2017 Ford Escape

The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, the vehicle made an abnormal sound. The contact pulled over and had the vehicle towed to an independent mechanic, who determined that several of the skid plate bolts had detached, causing the front of the skid plate to fall. The independent mechanic informed the contact that only two rear bolts were still attached to the skid plate. The independent mechanic removed the skid plate. The vehicle was not repaired. The contact stated that the skid plate bolts had been replaced twice, but the failure recurred. The manufacturer was aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 49,000.

1. Coolant is either leaking or evaporating which makes the coolant reservoir tank lose water that requires many refills after daily use. This led to the car to heat up without any notice in the middle of a busy highway with a narrow shoulder. This causes the car to release white smoke from the back with a chemical stench. A mechanic checked the car by raising it on a car lift for any leaks but there were no obvious leaks. 2. Car sometimes violently shakes upon turning on the ignition letting out a loud noise that can be heard from afar. The warning was a misfire on the #2 Cynlinder. We have replaced the old spark plugs and coils with new ones but the car still shakes at times and on the screen it says, 'Engine Fault Service Now". 3. There is also a warning on the system that reads, 'Powertrain Malfunction/Reduced Power'. Upon start of the warning the car abruptly slows to 35 mph max which is a great concern for safety when driving on the freeway/highway with many cars going 70-80 mph. A couple of mechanics have all mentioned something is wrong because the system slows down the car to avoid any more problems to arise and is a big concern for them as well. The computer used to analyze any issues does not directly call out a specific error even though there is an obvious issue with the powertrain. 4. There was an issue with the latch on the lift gate of the car but was fixed by Ford because it was covered under Extended Ford Warranty.

I’m submitting this on behalf of my daughter before someone gets hurt or killed. My daughter purchased a ford escape in 2018. Over years the driver rear door has gotten impossible to open. You have to pull so hard that sometimes the door is rip from your hand and snaps shut. Other times you can pull so hard that it rips the door panel off. So, she stop using that door. She then had a child and decided to put the car seat on the rear passenger side due to the door. Now that I know about her problem and she’s expecting a second child. Well, do I need to say more. She will need to use both side for car seats. If theres an accident and they can’t get the babies out, god forbid. The car hasn’t been in an accident and has been cared for properly with all maintenance done as scheduled. Please help. The dates and such don’t apply and there’s no N/A available. Since I’ve learned of her issue I’ve researched and saw there were recalls on door hinges but not for her year. Any help would be great.

I special ordered a 2017 Ford Escape.The paint on both side windshield pillars is peeling and blistering. I took it to the Ford Dealership and was basically told that Ford would not repair it. There are many with the same problem. My concern is that due to the fact that raw metal is visible it will eventually rust and weaken the windshield, possibly causing it to break or even fly off. Please help all of us. I live on Social security and can't afford to get it painted.

Our lift gate latch failed and worked sporadically for the past 6 months and sometimes it would not open at all either manually or by any of the electric switches associated with the lift gate. I feel that this is a serious safety issue because if someone was trapped in the back there is no way to manually open the lift gate. There is common lift gate latch problems with this vehicle as seen in a Google search. We have paid the Ford Dealer $586.00 to have this repaired.

The contact owns a 2017 Ford Escape. The contact stated that while receiving a routine inspection on the vehicle, he was informed that there was corrosion around the windshield of the vehicle. The contact took the vehicle to the dealer who confirmed the corrosion and stated that if the corrosion was not treated, the windshield was at risk of detaching. The structure around the windshield was not repaired. The manufacturer was made aware of the failure and informed the contact that the 5-year warranty coverage had expired. The approximate failure mileage was 55,800.

After buying the truck I noticed over time the body paint was coming off. When I first got it I noticed a few areas where it looked like there was no clear coat applied. About a month after I noticed there actually was no clear coat applied in certain places (mostly around all the windows). When I spoke to numerous dealers they stated they have seen this a lot lately with Ford giving no explanation. The other issue I have is the doors and lift gate don’t seal properly. I can hear the air whooshing around from everywhere and it even allowed flies into my truck who then decided to mate and it took me two weeks to get them all out.

The contact owns a 2017 Ford Escape. The contact stated when parked the lift gate would independently start to close while she was loading the trunk. The contact stated that the lift gate failure had become constant and eventually became locked and could not be raised or lowered. The contact stated no warning light was illuminated. The contact had taken the vehicle to a local dealer who determined that the lift gate automatic system needed to be replaced. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 43,000.