2017 Ford Escape

The engine light comes on it doesn’t act like it wants to run the gears won’t shift and it loses power and doesn’t want to go just about got hit because it went from 35mph to 5mph in seconds without me giving warning by hitting my brakes and it makes a loud sound when running and a loud knock sound on right front side where wheel is they say it’s safe to drive but no it’s really not

The contact owns a 2017 Ford Escape. The contact stated that while driving 40 MPH up an incline, the vehicle downshifted and stalled. The powertrain malfunction message was displayed. The headlamps had previously become inoperable. The contact stated that while driving, the vehicle hesitated and was idling high while reversing. The vehicle was towed to the local dealer where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 103,000.

Driving my 2017 Ford Escape on a freeway about one hour from home. All of a sudden, I get the transmission warning message to take it to a dealer for service. (Vehicle had 49,000 miles on it and I had no fluid leaks or warnings prior to this incident). I immediately head to a Ford dealership in area until the vehicle refuses to move forward at a busy intersection. I have it towed to the dealer and they tell me they can't look at it for another month (Not enough trans service guys employed). I had it towed back to a transmission repair facility closer to my home. Their findings: Torque converter went bad and threw metal throughout transmission. Transmission facility contacted local Ford dealer in Vero Beach, Fl to see if they would cover any parts.....Nope! I needed the vehicle so I paid the $4,390 to replace the torque converter and rebuild the transmission. I recently visited the the same Ford dealership to plead my case. Service tech said he understood my problem and admitted torque converters on various Ford vehicles are going bad but there was no recall. This vehicles powertrain warranty ended in prior year, but a transmission should definitely last longer than 49k miles! Ford is aware of these issues and there are all kinds of similar complaints on the internet.

The contact's son-in-law owns a 2017 Ford Escape. The contact stated that while he was driving at various speeds, an abnormal cranking noise was coming from the vehicle. The contact also noticed there was an unknown fluid leak underneath the engine compartment. Due to the failure, the vehicle was towed to the local dealer where it was discovered that the flex plate had fractured, causing the torque converter and transmission to fail. The contact was then informed that there were no recalls on the vehicle. The manufacturer was notified of the failure and referred her to the NHTSA Hotline for assistance. The vehicle was not repaired and remained in the possession of dealer. The failure mileage was approximately 120,000.

Transmission yes it is available for inspection right now until next week I called a talked with a mechanic that does transmission and told him my problem. He stated the converter is coming apart in the transmission and has repaired several in this make and model of car. No No warning lights or messages or problems displayed before the failure. My car complete lost gear and tack revd up and was stranded on the side of road.

The contact owns a 2017 Ford Escape. The contact stated while driving 30 MPH, the vehicle stalled. No warning lights were illuminated. The vehicle was taken to a dealer; however, the vehicle was not diagnosed or repaired. The vehicle was then towed to an Metropolitan Ford where the vehicle was purchased and was diagnosed with transmission failure. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to file a complaint with the NHTSA Hotline. The failure mileage was 79,040. The consumer stated engine, transmission, electrical circuit, and turbo failure.

The contact owns a 2017 Ford Escape. The contact stated while driving from a complete stop, the vehicle decelerated suddenly and stopped. A message indicating that the engine was turned on and the vehicle was in park(P) was displayed. The contact shifted into park(P) and turned off the vehicle. The contact stated upon restarting the vehicle and shifting into drive(D), the vehicle hesitated while depressing the accelerator pedal. The contact was able to continue driving; however, the failure had been reoccurring while driving. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted and informed the contact that the part was not yet available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 76,000. Parts distribution disconnect.

While driving at highway speed, the engine revved and it felt the car was no longer in gear and rapidly lost speed with traffic closing from behind. Shifting into neutral and back to drive caused the vehicle to jerk forward unexpectedly. Managed to steer to the side of the road and drive to a safer area on the highway. Forward movement was difficult and it appeared that the car would not stay in gear. No warning light or console messages. We had been notified in July 2020 of recall 22V413 from Ford, but parts were not available. We had just a few days (In November) before received the second recall notice that said parts were now available. I feel as if the recall was not competed timely (5 Months). I believe that the car was not going into gear because of the recall part potential failure affecting the transmission as the recall notice stated that the vehicle could "move in an unexpected direction". We had the vehicle towed home and to the dealer (Gosch Ford, Temecula, CA). We informed them of the issue and asked that the recall repair be done. The service writer told us they would do the recall service, but there was no way any transmission damage could have been caused by the recall. I disagreed and stated that the notice states that the vehicle may move unexpectedly, what if the part failed while driving? How would the vehicle behave? The were evasive and did not answer me directly. They told me that they had been instructed by Ford to not forward any claims for transmission damage related to the recall. We called after 2 days of service and they said the service was complete, the recall part had indeed broken and that the car was shifting normally. Upon picking up the car, my wife drove off the lot and immediately upon leaving the driveway, the drive gear again failed. She had to pull to the right to a bike lane to avoid traffic closing from behind. Service writer stated that car was not road tested before being returned. Car still at dealer waiting diagnosis.

I purchase 2017 Ford Escape from a car dealership only had it for a week and car keeps stopping in the middle of traffic like the car is in neutral but it’s not, and there is a recall on this vehicle from the car fax sheet and I took to a Ford and Lincoln car dealership for repairs to bushing cable and now mechanic saying there might be issues with transmission and I been reading reviews on the vehicle there have been some transmission issues.