2017 Ford Escape

The contact owns a 2017 Ford Escape. The contact stated that the instrument cluster was inoperable. Additionally, the contact stated while driving 15 MPH in a parking lot, the vehicle stalled. The contact was able to restart the vehicle and drove to the residence; however, the vehicle failed to exceed 10 MPH while driving. The vehicle was towed to an independent mechanic, where it was diagnosed that coolant intrusion had caused the engine block to overheat and to fracture. The vehicle was not repaired. The dealer was notified of the failure and informed the contact that they could not assist because the vehicle was not covered under warranty. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 119,000.

The contact owns a 2017 Ford Escape. The contact stated while driving approximately 30 MPH, the was an abnormal clanking sound coming from the engine. The contact stated that while driving and attempting to slow at a traffic signal, the brake pedal was depressed; however, the vehicle was slow in responding. The contact stated that the check engine warning light was illuminated. The contact turned off the vehicle while the vehicle was still moving and applied the parking brake. The contact stated that when he attempted to restart the vehicle the vehicle failed to start. The contact had the vehicle towed to an independent mechanic. The contact stated that the vehicle was not diagnosed, and the mechanic was not returning his calls. The manufacturer was not informed of the failure. The failure mileage was approximately 110,000.

2017 Ford Escape SE 4WD with a 4 CLYINDER D 1.5 DI TURBO engine. We purchased this vehicle used, in 2019 with 42,384 miles. We have kept up with all scheduled maintenance through the dealership. Until April of this year, we have had ZERO issues with this vehicle! First, the check engine light came on Upon starting, another warning "Engine Fault Service Now" would appear. Aside from the lights, the only initial indication something may be off was the "sloshing" noise that came from the engine after shutting it off. Initially, we took the car to our independent mechanic who informed us that the car was experiencing coolant intrusion into the engine and the only remedy would be to replace the engine. He shared with us that this type of engine is NOTORIOUS for this malfunction. Being as Darling's could not give us an appointment promptly, , we just kept checking the coolant levels and cautiously drove the vehicle. On May 3, I was driving when the dash lit up with "High Engine Temperature-stop safely" warnings and the gauge went from normal to all the way to H. We added coolant and this did not happen again. However, between May 3 and the date of our appointment at the dealership, May 17th, a host of new problems seemed to happen overnight. The car would not start several times both after being driven and sitting overnight. While backing down my driveway, the car stalled and wouldn't start again, luckily I wasn't in traffic. Right before our appointment and the final straw was when I was leaving for work. The car wouldn't start, so I left it for a few minutes and I was able to restart it. I drove down the street maybe a block away when all this white smoke filled the inside of the car along with pouring out the back exhaust. Darling's stated it "coded P0304, for a misfire on 4, coolant was entering cylinder 4, needs a motor". Cost to fix is more than what the car is worth and we still owe $4000 on it. WHY IS THERE NO RECALL?

I bought this vehicle at 150,000 miles from a reputable dealership only to drive it for 2 days and the engine light comes on. First it was spark plugs, then an intercooler leak, next the turbo, and now it’s on for a a multitude of codes. This is ridiculous! Ford needs to take responsibility for this mistake and recall the vehicles. I have been quoted for 10s of 1000s of thousands to fix these issues and I bought it for 17k.

Vehicle started shaking a little upon cold start. This did not happen every day and would only do it when first started of a morning. Took for service and was told vehicle needs a new engine. No check engine lights ever came on and vehicle has had no other problems. We are shocked at this news! Researched and saw numerous reports of recalls, etc. on this particular model and engine. Never received any information about recall on our engine.

The contact owns a 2017 Ford Escape. The contact stated while driving at approximately 35 MPH, the vehicle was revving as if the accelerator pedal was depressed. The contact slowed down and depressed the brake pedal and the vehicle was jolting like shifting gear. The contact stated there was no warning light illuminated. The contact stopped the vehicle and had the vehicle towed to the residence. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed and was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 72,000.

The contact's daughter owns a 2017 Ford Escape. The contact stated that on several occasions while his daughter was driving at various speeds, the engine ran rough, and the vehicle started shaking violently. On one occasion, the check engine warning light flashed. The vehicle stalled but was restarted after one attempt. The contact stated that violent shaking persisted. The vehicle was towed to a dealer where DTC code: 6006 was displayed. The contact was informed that cylinder #2 was misfiring and the contact was informed that the long block needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 63,500.