NHTSA) to investigate this matter promptly, as it not only caused inconvenience and financial burden but also compromised the safety features of the vehicle. This complaint aims to highlight the serious implications of electrical failures in Ford Escape vehicles, emphasizing the potential risks it poses to drivers, passengers, and others on the road. Please consider this complaint as a formal report to address and rectify these safety concerns, preventing similar incidents in other vehicles. Your attention to this matter is highly appreciated.

I was pulling out of a parking lot when going up a hill my car no longer would shift gears. There was a car coming up fast on me and I barely made it over the hill. I allowed the car to roll into the next parking lot to get out of traffic. No warning lights came on. I turned the car off to see if it was a computer problem. The car would not start up. I used a jump box to restart the battery. When the car was back on I attempted to drive in the empty lot and the car would not shift gears. The car is an automatic and I tried to do manual shift if sport mode and it would not function. I was in a different state with my sister and we were stranded. I had to call my husband to tow my car home because it would be months to get parts for the repair shop in the other state. I had it evaluated at Ford and they said it was the transmission. It took 7 months to get parts and to get it fixed. Now the radiator is leaking and the car no longer runs. I spent $8000 on repairs and I can’t even drive it. Now my dad’s escape that is a different year and body style has to have its transmission repaired too.

Was driving when engine light came on, then warning that engine was to hot. My car then began to slow down and I pulled over and allowed to cool for a while. Finally able to drive but each time I would drive it happened. Took to a independent contractor and was told my coolant was leaking into engine and it needed to be replaced