2017 Ford Escape

The contact owns a 2017 Ford Escape. The contact stated that while driving at 65-70 MPH, the vehicle unintendedly decelerated to 40 MPH and shuddered violently. The check engine warning light was illuminated. The contact was able to pull to the side of the road. The vehicle was towed to the contact's residence. The vehicle was diagnosed by an independent mechanic, who determined that there was a hole in the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. No further information was available. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 76,000.

A very known issue of coolant intrusion to 2.0L ecoboost engine. Ford even admits they know and have redesigned replacement engines, but has consumers pay over 8K to put redesigned engine in! Absurd! Engine can lock/seize at anytime. Which can ultimately cause death by wreck if car quits unexpectedly on the road! My 2017 Ford Escape 2.0l ecoboost engine was confirmed today to have coolant intrusion. These cars keep being resold and becoming new owners headache while the dealer KNOWS! THIS SHOULD BE RECALLLED!! If Hyundai can stand by a faulty engine and fix their faulty engine, Ford should too!!

The contact owns a 2017 Ford Escape. The contact stated while driving 60 MPH and while depressing the accelerator pedal, the vehicle hesitated while responding. The powertrain malfunction warning light was illuminated. The contact pulled over to the right of the road and left the vehicle unoccupied for several days. The vehicle was towed to an independent mechanic where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The manufacturer transferred the contact to NHTSA Hotline to report the failure. The approximate failure mileage was 140,000.

The contact called on behalf of the owner of the 2017 Ford Escape. The contact stated while his mother-in-law was driving at an undisclosed speed, the check engine warning light illuminated and the engine overheated. Additionally, the contact stated that the message to “Pull over and turn off the vehicle” was displayed. The vehicle was towed to the dealer where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was being repaired. The manufacturer was made aware of the failure. The contact was advised to contact the NHSTA Hotline to report the failure. The failure mileage was approximately 90,826.

The contact owns a 2017 Ford Escape. The contact stated that while his wife was driving at an undisclosed speed, she heard an abnormal sound emanating from the engine compartment. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the water pump bearing. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 35,000.

The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, there was a misfire coming from the engine with the check engine warning light illuminated. The vehicle was taken to an independent mechanic however, the vehicle was not diagnosed. The mechanic contacted a dealer for further assistance. The dealer confirmed that there was a known issue with the engine failure in similar vehicles. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure, and a case was opened. The failure mileage was approximately 60,000.

I purchased this vehicle very recently, and it has only 46,620 miles on it. However, the engine completely failed. I had it inspected by a licensed mechanic, and the diagnosis showed serious internal engine failure, including no compression and a blown head gasket. The repair estimate is over $6,000. I contacted Ford Customer Service, but they said they cannot provide any help at this time. The dealership I bought it from also refused to take responsibility. This has caused me significant financial and emotional stress. I would like to formally report this issue, and ask NHTSA to investigate whether this is a common defect in 2017 Ford Escapes with EcoBoost engines.

The contact owns a 2017 Ford Escape. The contact stated that upon attempting to accelerate from a stoplight, the transmission failed to shift into gear, and the contact was forced to pull over onto the side of the road. There were no warning lights illuminated; however, the message "Transmission Fault - Please see Service Center" was displayed. The vehicle was towed to a local independent mechanic to be diagnosed and the contact was informed that the transmission was faulty and needed to be rebuilt or replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 170,000.