2017 Ford Escape

The contact owns a 2017 Ford Escape. The contact stated that while driving at approximately 45 MPH, the check engine, check oil, and several other unknown warning lights were illuminated, and the vehicle then stalled. The vehicle was not able to restart. The vehicle was towed to the dealer where it was diagnosed that the wall in between the coolant and the piston was worn, and coolant was leaking into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 77,000.

Presence of coolant in the engine cylinders with codes P0300, P0301-P0304 with low coolant levels. FORD is stating it is not part of the recall? Has not presented me with an invoice for repairs, fighting with extended warranty company. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2017 Ford Escape. The contact stated that while cold starting the vehicle, the vehicle was idling roughly. The contact stated that once the engine had warmed up the engine started running normally. The contact stated that the check engine warning light was illuminated. The contact checked the engine and observed that the coolant level was extremely low. The contact had taken the vehicle to an independent mechanic who diagnosed and determined that there was coolant intrusion into engine. The vehicle was not repaired. The contact was informed that the check engine warning light was illuminated and needed to be taken back to the independent mechanic. The manufacturer was not informed of the failure. The failure mileage was approximately 106,000.

The contact owns a 2017 Ford Escape. The contact stated while driving approximately 30 MPH, the vehicle was making abnormal sounds and was shaking abnormally. The contact stated that the engine hot message was displayed, and several unknown warning lights were flickering on and off. The contact was informed that the water pump and thermostat needed to be replaced. The vehicle was repaired; however, the failure occurred. The vehicle was driven back to the independent mechanic, and the contact was informed that the water pump needed to be replaced again. The vehicle was repaired; however, the failure reoccurred. The vehicle was driven back to the independent mechanic, and the contact was informed that there was fluid leaking from the bottom of the vehicle. The contact was informed that the radiator needed to be replaced and coolant added. The vehicle was repaired; however, the failure recurred. The contact stated that coolant was added constantly for the vehicle to operate as needed. The manufacturer was not notified of the failure. The failure mileage was approximately 70,600.

My check engine light came on in my 2017 ford escape with 83,000 miles on it. I brought it to my Ford dealership where I purchased it on 8/2017. The service department employee lifted the hood and said "you need a new engine". I said "what"! "you can tell just by looking at the engine"? He said" I've seen a lot of them". He said the coolant is leaking into the engine. He quoted me $9500 for a new one. I took my keys and left.

The contact owns a 2017 Ford Escape. The contact stated that while having the vehicle inspected, the check engine warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed that there was coolant intrusion into engine and the engine could be damaged. The vehicle was not repaired. The manufacturer was contacted, and the contact was informed that there was no warranty coverage on the vehicle. The contact was then referred to the NHTSA Hotline. The failure mileage was approximately 47,000.

The contact owns a 2017 Ford Escape. The contact stated while driving 30 MPH, an unknown warning light illuminated. The message, high heat, pull over immediately was displayed. The driver pulled over, but the vehicle failed to restart. The contact noticed there was no coolant inside the radiator. The contact stated that the mechanic added coolant and drove the vehicle to the residence. The vehicle failed to restart. The coolant reservoir was empty, with no indication of a leak. The vehicle was towed to the local dealer, where it was diagnosed that coolant had leaked into the cylinder, and it was recommended that the engine be replaced. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 36,000.