Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
1510–25K
17625–50K
30450–75K
25375–100K
237100–150K
34150K+
1,155 reports with mileage · 1,522 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Engine. Review the 1,564 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Engine And Engine Cooling. Review the 507 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Power Train. Review the 390 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
39 crash reports15 fire reports38 injury reports
What owners actually said
2,677 reports
Mileage unknown · Jun 17, 2026
Engine
Complete engine failure Was driving when car suddenly it started to shake; gages displayed warning signs; parked vehicle at home; next day car started and drove to corner mechanic Had vehicle towed to two different mechanics; both showed engine failure & stated a problem with Ford Escape Ecoboost having sudden engine failures wi…
Read full complaint
Complete engine failure Was driving when car suddenly it started to shake; gages displayed warning signs; parked vehicle at home; next day car started and drove to corner mechanic Had vehicle towed to two different mechanics; both showed engine failure & stated a problem with Ford Escape Ecoboost having sudden engine failures within my car's year (2017) There were no warnings of an issue until the day the car started to shake. Issues appeared one day, the next day the vehicle showed signs on the dash of an issue- immediately taken to a mechanic. A second mechanic observed the issue and a third mechanics made same claim of total engine failure
NHTSA ODI #11744801
104,600 miles · Jun 16, 2026
EngineFuel System, Gasoline
The contact owns a 2017 Ford Escape. The contact stated that after refueling, the vehicle failed to immediately restart on several occasions. Additionally, the vehicle stalled on several occasions with the Check Engine warning light illuminated. The vehicle was taken to the local dealer who diagnosed that the evaporator canister…
Read full complaint
The contact owns a 2017 Ford Escape. The contact stated that after refueling, the vehicle failed to immediately restart on several occasions. Additionally, the vehicle stalled on several occasions with the Check Engine warning light illuminated. The vehicle was taken to the local dealer who diagnosed that the evaporator canister and purge valve needed to be replaced. The vehicle was not yet repaired. The manufacturer was not yet notified of the failure. The contact was informed about NHTSA Campaign Number: 19V515000 (FUEL SYSTEM, GASOLINE); however, the VIN was not included. The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 104,600.
NHTSA ODI #11744553
Mileage unknown · Jun 16, 2026
Electrical System
While driving on the highway at speed of 65-70 mph, there was a loud and felt "clunk" and immediate loss of power. Dashboard screen said "faulty engine service immediately" and warning bells came on. Frightened, I immediately pulled over in the shouldee of the highway and turned off ignition. When I turned the car back on, dashb…
Read full complaint
While driving on the highway at speed of 65-70 mph, there was a loud and felt "clunk" and immediate loss of power. Dashboard screen said "faulty engine service immediately" and warning bells came on. Frightened, I immediately pulled over in the shouldee of the highway and turned off ignition. When I turned the car back on, dashboard read same faulty engine message, then started to go through a diagnostics in which it reported sensors not functioning (parking sensors). Vehicle was able to be started after this incident and drove fine afterward. This was not the first time this Vehicle has had electrical issues. It has been known to have intermittent start up issues where the engine would not turn on but only the lights and accessories will come on. After some varying amount of reattemtps to turn on car, the dashboard screen will go through same messages: "fauly engine" and go through sensors not found or working etc. After these messages appear, then the car is able to start normally. I have taken this car in to 2 different Ford dealerships, 1 Buick/GMC dealership, and 2-3 independent auto shops, all of which cannot get the vehicle to replicate the issue enough times for them to diagnose the car. It does not store any codes to pinpoint the issue. The vehicle has been in and out of shops for a total of 4-6 weeks now with no answers. Now, it did this while driving on the highway! I am fortunate it did not cause a crash, but I am scared to death to drive it on the highway again. I dont know what to do because my job requires a lot of driving, especially on the highway. I do not want to get in an accident if this happens again or becomes worse the next time. There are no warning sounds, lights or medsages before it happens. Plus I owe way more on it than the car is worth, so selling it is not really an option. Please help.
NHTSA ODI #11744552
Mileage unknown · Jun 15, 2026
Engine
Total Engine failure due to coolant leaking into the engine. Car would sometimes not start requiring it to be jump started but I thought it was due to an old battery but after the car couldnt be started.agter replacement it was brought to the dealership who said it was the engine. We did have to keep adding coolent regularly whi…
Read full complaint
Total Engine failure due to coolant leaking into the engine. Car would sometimes not start requiring it to be jump started but I thought it was due to an old battery but after the car couldnt be started.agter replacement it was brought to the dealership who said it was the engine. We did have to keep adding coolent regularly which we thought was strange at the time but were unaware that this was an issue with some Ford leaking coolant. I worry that the car would have just stopped running while i was driving. Luckily it didnt but i still believe that this should be looked at
NHTSA ODI #11744246
78,000 miles · Jun 15, 2026
Engine
The contact owns a 2017 Ford Escape. The contact stated that while driving approximately 65 MPH, the vehicle started shaking and lost motive power. The vehicle was coasted to the next town, approximately a mile and a half away. The vehicle was taken to an independent mechanic who attempted to change the spark plugs and fuel inje…
Read full complaint
The contact owns a 2017 Ford Escape. The contact stated that while driving approximately 65 MPH, the vehicle started shaking and lost motive power. The vehicle was coasted to the next town, approximately a mile and a half away. The vehicle was taken to an independent mechanic who attempted to change the spark plugs and fuel injectors. The vehicle was repaired, but the failure persisted. The vehicle was then diagnosed using a code reader, and a code for a cracked engine block was retrieved and it was determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 78,000.
