2017 Ford Escape

The contact owns a 2017 Ford Escape. The contact stated that while starting the vehicle, the vehicle was idling rough. The check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed with coolant intrusion into the cylinders and determined that the engine block needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The contact related the failure to Technical Service Bulletin: 22-2133 (Coolant in Cylinders, White Exhaust Smoke, And/or Illuminated MIL); however, the vehicle was not covered under the TSB. The failure mileage was approximately 89,000.

The contact owns a 2017 Ford Escape. The contact stated while starting the vehicle, the engine would shake. The contact scanned the vehicle and diagnosed that cylinders #2, #3, and #4 were misfiring and there was a coolant leak. Additionally, the vehicle started to stall on a few occasions. The vehicle was taken to a local dealer where it was diagnosed that there was a leak in the engine block and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 119,887.

The contact owns a 2017 Ford Escape. The contact stated while driving 50 MPH, the vehicle made an abnormal sound. The check engine warning light was illuminated, and the temperature gauge displayed that the engine was overheating. An unknown message was displayed. The vehicle was taken to AutoZone, where it was diagnosed with a cylinder #3 misfire, and determined that the spark plugs needed to be replaced. The vehicle was then taken to an independent mechanic, who diagnosed that the head gasket was blown. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 149,000.

Coolant level measuring low again. Engine light on on the dash. My mechanic changed spark plug per error code P300 (random misfire) recorded in the car's memory. Plugs were noted as being dirty and advised to use additive to clean it up. Only have $35,000 total miles on the vehicle. There is a known problem that coolant is getting into the cylinders. The following is the Ford documentation. Summary This article supersedes TSB 19-2208 to update the parts list. Issue: Some 2015-2018 Edge and 2017-2019 Fusion/MKZ/Escape/MKC vehicles equipped with a 2.0L EcoBoost engine may exhibit a low coolant level, white exhaust smoke and/or a runs rough condition with or without an illuminated malfunction indicator lamp (MIL). Diagnostic trouble codes (DTCs) may..... The service advisor at Tuttle Click Ford said they knew about it but I was NOT on their list those that were taken care of. Please help. Thank you. [XXX] , [XXX] , [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Bought the car used in December 2023 for my son's first vehicle. Small dealer - had their mechic check everything out and was in good condition. Even had spark plug/coil replaced. Drove vehicle coupld of times a week - small trips 30-40 miles round trip. About 3 weeks ago, check engine light came on. Finally got it to a Ford dealership yesterday and they checked it out. This is one of the 2017 Ford Escapes with the 2.0 Ecoboost engines and it was the coolant intrusion issue. Car looses coolant rather quickly and coolant was present in 1 of the cylinders. Only solution is to replace the enginer - about $7600 solution. Since we've only had the car for 4 months, we haven't made much progress on the loan. So for a first vehicle, he's learning a hard life lesson - and may become upside down on the loan very quickly or we will have to take out another loan to pay for the repairs - even though Ford knows about the issue, issued a recall on the 1.5 Ecoboost (but NOT the 2.0)! Or I have a brand new driver in a very unsafe car - that may or may not accelerate correctly or may catch on fire! We'll be into this car for almost $20,000 when this repair is done - and for that price, I could have brought something newer, with less miles and with no major engine defects!

I own a 2017 Ford Escape SE with an eco boost engine. All service of the vehicle was done in the dealership except the tune up. At 100,000 miles, I had a full tune up done on the vehicle. 30 days later, the engine light turned on so I had it checked. The frequency of the light turning on increases. I notice a slight shaking at times when the vehicle was cold. The company that did the tune up told me that they notice the car is loosing coolant but there were no visible leaks. When the coolant is replenished, the light turned off and the car works until one morning it just would not start. I towed the vehicle to the dealership to have it checked. They kept the vehicle for three weeks trying to figure out what was wrong with it since the car was not giving them any codes. They notice the second cylinder bore was corroded and so was the spark plug indicating that there was coolant intrusion into the cylinder bores. The car never gave me any indications of overheating. I spoke to Ford customer care to address the issue and was told I’m out of luck. I had found a letter they sent to me back in 2020 “ Customer Satisfaction Program 19B37. The letter described coolant intrusion into the cylinder bores that can lead to coolant loss, excessive tailpipe smoke, or illuminated malfunction indicator lights ( MIL ) due to engine misfire and could potentially lead to engine damage. Ford dealership said this recall has expired. They diagnosed the issue of the car as engine failure due to coolant intrusion in the engine and quoted me $10,000 to replaced the engine. Upon my research I learned that there’s a class lawsuit again Ford regarding this issue with their eco boost engines. I have a voice message from regional manager of the dealership claiming that all recall on this issue has expired and they can not do anything about it. The fact that the car did not give proper code for its engine light is a safety issue. Please investigate.

The contact owns a 2017 Ford Escape. The contact stated that upon start of the vehicle, the check engine warning light appeared on the instrument panel with heavy white smoke coming from the exhaust pipe. The contact also stated that vehicle hesitated while depressing the accelerator pedal. The vehicle was initially taken to an independent mechanic where the contact was informed that the high-pressure fuel valve needed to be replaced. The vehicle was then taken to a dealer where it was determined that there was coolant intrusion into cylinder #1. The manufacturer was notified of the failure and the contact was informed that there were no recalls on the VIN. The vehicle was not repaired. The failure mileage was approximately 70,000.