2017 Ford Escape

With no warning the suv over heated and I took it to pep boys to see what was happening. They simple told me that I needed to replace the entire engine. This isn’t fair because I didn’t even get a warning. This suv has other problems as well that Ford should have issued recalls for but there’s so many to list. I would just like my suv to be fixed as I’m a single mom trying to make it through this trying times and now I have no car to get work, take my children to school, or even the day to day things that we need like a grocery store trip. I don’t 6,000 to 9,000 to repair my truck and I can’t afford to lose it either as I’m still paying the note on it. Can you please help us, I’m only trying.

The body control module failed on a main road at night. My inside lights and dash lights emergency flasher along with the outside lights shut off. The car behind me had to swerve around me to keep from hitting me. My vehicle was not seen by the other drivers and was almost hit several times. Luckily I coasted to a light and made a sweeping turn onto a wider shoulder area of the road. It was towed to a shop but they were not able to do anything with the vehicle do I had it towed to a Ford dealership. It was almost 30 days before I got my vehicle back. Apparently there is a shortage of body control modules. I received no warning lights at all. Everything inside the vehicle flashed and then the car and electrical just shut off. Prior to that incident I had not had any other issues with the vehicle. The drivers side seat module had to be replaced as well.it cost 1005.38 for the body control module to be replaced and 786.00 for the seat module to be replaced.

My 2017 Ford Escape began letting water inside of the tail light assembly, eventually filling up to the point that it shorted the brake light. When I went to replace the bulb, I found out that it is not replaceable unless you replace the ENTIRE tail light assembly, a $750 fix. Ford refuses to fix this for free, as they deem condensation not a reason. Upon doing research, it’s come to my attention 1,000s of people have had this exact same problem. The tail light assembly, the seam on top of the assembly has faulted. Not only did Ford produce a faulty product, they produced a light that costs $600 to replace. This is highway robbery, not to mention unsafe since the brake light does not function.

TL* THE CONTACT OWNS A 2017 FORD ESCAPE. THE CONTACT STATED THAT UPON INSPECTION OF THE VEHICLE, HE NOTICED THERE WAS CONDENSATION BUILT UP INSIDE OF THE REAR PASSENGER'S SIDE TAIL LIGHT. UPON A VISIT TO AN INDEPENDENT MECHANIC, THE CONTACT WAS INFORMED THAT THE SEAL AROUND THE TAIL LIGHT WAS DEFECTIVE. THE MECHANIC ALSO INFORMED HIM THAT DUE TO THE FAILURE OCCURRING NEAR THE GAS TANK, THE DEFECT COULD POTENTIALLY LEAD TO A FIRE. THE CONTACT INFORMED THE MANUFACTURER OF THE FAILURE. THE MANUFACTURER OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

TONIGHT, 11/16/2020, MY ESCAPE STARTED TO IDLE ROUGHLY. THE TACHOMETER WOULD GO UP AND DOWN BY AT LEAST 500 RPM WITHOUT ANY INPUT FROM ME. THE LIGHTS WOULD FLICKER. THE DASHCAM I HAVE MOUNTED TURNED OFF. I TRIED MAKING IT HOME AND IT JUST DIED. LOST ALL LIGHTS. I SHIFTED TO NEUTRAL AND COASTED TO THE LEFT TURN LANE. WHILE DOING THIS, THE AUTO START SYSTEM TRIED TO RESTART THE CAR, EVEN THOUGH IT HAD BEEN PREVIOUSLY DISABLED. I TRIED TO START THE CAR MANUALLY, ABOUT FIVE OR SIX TIMES. IT FINALLY STARTED AND I WAS ABLE TO MAKE IT HOME. I TURNED OFF THE HVAC AUTO FEATURE, MY DASHCAM AND RADIO IN CASE IT WAS A VOLTAGE ISSUE. JUST ONE MORE ISSUE WITH THIS VEHICLE. THE ELECTRONIC PACKAGE IS FINICKY AND HORRIBLE. IT HAS A MIND OF IT'S OWN. I HAVE ALSO HAD THE DEALER DO THE SERVICE BULLETIN ON THE [XXX] SYSTEM. IT STILL ACTS UP OCCASIONALLY LEAVING ME DEAD IN THE WATER UNTIL I CAN SHIFT TO PARK AND MANUALLY RESTART IT. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

DAYLIGHT RUNNING LIGHTS DO NOT INCLUDE TAIL LIGHTS. CARS DRIVEN AT DUSK, DAWN, OR WEATHER CONDITIONS WHEN HEADLIGHTS PROVIDE ADDED SAFETY ARE DRIVEN WITH ONLY DAYLIGHT HEADLIGHT AND NO TAIL LIGHTS. MANY TIMES CARS APPEAR TO BE DIVING WITH NO HEADLIGHTS, OR LIGHTS, ONLY TO SEE THEY ARE DRIVING WITH DAYLIGHT RUNNING LIGHTS. PLEASE ENGAGE ALL LIGHTS, HEADLIGHTS AND TAIL LIGHTS AT ALL TIMES FOR ADDED SAFETY. TOO MANY TIMES VEHICLES ARE DRIVEN WITH WHAT APPEARS TO BE NO TAIL LIGHTS. DAYLIGHT RUNNING LIGHTS WITH ONLY HEADLIGHTS ARE DANGEROUS.

MY WIFE AND I PURCHASED A 2017 FORD ESCAPE, BRAND NEW, 6 MONTHS AGO. WE NOTICED THAT THE BRAKE LIGHT PLASTIC COVER WAS FOGGING OVER MAKING IT HARD TO SEE THE BRAKE LIGHT. AFTER CHECKING WITH OUR DEALER, MAC HAIK FORD, GEORGETOWN, TEXAS, I WAS INFORMED THAT THIS IS NORMAL. NORMAL? SOUNDS MORE LIKE A SAFETY CONCERN TO ME. I WAS ALSO TOLD THAT WATER LEAKING INTO THE BRAKE LIGHT UNIT WAS ALSO ?NORMAL.? I CAN?T IMAGINE ALLOWING WATER TO COLLECT INSIDE AN ELECTRICAL ITEM AS IMPORTANT AS A BRAKE LIGHT AND IS VERY STRANGE AND VERY WRONG! IF IT?S FOGGING UP NOW WHAT WILL IT LOOK LIKE A YEAR FROM NOW OR EVEN TWO YEARS. FORD MOTOR COMPANY MADE A MISTAKE AND THEY NEED TO REPLACE THIS BRAKE LIGHT UNIT! IT'S A SAFETY ISSUE AND THEY KNOW IT. [XXX] , LEANDER, TEXAS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR