2017 Ford Escape

The coolant is leaking into the engine. I understand Ford is aware of this issue but refuse to fix it, Customers have to pay out of their pockets for a new engine after the engine blew from the coolant leak. My issue is the coolant is leaking into the engine and Bill Currie Ford is telling me the coolant is not leaking into the engine even though the car has no leaks. Bill currie ford was not able to tell my where all the coolant went(what mechanic can't tell you where coolant went?). I will upload pictures. Bill Currie filled the coolant pass the max on [XXX] and by the 1st week in Mar 24 the coolant was all gone. Took it back to bill currie on [XXX] just for them to say the same thing as they said the 1st time. At this point I will have to find a non ford mechanic to look at the car and to see if I can get the engine replaced before it blows. I am terrified of driving my car long distance for the fear that my engine my go out at anytime. When I crank the car white smoke comes out of the exhaust so I know the coolant is leaking into the engine. Whatever tests Bill Currie Ford is running on these vehicles are not sufficient and could lead to accident which could lead to lives being lost. They refused to take the engine apart and stated that looked between the cylinders. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2017 Ford Escape. The contact stated while driving 40 MPH, the check engine and two unknown warning lights illuminated, and the vehicle lost motive power. The contact stated that there was a loud thumping sound coming from the engine compartment. The vehicle was steered to the side of the road and started. The vehicle was taken to the residence. The vehicle was then towed to a dealer where it was diagnosed that antifreeze had leaked into the gasoline and caused engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 106,000.

no coolant in degas bottle, cylinder one misfire no external leaks pulled spark plug and found coolant inside of combustion cylinder. Need short block replacement of complete long block. this vehicle was properly maintained every 5k miles. Vehicle was purchased in September 2016 and was a 2017 ford escape se, with current mileage of 53000. 2 days ago the engine warning symbol came on and was immediately taken to ford dealer.

The vehicle was working properly until a week ago when the check engine light came on and we then smelled a strong odor of coolant. When we went to the mechanic we were told that our engine was in need of total replacement because coolant had leaked into it. I have since been told that this is a common problem with the eco-boost engine. This replacement is expected to cost us $10000. This obviously a flaw in the engine design as I have read a number of accounts very similar to ours.

The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. In addition, the vehicle was shaking and then lost motive power. The vehicle was driven to the contact's residence. The vehicle was taken to the dealer where it was diagnosed with coolant intrusion to the engine and the engine needed to be replaced. The contact was informed of an unknown recall with a similar failure description, however, the contact's VIN was not included in the recall. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 74,000.

The problem first started out 4 days after I bought it from Graff Jeep in Rockford, MI at 150,000 miles. The engine light came on. I took back to the dealership and they told me it was the turbo and it would cost me $3000 to replace, but they don’t repair Fords, so I would have to call a mechanic. I drove it home and the engine light went off. It was off for months and then it came on again. So I took it to an Autozone and had them run codes on it. This problem has been consistent since I bought it. Light comes on then goes off for 2 weeks-1 months. Every time I brought it to have the codes ran it came up as something different. Turbo, intercooler, spark plugs. The car runs relatively fine. But I am now noticing white smoke coming from the exhaust pipes when I turn it on which means coolant intrusion somewhere in the engine block. I’ve only put 50,000 miles on this car. I’ve owed it for under 3 years and am now worried as a young [XXX] who has this car on payments for the next 3 1/2 years that it’s going to quit on me. I don’t have sort of resources to pay for a new engine. So a recall is a must. Enough people have had to pay $14k. Ford needs to own up and pay their dues. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The coolant is leaking into the engine. Mine and my families safety is at risk because if the coolant runs out, it can overheat the engine which could cause a fire. The problem has been confirmed by a dealer. The vehicle has not been inspected by anyone other than the dealer. The initial warning happened about a month ago (March 8th 2024) when we saw that the coolant had lowered. We filled it back up and have had to refill it a couple times so that it would not go below the "minimum" line.    Ford knows about this issue and has even released a recall for a software update (which was fixed on this specific vehicle) and release a "Customer Satisfaction Program 21N12". Unfortunately, this program only lasted until November 2022.

The contact owns a 2017 Ford Escape. The contact stated that while driving at unknown speeds downhill, the vehicle jerked, hesitated to accelerate, and stalled. The contact stated that the failure recurred while driving uphill, and the vehicle stalled; however, the vehicle was still running. The contact stated that upon depressing the accelerator pedal, the vehicle failed to respond as needed. The vehicle was restarted but the failure recurred. The contact stated that on another occasion while driving at an undisclosed speed, the vehicle jerked, and the check engine warning light illuminated. The check engine warning light illuminated for several days, and the failure recurred while driving at approximately 65 MPH. The failure occurred on several occasions. The vehicle was taken to an independent mechanic and was diagnosed with a fuel line failure. The vehicle was not repaired. The vehicle was then taken to another independent mechanic where it was diagnosed with unknown failures and recommended that the vehicle be taken to the dealer due to the failure being related to a possible recall. The manufacturer was not made aware of the failure. The failure mileage was unknown.