2017 Ford Escape

The "engine light" came on and reported a misfire in cylinder 3. After further research, I found that this is an indicator of the failure of a gasket allowing coolant to leak into the cylinder causing the misfire. I have had the issue diagnosed, confirming the gasket failure by two garages, one being a Ford dealership. Further research has shown that this is a known flaw to the Ford Company, caused by the engine design. The "fix" is a long block engine replacement. If no action is taken the engine will eventually loose coolant and over heat, or the damage in the cylinder will ultimately cause the engine to lock up, likely causing an accident and thus putting occupants of the SUV and possibly others at risk of injury. My car had approximately 100,000 miles when the issue was first indicated, approximately six months after purchasing the vehicle from a Ford dealership.

My car overheated and went into limp mode while I was on the freeway, I was almost involved in a crash due to this. I took the car to an auto repair facility where they stated that this is a known issue with Ford 2.0T Ecoboost engines that cause a sudden and full internal burn of all coolant and the engine overheats. Ford has acknowledged an issue on the engines since 2022. However, Ford has not issued a recall for these engines. There is an NHTSA TSB on these engines TSB 19-2346. I could have lost my life due to sudden loss of forward momentum, the car could have combusted due to overheating.

Engine fault light came on driving down the highway. Pulled over immediately due to car having trouble accelerating where I had to wait for help. Took it into a Ford dealership for a inspection and found out that it had a cylinder 2 misfire with fluid leaking into the engine. At that point, they recommend a full engine replacement. The engine failure happened unexpectedly, the engine light was not on during the drive and it was not driving any differently prior to the incident. The day the fault engine light came on was the first time I had ever experienced those symptoms. We took great care of the car, it never went over miles for oil changes, and got inspections at time of oil changes.

The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, there was a loud noise coming from under the hood. The contact stated that the check engine warning light was illuminated. In addition, the contact thought that the vehicle was going to explode. The vehicle was taken to the dealer where it was diagnosed with engine failure due to coolant intrusion. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 38,000.

On this car it has a manufacturer design deflect on the engine block that allows coolant into the #3 cylinder. This is referred to as coolant intrusion. Ford has a service bulletin 20-2100 (attached) on this but are claiming we are not covered by it based on the build date of our car. Our car is clearly in the criteria of the service bulletin. Taking to the Ford Dealer they have an enormous number of these cars coming in with the same problem. Many people are being told Ford will not cover the cost of their bad design, causing this issue since they don't meet the criteria. As a retired helicopter mechanic from the Army National Guard, main components like an engine block and cylinder heads should not wear out unless there are many more miles than our car has. We regularly service the car for oil and other items as called for in the owner's manual. I've called Ford Customer Service three times and can't get a commitment from Ford to pay for it. Or Ford claim number is CXH-02801631-B0D5W8, and while the vehicle is affected by the attached service bulletin, Ford will not pay for it. Dealer can appeal for financial assistance to cover the cost. Nobody will tell me what the criteria is to get this covered by Ford. The service bulleting appears to apply to our vehicle so I would think Ford would take care of their customers. The check engine light is flashing making this car is not able to be driven based on my mechanic's direction. Otherwise, we are risking further damage to it based on Ford's error they are dumping onto the people who bought their product. We are the original owners of this vehicle.  If NHTSA has not started the process of a recall on this item, we strongly recommend you do so.  This is a repair that has $2,848.19 for parts plus 28.2 hours of labor per the dealer at almost $200 / hr. is $5,600 +/- and a grand total of over $8,500.  Even if you drop the labor to $100 / hr it's over $5,800. Ford is expecting us to absorb the bad design cost

On my 2017 Ford Escape with ecoboost, my check engine light came on we noticed a sweet smell right after Iturn the car on to drive it and a big puff of white smoke came out of my tailpipe. I did notice that it hesitated when i would start to go at a stop light but not enough to make it stall. We took it to the dealership and they are saying there is coolant intrusion on the 4th cylinder and the only way to fix it is to have a new motor put in it. That's about $9,000.00. I only have about 43,000 miles on it.

In September my check engine light came on, codes were for spark plugs, ignition coil and misfire cylinder 2. I took it to mechanic he said my spark plugs were covered in oil I changed the spark plugs, replaced valve cover gasket and intake gasket. Engine light went off car felt great not even 2 days later I felt the misfire again and there's the engine light back on and white smoke from my exhaust. Brought it back to mechanic I mentioned my coolant issue to him I have to fill my coolant every 2 days no puddles under my car. After looking at my car he said coolant is leaking into cylinder 2 so that's why when I start my car is shakes really bad coolant is burning off from the cylinders. He said I need new heads but they are warped so my best option is to get a new engine or trade my car in. I don't have money for a new engine I'm a single mom I'm upside down on this car because it's only worth $3600. Ford wake up and do something and stop screwing us customers who trusted you and your vehicles and now you left us stranded no help nothing. I have a vehicle that doesn't drive unsafe for my kids and I still need to make car payments on for years still. Someone needs to help and do something

I bought a Ford Escape 2017 and noticed it started having engine problems I took it to a repair facility and they told me the coolant was leaking into the cylinders. They told me to fix it I would have to get a whole new engine for $8,000, this is so much for a car I just got; I can't get it fixed through Ford since there is no recall. I have already wasted so much money trying to fix it for what the mechanics thought it was, on top of that $2,530 for taking apart the engine to diagnose it. Ford needs to recall these vehicles, this is a manufacturing error on their part and they should pay to get it fixed along with the maintenance people have paid to try to fix this issue.