NHTSA ODI #11744209
Mileage unknown · Jun 15, 2026
Seat Belts
2017 Ford Escape In 2025 driver's side front seat belt would not retract. Car taken to Balise Ford in Hyannis, MA. Balise Ford did an inspection (for which a charge was imposed) to determine if repair can be done. Seat belt could not be repaired and needed to be replaced. Replaced in January 2025. Information is being submitted …
Read full complaint
2017 Ford Escape In 2025 driver's side front seat belt would not retract. Car taken to Balise Ford in Hyannis, MA. Balise Ford did an inspection (for which a charge was imposed) to determine if repair can be done. Seat belt could not be repaired and needed to be replaced. Replaced in January 2025. Information is being submitted since it was noticed that there was a recall for 2018 Ford Escape with seat belt retraction problem. Invoiced for repair are attached.
NHTSA ODI #11744131
Mileage unknown · Jun 14, 2026
Engine
Engine replacement due to defective engine at a cost of $10784.68 plus Washington tax of $949.05 for a total of $11,733.73. I file a complaint with both Ford and NHTSA. This engine replacement was done on XXX. I have yet to get a refund for the defective engine from Ford. I need your help as this is very unfair to me as the defe…
Read full complaint
Engine replacement due to defective engine at a cost of $10784.68 plus Washington tax of $949.05 for a total of $11,733.73. I file a complaint with both Ford and NHTSA. This engine replacement was done on XXX. I have yet to get a refund for the defective engine from Ford. I need your help as this is very unfair to me as the defective engine was an Ford error. Here is my contact information: [XXX] [XXX] [XXX]/cell INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI #11743990
Mileage unknown · Jun 13, 2026
Unknown Or Other
Consumer haveing coolant intrusion into cylinder 3 due to a defect on a 2017 ford escape titanium eco boost 2.0
NHTSA ODI #11743866
Mileage unknown · Jun 13, 2026
Engine
Engine failed at 71,700 miles due to cracked block causing coolant intrusion into cylinders. Motor would quit while driving. Ford dealer tested and confirmed known problem. Motor would misfire then stall.
NHTSA ODI #11743855
Mileage unknown · Jun 12, 2026
Engine
Engine light came on started blinking Vehicle had oil and coolant intrusion into coils and engine and engine is requiring of replacement. No issues prior. Maintenance regularly done.
Ford Motor Company (Ford) is recalling certain 2017 Escape vehicles previously repaired incorrectly under recall number 16V617. The power-operated windows may exert excessive force when encountering an object, before they automatically reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 118, "Power-Operated Window Systems."
Consequence & remedy
Consequence: A closing window that does not reverse direction as expected can pinch a driver or passenger before retracting, increasing the risk of injury.
Remedy: Dealers will update the power window operating system software, free of charge. Owner notification letters were mailed July 22, 2026. Owners may contact customer service at 1-866-436-7332. Ford's number for this recall is 26C29. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6, 2026.
Ford Motor Company (Ford) is recalling certain 2013-2018 Focus, 2013-2019 Escape, and 2015-2016 MKC vehicles equipped with a 2.0L engine. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
Consequence & remedy
Consequence: An electrical short circuit can increase the risk of a fire.
Remedy: Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed March 6, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S01. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 16, 2026.
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Consequence & remedy
Consequence: A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Remedy: Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Additional source detail variants (2)
Power Train:shift Linkage/cable/rod
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Consequence: A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Remedy: Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Power Train:automatic Transmission:gear Position Indication (prndl)
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Consequence: A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Remedy: Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Ford Motor Company (Ford) is recalling certain model year 2017 Ford Escape Titanium and SE vehicles manufactured October 5, 2015, to May 12, 2016. The settings for the closing-force of the power-operated windows may allow the windows to close on an object such as a body part and injure it before the windows auto-reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 118, "Power-Operated Window Systems."
Consequence & remedy
Consequence: If a window closes on a body part, it can increase the risk of injury.
Remedy: Ford has notified owners, and dealers will update the power window operating system software, free of charge. The recall began on September 6, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16C12.
Additional source detail variants (2)
Electrical System:software
Ford Motor Company (Ford) is recalling certain model year 2017 Ford Escape Titanium and SE vehicles manufactured October 5, 2015, to May 12, 2016. The settings for the closing-force of the power-operated windows may allow the windows to close on an object such as a body part and injure it before the windows auto-reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 118, "Power-Operated Window Systems."
Consequence: If a window closes on a body part, it can increase the risk of injury.
Remedy: Ford has notified owners, and dealers will update the power window operating system software, free of charge. The recall began on September 6, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16C12.
Visibility:power Window Devices And Controls
Ford Motor Company (Ford) is recalling certain model year 2017 Ford Escape Titanium and SE vehicles manufactured October 5, 2015, to May 12, 2016. The settings for the closing-force of the power-operated windows may allow the windows to close on an object such as a body part and injure it before the windows auto-reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 118, "Power-Operated Window Systems."
Consequence: If a window closes on a body part, it can increase the risk of injury.
Remedy: Ford has notified owners, and dealers will update the power window operating system software, free of charge. The recall began on September 6, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16C12.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