2017 Ford Escape

Vehicle showed a check engine light. Then the vehicle stalled on the side of the road with a temperature warning ("Engine Hot"). Once cooled, the vehicle was able to be driven home. Upon taking it to a repair center, was advised of recall (not in NHTSA database). Ford refuses to honor recall. Ford TSB: Ford Ford TSB 21N12 Make: Ford Number: 21N12 Title: Short Block Replacement After Coolant Intrusion Date: 6/9/2022 Models: 2017-2019 Escape 2017-2019 Fusion Summary: In some of the affected vehicles the 1.5L EcoBoost engine may exhibit a low coolant level, white exhaust smoke and/or may run in a rough condition with or without an illuminated malfunction indicator light (MIL) with only diagnostic trouble codes (DTCs) P0300, P0301-P0304, P0316, P0217, P1285 and/or P1299 stored in powertrain control module (PCM). This may be due to coolant intrusion into a cylinder bore. Dealers are to inspect for DTCs P0300, P0301-P0304, P0316, P0217, P1285 and/or P1299 stored in the PCM, and confirm presence of coolant intrusion into one or more cylinder bores. If the above criteria are met, replace the short block using the provided kit listed in the parts table. This service must be performed at no charge to the vehicle owner. 19B37 must be completed in OASIS prior to 21N12 being available.

FORDPASS Module is controlling the car through the fob key. The dashboard appears "Ford Key Free No Key Detected". I was at the drive thru of IN & OUT BURGER Store last October 15, 2023 when I'm about to leave the car suddenly stopped, engine stopped running and it blocked the drive way no other car can pass thru. Towed the car to the dealership and charged me a new fob keys. Next day I pass by a gas station, locked the car. After pumping, the door can't open and found no key detected in my Fordpass app. If someone try to harm me that moment, I would be in danger because the car is controlled by the FORDPASS MODULE. It happened again in a parking lot of Costco, I'm denied of entry and the apps said there's a time for it to be activated, I am using the car to my destination without stopping the engine until I reach home.

The contact owns a 2017 Ford Escape. The contact stated that the vehicle was experiencing rough starts with the check engine warning light illuminated. The contact stated that the check engine warning light remained illuminated while driving. The vehicle was taken to the local dealer who diagnosed that there was coolant inside the engine cylinders and that the engine needed to be replaced. The engine was replaced, and the failure was remedied. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 78,862.

The contact owns a 2017 ford Escape. The contact stated while driving at an undisclosed speed, the vehicle was hesitating with the check engine warning light illuminated. The vehicle was taken to the dealer. The vehicle was diagnosed with coolant leaking into the engine block. The contact was informed that the engine needed to be replaced. The vehicle was currently being repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 54,000.

The high pressure fuel pump failed causing damage to cam and shavings in motor. The mechanic said engine needs to be replaced. I could have been driving on the interstate instead of a back road when this happened and I lost power. Lucky for me I wasn't. It could have been very bad. Ford has had a service bulletin out on this issue for some time. I had to go to 3 different Mechanics before one would even touch it. They all said the same thing. You will need at least a new cam probably a new engine per the service alert. Ford says those mean nothing and they can't help me. If I had been on interstate and crashed then maybe they would talk to me.

Hello - I had my 2017 Ford Escape SE Ecoboost engine replaced by a Ford dealership in July of 2020 after a well-documented manufacturer defect (Ford Service Bulletin 222-2229) involving coolant intrusion into the engine occurred. This known defect can lead to engine failure, overheating, and combustion/fire. The automaker has failed to recall or address the inherent defect and safety risk. On October 15, 2023, noxious smoke came out of my exhaust pipe. There was no warning signal or indication from my vehicle that it required servicing, oil change, engine repair, or coolant replacement. I took the vehicle in for inspection immediately at a local Ford dealership. The service department concluded that the engine would again need to be completely replaced due to the exact same well-documented coolant intrusion manufacturer defect (Ford Service Bulletin 222-2229). It is important to note that the engine failure occurred only 30,000 miles after the first engine replacement in July of 2020. This time the full repair/engine replacement will require $9,191.96 payment out of pocket. The dealership directed me to Ford Corporate. They refused to provide financial assistance or repair despite the well-documented defect that has rendered the car completely useless and unsafe. I am so very disappointed and alarmed by the situation. Any support and assistance with this matter is sincerely appreciated, as Ford Corporate and related dealerships have been of no help.

The engine began to misfire on cylinder 1.The check engine light came on and verified the problem. The sparkplugs were replaced and coil 1 was swapped with #2 to ensure the coil wasn't malfunctioning. the problem resolved for a couple of days and once again misfires and the check engine light indicated a misfire problem in cylinder one. This time I looked at the coolant level and it had dropped significantly. I believe I have a coolant intrusion problem that the 2.0 Ecoboost engines are known for. In speaking with the Ford dealership they estimated a new engine to be 12000-13000 dollars in repair costs. If I continue to use the vehicle I am certain the engine will overheat possibly blow and catch fire as the coolant will run out or thin the oil. Ford should be held accountable for this problem

The contact owns a 2017 Ford Escape. The contact stated that while the vehicle was parked, the contact smelled fumes coming from the vehicle. The contact inspected the vehicle and noticed that the coolant was leaking onto the floor. The Engine Service warning light was illuminated. The vehicle had not been diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 70,000.

The vehicle began experiencing a slight vibration when accelerating. When the vehicle reaches 28 mph through 54 mph, the vibration is noticeable. Very noticeable when going uphill. It feels like the rumble strips you drive over at a road construction area. When the vehicle reaches close to 60 mph the vibration is not felt. It began around May/June 2023 and got worse as the months went on. I took the vehicle to the dealer and they said it was a known issue with some Ford vehicles where a transmission torque converter would fail. Their recommendation was to pay them $6K for a new transmission that would come with a 3-year warranty. I already paid them $8K for a new engine for another known problem. I am not giving them another penny.

My 2017 Ford Escape Titanium, with ~65K miles and just past the warranty period had the engine smoke at times and emit a chemical burn odor inside the vehicle. Took the vehicle to a repair shop, paid for a diagnosis and it came back that there was a known issue to Ford Motor Co. of the engine used in this model Escape where coolant did leak into the engine's cylinders. This would eventually cause the engine to stop working. The shop recommended I take it to a Ford dealer as the Ford Motor Co. report on the problem and fix was a multi-page report where every piece of the engine was replaced, in essence, Ford recommended a full engine replacement. I called the Ford Corp office and they responded there was nothing they could do to help, not even offer a discount on a new engine. I wound up paying the dealer $8500+ to put in a new engine. A month after the new engine was put in the vehicle, the Auto-shut off feature where the vehicle engine shuts down when stopped at a traffic light, for example, stopped working. The dealer said this may not be an engine problem as that feature of the vehicle had a multi-page list of requirements that had to be met in order for the feature to work. This included engine working fine, battery power above a certain level, and numerous others.