2017 Ford Escape

My vehicle is currently with a Ford Dealership and I was advised one of the cylinders is bad and the repair bill is $13,000.00. I have 55,000 miles on the vehicle. This appears based on my research this has been a common problem. Since the 60 months has passed, I am told I have no recourse to address this problem. Ford needs to honor any problems that happen before 60000 miles and not 5 years OR 60000 miles whichever comes first! In this society people work from home and don’t drive cars like they have in the past!

The contact called on behalf of her boyfriend, who owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the engine was overheating. The contact was able to pull the vehicle to the side of the road and inspect the vehicle; however, there was no coolant leak found. The vehicle was taken to an independent mechanic to be diagnosed. The contact was made aware of coolant intrusion into the engine. The vehicle was not repaired. The manufacturer was made aware of the failure and referred contact to the NHTSA Hotline for assistance. The failure mileage was approximately 130,000.

The contact owns a 2017 Ford Escape. The contact stated while driving at various speeds, the vehicle hesitated to accelerate and shift between gear as intended. The vehicle was taken to a local dealer where it was diagnosed with transmission failure. The vehicle was not repaired, and the failure was related to an unknown recall; however, the vehicle was not included. The manufacturer was not made aware of the failure. The failure mileage was approximately 108,000.

After purchasing a 2017 Ford Escape with the 2.0L engine, a check engine light came on, indicating misfires in cylinder 1. Local mechanic found coolant leaking into the engine and advised not to drive more than a few miles as potential for further damage and/or possible engine fire may occur as oil may also be leaking into the cylinders. I found there is a TSB by Ford to it's mechanics as a known problem, but the Ford dealer is indicating they won't cover it as the car is 94k miles and there is no official recall.

Seems I have one of the Ford Escapes that coolant is leaking into the cylinders, I have 47500 miles on my 2017 Escape. Was informed that the engine needs to be replaced. Car overheated with my [XXX] in the car during a torrential rainfall driving on a highway where people had their hazard lights on because of the rain. By the time we got home there wasn't a drop of coolant. Added some and it was empty the next day, nothing on the road, My mechanic said it's not leaking it's going into the cylinder to the motor. Now I have to go car shopping can't have a dangerous car like this with my granddaughter in the car. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I have a 2017 Ford Escape 2.0 w/ a long engine block. Coolant is leaking into the cylinders causing misfires. Apparently this is a known condition, but Ford has only been addressing the 1.5 engines. It’s a slow, almost undetectable condition and a design flaw in the engine. The recall / extended service bulletin that NHTSA sent out doesn’t cover the 2.0 vehicles. But it is happening, and after talking w/ Ford Service Center today, they are refusing to assist w/ repairs. My car has just over 65,000 miles and I’ve kept up w/ maintenance. Ford needs to address this fundamental design flaw in this engine and assist, if not fully cover the cost of repairs. This is a life safety issue. Because this is a slow leak and almost undetectable, I never knew or was notified of the situation. If I had, I could have sought some sort of remedy. Now I’m looking at over $8700 in repairs. Please assist and advocate for myself and others in this situation. Thank you.

We purchased a vehicle from Tom Holzer ford in Farmington Hills, MI back in 2017. We just took the vehicle in for service and the repair shop stated we need a new motor because it is leaking coolant into cylinder number 1. They are able to see exhaust in the cooling system and the vehicle is unsafe to drive. There is a technical service bulletin and is a known issue for ford escapes. We need to have Ford cover the cost of the new motor and get it done immediately.

The contact owns a 2017 Ford Escape. The contact stated that while the vehicle was parked, the engine overheated. The contact stated that the messages “Engine Overheating” and “LIMP Mode” were displayed. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the engine needed to be replaced due to coolant leak into the engine. The contact believed that the failure was associated with Customer Satisfaction Program: 21N12. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 84,000.

The contact owns a 2017 Ford Escape. The contact stated became of a coolant leak on the driveway. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic. The vehicle was diagnosed with a misfire in cylinder #3. The vehicle was not repaired. The manufacturer was made aware of the failure but confirmed that the vehicle was not included in a recall. The failure mileage was approximately 125,000.

The contact owns a 2017 Ford Escape. The contact stated that while attempting to start the vehicle, the vehicle failed to start-up. The vehicle was able to be jumpstarted. The contact stated that a system failure warning light was illuminated. The battery was replaced; however, the failure reoccurred. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the CPU motherboard had been wiped. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 156,480.