2017 Ford Escape

I brought my 2017 Ford Escape Ecoboost to a Ford Dealer repair shop because the SES light is on, it was running rough, jerks upon acceleration and cold start didn't sound right. The repair shop performed a pinpoint test, performed internal coolant leak, removed #4 spark plug. Borescope cylinder found coolant intrusion in #4 cylinder. They stated the fix would be a longblock assembly with a cost of $9300. After some research, this is a common problem with this model. This issue is known to increase the risk of cars fires and engine failures. It appears Ford knew of this coolant intrusion defect in this model of vehicle and continued to manufacture them. Ford needs to step up and cover the repair costs for this known defect. I was driving this car with my kids and family. Scary to think what could have happened due to this known defect.

Coolant intrusion into engine. This problem is known to Ford. See CSP Letter #21n12 and Technical Service Bulletin 22-2229. Ford only would fix problem if it existed in a 6 month window in 2022. Ford will not help with any costs even though it is their fault. Was advised by many other 2017 Ford Escape owners to report this issue to NHTSA.

The check engine light came on and the vehicle had a rough idle at startup. I took it to the Ford dealer and they told me that there's a coolant leak in the engine and I'd need to purchase a new engine $7900. Upon doing research I've since learned that there was a recall for this exact issue but only for 1.5L engines and not the 2.0L variant. I'd like to know if there's any recourse here with this being a known issue, and an internet search shows that this is common across all engine variants for the 2017 Ford Escape. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

My check engine light came on, so I brought my car into the Ford Dealership within 2 days (their earliest appointment). I had noticed some jumpiness on startup, and white smoke coming from the tailpipe. The dealership service department diagnosed it with a coolant leak into the cylinder, and requested a repair of $9880. This car has only 45,000 miles on it and has been well maintained. This appears to be a manufacturing defect that others have experienced as well.

The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle failed to accelerate, and the check engine warning light was illuminated. The contact took the vehicle to an independent mechanic, and it was determined that the spark plug and an ignition coil in cylinder #4 needed to be replaced. The spark plug and coil were replaced. The contact stated that the failure reoccurred after the repair, the vehicle was taken to a second mechanic and it was determined that the ignition coil and spark plug needed to be replaced. The vehicle was repaired; however, the failure persisted. The contact then took the vehicle to a third mechanic, and the vehicle was diagnosed with a manufacturer defect and had carbon in the engine that was caused by a coolant leak, which made the spark plugs crack. The mechanic advised the contact to reach out to the NHTSA Hotline. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 109,000.

The contact owns a 2017 Ford Escape. The contact stated that while starting the vehicle, the vehicle was idling rough. The check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed with coolant intrusion into the cylinders and determined that the engine block needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The contact related the failure to Technical Service Bulletin: 22-2133 (Coolant in Cylinders, White Exhaust Smoke, And/or Illuminated MIL); however, the vehicle was not covered under the TSB. The failure mileage was approximately 89,000.

The contact owns a 2017 Ford Escape. The contact stated while starting the vehicle, the engine would shake. The contact scanned the vehicle and diagnosed that cylinders #2, #3, and #4 were misfiring and there was a coolant leak. Additionally, the vehicle started to stall on a few occasions. The vehicle was taken to a local dealer where it was diagnosed that there was a leak in the engine block and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 119,887.

The contact owns a 2017 Ford Escape. The contact stated while driving 50 MPH, the vehicle made an abnormal sound. The check engine warning light was illuminated, and the temperature gauge displayed that the engine was overheating. An unknown message was displayed. The vehicle was taken to AutoZone, where it was diagnosed with a cylinder #3 misfire, and determined that the spark plugs needed to be replaced. The vehicle was then taken to an independent mechanic, who diagnosed that the head gasket was blown. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 149,000.

Coolant level measuring low again. Engine light on on the dash. My mechanic changed spark plug per error code P300 (random misfire) recorded in the car's memory. Plugs were noted as being dirty and advised to use additive to clean it up. Only have $35,000 total miles on the vehicle. There is a known problem that coolant is getting into the cylinders. The following is the Ford documentation. Summary This article supersedes TSB 19-2208 to update the parts list. Issue: Some 2015-2018 Edge and 2017-2019 Fusion/MKZ/Escape/MKC vehicles equipped with a 2.0L EcoBoost engine may exhibit a low coolant level, white exhaust smoke and/or a runs rough condition with or without an illuminated malfunction indicator lamp (MIL). Diagnostic trouble codes (DTCs) may..... The service advisor at Tuttle Click Ford said they knew about it but I was NOT on their list those that were taken care of. Please help. Thank you. [XXX] , [XXX] , [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)