2017 Ford Escape

1. Coolant is either leaking or evaporating which makes the coolant reservoir tank lose water that requires many refills after daily use. This led to the car to heat up without any notice in the middle of a busy highway with a narrow shoulder. This causes the car to release white smoke from the back with a chemical stench. A mechanic checked the car by raising it on a car lift for any leaks but there were no obvious leaks. 2. Car sometimes violently shakes upon turning on the ignition letting out a loud noise that can be heard from afar. The warning was a misfire on the #2 Cynlinder. We have replaced the old spark plugs and coils with new ones but the car still shakes at times and on the screen it says, 'Engine Fault Service Now". 3. There is also a warning on the system that reads, 'Powertrain Malfunction/Reduced Power'. Upon start of the warning the car abruptly slows to 35 mph max which is a great concern for safety when driving on the freeway/highway with many cars going 70-80 mph. A couple of mechanics have all mentioned something is wrong because the system slows down the car to avoid any more problems to arise and is a big concern for them as well. The computer used to analyze any issues does not directly call out a specific error even though there is an obvious issue with the powertrain. 4. There was an issue with the latch on the lift gate of the car but was fixed by Ford because it was covered under Extended Ford Warranty.

Engine coolant intrusion short block needed replaced was taken to mt orab dealership to have reprogramming done which I just found out they did not even do the reprogramming back in 2022 I had appointment scheduled for the reprogramming I had made one in November around 11th but not sure what happened so was rescheduled dec 6 th I am so disappointed in dealership lack of communication with customers about this program because they did not get me in until dec 6th the program ended this is completely unfair for me to pay out of pocket for dealership mistake with not disclosing they did not do reprogramming when vehicle was brought in and the program was over by the time they did

Without warning, while driving on the freeway, my car lost power due to an engine fault. The car went into limp mode and I made my way off the freeway and into a parking lot, where I contacted a tow company. My safety, and the safety of those around me, was compromised due to the sudden loss of power during rush hour traffic. Upon review by a local shop, it was determfined that the engine failed due to coolant intrusion, a problem known to, and acknowledged by, Ford Motor Company. This was documented in Ford publication Customer Satisfaction Program 21N12. There were absolutely no warnings or messages, nor were there any smells or sounds to indicate impending failure.

The contact owns a 2017 Ford Escape. The contact stated while his daughter was driving at approximately 55 MPH, the vehicle began to lose forward momentum. The contact stated that his daughter depressed the accelerator pedal, and the engine revved but continued to lose forward momentum. The contact stated that his daughter had not noticed any warning lights being illuminated. The contact’s daughter was able to drive the vehicle to a local dealer, where it was diagnosed and determined that silicone plugs for the transmission drains had failed, and a significant amount of transmission fluid had leaked. The contact stated that the plugs were replaced, and the transmission fluid was replaced. The vehicle was repaired. The contact stated that the failure had occurred again, and the transmission was slipping and the vehicle hesitated before shifting into gear. The manufacturer was informed of the failure. The failure mileage was 49,543.

The contact owns a 2017 Ford Escape. The contact stated while driving at 60-65 MPH that while veering right coming off an exit ramp and driving approximately 60-65 MPH, and then coming to a stop at a stop sign; the accelerator pedal was depressed; however, the vehicle failed to respond as needed. There were no warning lights illuminated. The vehicle was towed to the dealer where it was determined that the transmission had failed. The contact was informed that the transmission needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure and confirmed there was no recall associated with the VIN. The contact was referred to the NHTSA Hotline to file a complaint. The approximate failure mileage was 113,000.

The contact owns a 2017 Ford Escape. The contact stated that while her daughter was driving at an unknown speed, the gears seized. The vehicle failed to reverse. The transmission became inoperable. The transmission warning light was illuminated. The vehicle was towed to the local dealer, where it was repaired under NHTSA Campaign Number: 22V413000 (Power Train). The vehicle was repaired, but the failure recurred. The contact called the local dealer but was unable to obtain a timely appointment. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 110,000.

I have a problem with my coolant leaking in the engine of my 2017 Ford Escape SE. case, [XXX] is from ford I have contacted ford several times on this issue. My vehicle is currently in the shop now since 11/14/2023. Ford says they are not going to fix my vehicle and it's a known issue I have included the service bulletin from Ford's website below. Any help getting my vehicle fixed would be greatly appreciated. I am also having problems with my transmission. VIN NUMBER [XXX] Bulletin [XXX] · Number: TSB [XXX] · Date: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I started the vehicle and the engine was shaking, it had reduced acceleration and power while driving and the engine light started flashing with engine making popping noises and car bucking. I could not stay up with cars on freeway and after stopping would barely accelerate. I had to wait till traffic was not coming to turn across oncoming lanes to prevent being hit. I limped it back home and found low coolant and misfire codes for cylinders 2 and 3 . I am a 25 year ASE master certified auto technician , I pulled spark plugs and found coolant in cylinders 2 and 3. Engine was not overheating. this vehicle has 62120 miles. I found many complaints online for this issue.

Hi my name is [XXX] and I have a problem with my coolant leaking in the engine of my 2017 Ford Escape 2.0 turbo all wheel drive SE. case, [XXX] is from ford I have contacted ford several times on this issue. My vehicle is currently in the shop now since 11/14/2023. Ford says they are not going to fix my vehicle and it's a known issue I have included the service bulletin from Ford's website below. Any help getting my vehicle fixed would be greatly appreciated. My transmission is also slipping. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)