2017 Ford Escape

Check engine light popped on while driving. No flashing or chimes. Initially told by Ford repair center that this means it is nothing major. Took car in for repair. Told need new $8000 engine. Coolant intrusion into cylinder. I paid car off 2 years. Check engine light came on less than a week later.... I have depleted all the savings I had for vehicle expenses so no money for down payment, taxes, license to purchase another. I took very good care of vehicle. Will never buy Ford again. Told everyone I know not to either. I'm very upset. This was not planned. Causing extreme financial difficulties for me. Have learned a new engine may also have same problem. Unbelievable that so many people have complained about this for at least 3 years and Ford won't acknowledge it. This is a huge problem. What do I do with the well taken care of and completely paid of vehicle in my garage now?? I'm physically sick with stress. What am I supposed to do now?? Please help us.

We purchased a 2017 Ford Escape near the end of May 2023. By 7/3/23, the engine failed with coolant leaking into the cylinder due to a crack in the engine block P0303 code. The car was at 101,801 miles and required a replacement of the long block engine costing us $8045 performed at a Ford dealership. We would totally expect Ford to reimburse for this cost as this is a known defect.

My check engine light came on a few weeks ago. I had it checked at an Auto Zone to see what the issues were. It showed cylinder 3 misfire detected. A week later while driving a warning appeared on my dashboard that the engine was hot. The gauge was at the top. I pulled it over and had it towed the next day. Two days later I was told by the Ford Dealership that I needed a new engine because coolant had leaked into the engine. They have let me know that Ford will not cover it. My safety and others were at risk as a fire could have started or the vehicle could have died in traffic.

The contact owns a 2017 Ford Escape. The contact stated that while her husband was driving at an undisclosed speed, the check engine warning light illuminated. After a visual inspection of the engine compartment, the contact observed an excessive loss of coolant. The vehicle was taken to an independent mechanic, who determined that the engine was damaged due to coolant intrusion. The vehicle was not repaired. After investigating the failure, the contact related it to Customer Satisfaction Program: 21N12, but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 92,300.

Coolant intrusion into cylinders 2 and 3 requiring short block replacement according to the Ford Dealer. This problem is described in Customer Satisfaction Program 21N12, but the VIN for my car isn’t included even though it meets all the requirements. Please expand to include my VIN IN 22N12. I’ve contacted Ford and the case number is CAS-44699591

My vehicle has been confirmed via a certified FORD service department to have a coolant intrusion issue that FORD is aware of via TSB 20-2100. However, I was never notified by FORD that my vehicle may have an issue & to take it to a service location to have it checked. Here I am 13,000 miles over my extended warranty & am being asked to pay $7,773 + tax to have my engine repaired but FORD was aware of this issue since 2019 and never once let me know.

I went to pick my child up from school, the escape was doing great went across the highway and the car shut down saying couldn’t find the key fob! I tried to crank the car back up to get out of the middle of the road so we wouldn’t get hit and the escape wouldn’t detect the Key Fob. We had a mechanic look at it. He thinks it is the body control module. This is a safety issue that my car quit without any warning at all and me and my child could have been hurt badly. This needs to be brought to someone’s attention cause this could happen to someone else. NO WARNING at all that my escape was going to come to a STOP and not crank!!! Very dangerous!!

The contact owns a 2017 Ford Escape. The contact stated that while driving at 40 MPH, the vehicle jerked and failed to accelerate while depressing the accelerator pedal. The contact stated that while shifted to drive(D), the vehicle was unintentionally reversed. The check engine warning light was illuminated. The vehicle was shifted into park. The contact’s husband also experienced the failure and had the vehicle towed to a dealer. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 72,400.

The contact owns a 2017 Ford Escape. The contact stated while driving at approximately 35 MPH, the vehicle started to lose motive power with white smoke coming from the exhaust before the vehicle stalled. The vehicle was towed to the local dealer who diagnosed that coolant had intruded into the engine cylinders causing the engine to fail. The contact was informed that the engine short block needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 31,000.