2017 Ford Escape

The contact owns a 2017 Ford Escape. The contact stated that upon inspecting the vehicle, the contact became aware of an oil leak, and transmission and engine failure. The vehicle was towed to the dealer for diagnosis and repair. The contact was informed that the engine block and turbocharger needed to be replaced; additionally, the transmission needed to be rebuilt. The vehicle was repaired; however, the failure recurred. The manufacturer was notified of the failure. The failure mileage was 62,000.

The contact owns a 2017 Ford Escape. The contact stated while inspecting under the hood of the vehicle, it was discovered that there was a crack in the engine. The engine fault message was displayed. The vehicle was taken to a dealer where it was diagnosed that coolant was entering the engine and because of the failure, the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 91,000.

The contact owns a 2017 Ford Escape. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the dealer who sent the vehicle to a nearby mechanic where the oxygen sensor was replaced. The failure occurred. The vehicle was taken to a certified mechanic who diagnosed that the spark plugs had failed and needed to be replaced. The spark plugs were replaced; however, the failure persisted. The vehicle was returned to the mechanic where it was diagnosed that cylinder # 2 had failed and needed to be replaced. The vehicle had been repaired but the failure persisted. The vehicle was returned to the dealer where it was determined that cylinder # 2 might be faulty and cylinder #2 was replaced again. After the repair as completed, while driving approximately 62 MPH, the vehicle stated in an audio message that the engine was overheating. The vehicle was taken to a certified mechanic and the contact was informed that the coolant level was low. The mechanic retrieved DTC code: P0302 indicating there was an issue with the fuel running lean, and the fan relays had failed and needed to be replaced. The fan relays had been replaced, the vehicle was refilled with oil, and the wheels were rotated. The contact stated that after having the vehicle repaired and driving for approximately 1 mile the check engine warning light illuminated. The vehicle was returned to the mechanic; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not under recall. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 141,060.

Started vehicle to run errands and it immediately began rough idling and the check engine light began flashing. Read the manual, immediately returned home and parked it. Made appointment with dealer. Dealer reproduced the problem and verified the concern. Dealer ran diagnostic which returned codes P0304 and P0316. Dealer found cylinder 4 misfiring. Dealer swapped ignition coils from 3-4. Misfire stayed on cylinder 4. Dealer swapped spark plug on cylinder 4. Misfire on cylinder 4 cleared up. Dealer noted coolant was not low and confirmed we had not added any. We did have it at that same dealer on 6/7/24 for oil change service which included multipoint inspection and fluid top off. Our paperwork does not note whether coolant was topped off during that service. Dealer gave us an estimate to replace the spark plugs which we approved. Dealer held the vehicle overnight to repair the following day. After sitting overnight, dealer checked cylinders for coolant. Dealer found coolant leaking into cylinder 4. Dealer revised original repair estimate. Vehicle does not need spark plugs, vehicle needs long block assembly replaced. We declined repairs at this time. Repair cost estimate $8585.03.

Started the vehicle to run errands and upon exiting the driveway the vehicle was rough idling and the check engine light was blinking. Immediately turned around, brought it home and checked the manual. Scheduled service with dealer and left it parked until the service date. Dealer reproduced the problem, ran diagnostics and verified concern. Diagnostic codes P0304 and P0316 returned. Dealer found cylinder 4 misfiring. Dealer swapped ignition coils from 3-4. Misfire stayed on cylinder 4. Dealer swapped spark plug on cylinder 4. Misfire cleared up. Dealer noted coolant was not low and had not been added by customer. The vehicle was in for regular oil change service at the same dealer on 6/7/24 and the service package included fluid top off, but the paperwork received did not note specifically whether coolant had been topped off. Dealer let vehicle sit overnight at dealership and checked cylinders for coolant the next day. Dealer found coolant leaking into cylinder 4. Dealer states long block assembly needs replaced due to coolant intrusion. Quoted price of repair $8585.03. Repair not covered by Ford even though it seems to be a known issue. We declined repairs at this time. Why our vehicle has not been included in the recall is a mystery. It meets the date and the final assembly plant location. It is a 2017 Ford Escape Titanium 2.0L EcoBoost engine, assembled in Louisville.

Engine Coolant is leaking into Cylinder #3 causing significant miss firing of said cylinder. The car is consuming gallons of coolant, which contaminates the gas and oil in the engine…which renders the car unsafe to operate. This is a long standing problem for the open head design and has caused fires. Check engine light, and low coolant warnings are evident.

My son was driving this car home from school and while going through a busy street, the car suddenly buckled and stalled and he was almost t-boned. Thankfully he was not hit. We later found out that this vehicle was assembled in a plant that has a known line issue with their engine blocks. This issue caused one of the cylinders to crack and fluid to leak in causing the issue that almost caused the accident. We were made aware that this is a known issue by our service person. Ford is aware of it as they have issued CSPs and TSPs regarding the issue but have yet to issue a recall and will not cover repair costs or offer to fix vehicles before they have the issue. Ford should have a safety recall to prevent possible accidents as these vehicles age and the problem occurs more regularly.

The contact owns a 2017 Ford Escape. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed that there was coolant intrusion into the engine. The dealer determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 76,421.