2017 Ford Escape

The contact owns a 2017 Ford Escape. The contact stated that there was white smoke coming from the exhaust pipe at start-up. The contact stated that the check engine and "Vehicle Overheating" messages were displayed. Due to the failure, the vehicle was towed to a dealer where a diagnostic test was performed. The contact was informed that the engine needed to be replaced due to coolant intrusion into cylinder #4. The vehicle was not repaired. The manufacturer was made aware of the failure but offered no assistance; the contact was referred to the NHTSA Hotline to report the failure. The failure mileage was approximately 67,000.

Our 2017 ford escape is experiencing an engine coolant intrusion and causing issues with vehicles handling a performance. Our vehicle is well maintained and only 72000 miles on it. This is a known issues with the eco boost engine and is currently a class action lawsuit against ford for other vehicles with a different VIN than the one we own. Our vehicle is meeting all the requirements but is not covered.

The contact owns 2017 Ford Escape. The contact stated that the vehicle was experiencing excessive coolant consumption, and there was white smoke coming out of the exhaust pipe while starting the vehicle and while driving. Additionally, the contact stated that the engine was running rough, and the vehicle almost stalled while driving. The vehicle was taken to an independent mechanic, where the coolant hoses, the radiator cap, the spark plugs, the ignition coils, and other unknown parts were replaced; however, the failure persisted. The contact stated that while at a complete stop, the engine was running rough and the vehicle almost stalled. The contact stated that upon depressing the brake pedal and the accelerator pedal simultaneously, the contact was able to continue driving; however, the failure recurred and the vehicle almost stalled while decelerating. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that the vehicle was not covered under Ford Campaign Number: 21N12. The failure mileage was approximately 185,000.

The contact owns a 2017 Ford Escape. The contact stated while driving approximately 35 MPH, the steering wheel became stiff and failed to turn to right while attempting to enter a McDonald's parking lot. The message "Steering Assistance Fault Failure - Service Required" was displayed on the instrument panel. The vehicle was towed to a local dealer where it was diagnosed that the power steering had failed and that the steering gear needed to be replaced. The vehicle was not repaired. Upon further investigation, the contact related the failure to an unidentified NHTSA Campaign Number; however, the VIN was not under recall. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 130,000.

The contact owns a 2017 Ford Escape. The contact stated while driving approximately 35 MPH, the check engine, and several other unknown warning lights illuminated. The vehicle was steered to the side of the road and turned off. The vehicle was towed to a dealer where it was diagnosed and determined that the engine had seized due to coolant intrusion and needed to be replaced. The vehicle was being repaired. The manufacturer was notified of the failure. The failure mileage was 120,000.

Engine service lights on and overheated. Replaced fan clutch, but same issue a week later. Repair shop stated coolant leaked into cylinder, needs engine replaced. I see online that others have had the same issue with 2017 Ford Escapes. I checked with Ford, they said to reach out to you for financial assistance as a safety issue since it is a known issue. Also seen a Ford technical bulletin 19-2139 dated November 21, 2019 for the issue.

An internal coolant leak has caused the engine to fail and the dealer is quoting nearly $7,000 for a new front block. A quick Google search indicates this is a known and common problem with this model/year Escape. This vehicle has less than 40,000 miles on it but Ford is not willing to assume any responsibility. Based on our experience and the well-documented issues online, we believe the manufacturer should be required to implement a recall and cover repair costs for this issue.

2017 Ford Escape with 66,000 miles, garage kept, well maintained. My steering wheel started to shake when shifting from park to drive but after idling for 30 seconds in park it was perfectly fine. Check engine light comes on, take it to a Ford dealer and they tell me the engine has a small coolant leak and the shaking was because the coolant was soaking a spark plug and it was burning it off. They told me the only repair they could do was replacing the engine for $10,000 or I could trade it/sell it to them and get $2,500 for it. And it is not covered by warranty and not recalled, but a known issue in these models/years. In this day and age a car should last more than 7 years and I’m not sure I understand if it’s a known issue why it isn’t recalled. Now I’m expected to pay out for something that was an engine defect and nothing I did/created as the driver. We are taking the $2,500 and never buying a Ford again.

On start-up the check engine light came on and the vehicle will vibrate at lower speeds, such as within a neighborhood. When going faster, it seems like it would act more normal. Took it into the dealer on 11/18/24. Dealer points out that this engine has a common known problem. Same applies to the year/make/model/engine which is on recall for coolant intrusion cylinder 3. However, my vin does not show this recall. The fix would be TSB 22-2229.