2017 Ford Escape

The contact's friend owns a 2017 Ford Escape. The contact stated that the owner had to add additional coolant after it was low. The vehicle stalled while driving, and all the coolant was depleted. The owner used approximately 2 jugs of antifreeze. The driver was stranded. The low coolant light was illuminated. The vehicle was pulled to the owner's residence. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was approximately 145,000.

The contact owns a 2017 Ford Escape. The contact stated that while driving on several occasions at various speeds, the check engine warning and a " engine fault service now message appeared and also idled roughly. The vehicle was taken to a dealer where it was diagnosed as a coolant leak into the engine block that caused misfires in cylinder two and the engine needed to be replaced. The vehicle was not repaired. The vehicle was then taken to an independent mechanic where it was diagnosed that a coolant leak into the engine block that caused misfires in cylinder two and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 108,000.

The contact owns a 2017 Ford Escape. The contact stated that the check engine light had appeared on the instrument panel. After an oil change was performed on the vehicle, the check engine light remained as the vehicle began to shake upon start of the engine. The vehicle was taken to an independent mechanic where a P0302 engine code appeared which indicated a cylinder #2 misfire. The contact then called a dealer for a second opinion who informed her over the phone that the failure sounded like a coolant intrusion failure into one of the vehicle engine cylinder. The vehicle was then taken to another an independent mechanic who confirmed the coolant intrusion failure. The manufacturer had yet to be notified of the failure. The vehicle was not repaired. The failure mileage was approximately 153,000.

The contact owns a 2017 Ford Escape. The contact stated that the vehicle was losing coolant, and the coolant pipes were replaced; however, the failure persisted. The vehicle was inspected, and the contact was informed that coolant was leaking into the engine cylinders. Due to the failure, the contact was informed that the engine needed to repaired or replaced. The dealer was notified of the failure. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 77,000.

The contact owns a 2017 Ford Escape. The contact stated that while driving at 45 MPH, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, who diagnosed the vehicle with coolant intrusion in two cylinders and determined that the engine long block needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 87,000.

The contact owns a 2017 Ford Escape. The contact stated that the check engine warning light was illuminated and was turning on and off. The thermostat gauge increased to hot. The contact became aware that there was no coolant in the coolant reservoir. Additionally, the oil light was illuminated even though an oil change had been performed two months prior. The vehicle became undrivable. The vehicle was towed to the local dealer, but was not diagnosed or repaired. The contact stated that there was an internal coolant leak. The manufacturer was not notified of the failure. The failure mileage was approximately 121,000.

The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to Auto Zone, and the contact was informed that there was a misfire in cylinder #2. The contact replaced the ignition coils and spark plugs; however, the following day, the check engine warning light was illuminated, and the contact took the vehicle to another Auto Zone, the vehicle was diagnosed with cylinder #2 misfire. The contact then took the vehicle to an independent mechanic, and there was white smoke coming from the coolant intrusion into the engine. The independent mechanic used a borescope and determined there was coolant intrusion in cylinder #2. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 57,000.

The contact owns a 2017 Ford Escape. The contact stated that while driving approximately 20-65 MPH, there was a misfire coming from the vehicle while depressing the accelerator pedal. There was no warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed with coolant intrusion in the engine caused by a crack in the engine block. The mechanic informed the contact that the failure was a design flaw. The mechanic determined that the engine needed to be replaced. The vehicle was taken to the dealer and was deemed a common failure. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 93,000.

The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the message “Pull Over Immediately” was displayed on the instrument panel. The vehicle entered LIMP Mode and failed to exceed 5 MPH. Upon inspection, the contact became aware that there was no coolant in the coolant reservoir. There was no coolant visible on the ground. An independent mechanic diagnosed the vehicle with coolant intrusion in the cylinders. The manufacturer was not notified of the failure. The approximate failure mileage was 100,000.

The contact owns a 2017 Ford Escape. The contact stated that while driving 45-55 MPH, the check engine warning light illuminated, with a message that the engine was overheating displayed. The vehicle experienced reduced power and decelerated to 8 MPH. The vehicle was driven to the residence, and coolant was added to the coolant reservoir. The contact replaced the ignition coils and spark plugs; however, the check engine warning illuminated three days later. Upon scanning the vehicle, the contact retrieved DTC: P0302 for cylinder #2 misfire. The dealer was contacted and informed that the vehicle was not covered under the Customer Satisfaction Program: 21N12. The vehicle was not repaired. The manufacturer was contacted and confirmed that the vehicle was not covered. The failure mileage was approximately 84,000.