2017 Ford Escape

The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, the engine overheated. The contact pulled over to the side of the road and turned off the vehicle. The vehicle was taken to Ikon Motorcars Group, where the water pump and the temperature gauge sensor were replaced, and coolant was added to the vehicle. The contact stated that the vehicle was experiencing excessive coolant consumption. The vehicle was taken back to the independent mechanic, where the mechanic confirmed that there was no visual leaks coming from the cooling system. The mechanic informed the contact that the failure might be an internal coolant leak into the engine. The vehicle was not repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 77,000.

The contact owns a 2017 Ford Escape. The contact stated while driving at various speeds, the vehicle made an abnormal sound. The check engine warning light was illuminated. The contact stated that a mechanic inspected the vehicle and used a scanner to scan the vehicle. The mechanic informed the contact that there was coolant intrusion into the engine due to the head gasket coolant leak. The vehicle was not repaired. The dealer was contacted and informed the contact that the VIN was not under recall. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 54,500.

The contact owns a 2017 Ford Escape. The contact stated that upon starting the vehicle, the check engine warning light illuminated. The contact used a diagnostic scanner to retrieve DTC: P0302 (cylinder #2 misfire). The contact replaced the spark plugs and the ignition coils; however, the check engine warning light remained illuminated. The contact stated that while starting the vehicle, there was white smoke coming from the exhaust pipes. The contact stated that after further inspection, the contact became aware that the coolant reservoir was almost empty. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 68,000.

The contact owns a 2017 Ford Escape. The contact stated that when the vehicle was started, the check engine warning light illuminated, and the vehicle was shaking slightly. The vehicle was taken to the dealer and was diagnosed with coolant intrusion into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 85,000.

The contact owns a 2017 Ford Escape. The contact stated that while starting the vehicle, the vehicle hesitated to start as intended; however, the vehicle then functioned as needed after being started. The contact stated that the check engine warning light was illuminated. Upon further investigation, the vehicle was scanned and diagnosed with a misfire in cylinder #4, due to coolant intrusion. The vehicle was taken to a local dealer, where it was diagnosed with coolant intrusion into the engine. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 60,000.

The contact owns a 2017 Ford Escape. The contact stated the check engine warning light was illuminated. The vehicle was taken to the dealer who diagnosed that there was scoring in cylinders 1-4 due to coolant intrusion. The contact was informed that the head gasket was blown due to not being properly manufactured. The contact stated that there was a misfire in the engine. The contact was informed that the engine needed to be replaced. The contact was informed with NHTSA ID Number: 10169884 (Engine and Engine Cooling); which related to the vehicle failure; however, the VIN was not included. The vehicle was not repaired. The manufacturer was informed of the failure and opened a case. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 102,000.

The contact's wife owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the engine was idling rough. The check engine warning light was illuminated. The vehicle was taken to the dealer, who determined that the engine needed to be replaced due to coolant intrusion into cylinder #2. The dealer related the failure to Technical Service Bulletin: 22-2229 (Coolant in Cylinders, White Exhaust Smoke And/ Or Illuminated MIL); however, the vehicle was not covered under the TSB. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 44,800.

The contact owns a 2017 Ford Escape. The contact stated while driving at various speeds, the vehicle shuddered and stalled. The check engine warning light was illuminated. The vehicle was towed to a local dealer where it was diagnosed with coolant intrusion and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 106,000.

The contact owns a 2017 Ford Escape. The contact stated that while driving approximately 40 MPH, the check engine warning light illuminated. The contact pulled over and parked in a safe location. The vehicle was towed to the dealer to be diagnosed. The vehicle was diagnosed with coolant intrusion in cylinders #2 and #4. The dealer stated that there was metal inside the cylinder head and pistons. The dealer determined that the long block needed to be replaced. The vehicle was not repaired. The manufacturer opened a case for the failure. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 45,000.

The contact's husband owns a 2017 Ford Escape. The contact was informed that upon starting the vehicle, a message indicating high engine temperature was displayed, stating to pull over as soon as possible. The contact stated that the vehicle was parked for a long time after the failure. Additionally, the contact stated that while driving the vehicle around the neighborhood, the failure recurred. The contact's husband drove back to the residence. The vehicle was towed to the dealer, where it was diagnosed with a crack in the engine block, which caused coolant intrusion into the engine. The dealer determined that the short block needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was approximately 61,000.