2017 Ford Escape

Vehicle overheated due to low coolant level. Coolant was escaping cooling system and penetrating the 1.5L engine block, which required engine removal and replacement of short engine block and cylinder heads. My case#: CXH03199782 Ford issued a Technical Service Bulletin (#20-0010) which covered the cost of this repair through November, 30, 2022. This is a known problem caused by poor design of the cooling system. Ford will not cover the cost (over $5,000) for the engine repair now, even though I work at a Ford dealership. I had purchased my 2017 Ford Escape pre-owned in 2022 from a Hyundai dealership. Did they have an obligation to disclose that service bulletin to me?

Took it to a mechanic was informed I had coolant leak into the 2nd rear cylinder cracking the head. Which caused the car to prematurely overheat and stall randomly on the highway. Was notified there is a issuse with coolant leaks with this model from the mechanic for the 2017 ford escape ecoboost models. Only had the coolant light come on the day prior to stalling.

Vehicle currently has 86K miles. The transmission is being replaced for the SECOND time. Replaced for the first time 2/17/23 at 63206 miles (invoice included). The dealer also informed me that coolant is leaking into the engine block pursuant to Ford Technical Service Bulletin 22-2229 [XXX] ) but I would have to replace the engine at my expense. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2017 Ford Escape. While the contact’s wife was driving at an undisclosed speed, the engine overheated. The temperature gauge indicated that the engine was overheating. The vehicle was taken to an independent mechanic and was diagnosed with coolant intrusion into the cylinders and engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact was advised to contact the dealer to make them aware of the failure. The dealer was made aware of the failure; however, the contact was informed that the repair was not covered under warranty or recall. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 62,000.

2017 Ford Escape 1.5 ecoboost with only 50,571 miles. The engine failed as did the brakes due to the booster breaking off at the engine cam. I called Ford Motor Company and they asked me to take it to a Ford dealer because they have a customer service program on that engine which extended the power train warranty period to seven years. I notified Ford of the engine failure in August 2024, made an appointment at a Ford dealer per their request, had it towed to the dealer, and on 10/31/24 the Ford dealer notified me that the engine was defective and will cost $8000 to fix it. Ford Motor Company said sorry, the 7 year in service date on this vehicle expired on 10/19/24 just 12 days earlier, and refused to fix the engine. I had to pay the Ford dealer a $210 check out fee then go to the expense of towing the vehicle back home and stuck with a junk vehicle that Ford knows their ecoboost engine has a manufacturers defect.

2017 Ford Escape SE Ecoboost engine failure. Check engine light came on, engine did not overheat, but continued to misfire and make strange noises and motions during idling. After diagnostics, it was seen as a coolant leak issue, they later found pistons in my oil pan. Cost is $11,000 and they won't help cover any cost despite class action lawsuits and recall campaign. My car is out of warranty by year. I only have 78,000 miles on it, again should not be happening to a vehicle with this mileage. This is an obvious manufacturer issue and huge safety issue that Ford should be held accountable for.

My vehicle is a 2017 Ford Escape Titanium with a 2.0L EcoBoost engine with 57,315 miles. Check engine light came on and the Diagnostic Trouble Code came back P0301 so I took it to my highly trusted mechanic Aloha Auto Center in September for the repair of replacing the ignition coil and spark plugs. Unfortunately after the repair at 57,678 miles the indicator light came back on with the same code so I took it back to my mechanic looked it over saw that the coolant level was low (I think he mentioned white smoke but not 100% kind of a blur) so he did some quick research and found the TSB 19-2346 which includes my engine type, year, make and model along with the indicator code. My engine has the presence of coolant in the engine cylinder and it is running rough. He says it is clearly this TSB 19-2346 is the issue and that I should take it into Ford for the repairs and guessing at their Labor Rate I am looking at $10,000. Problem is my VIN doesn't show up in your system for this recall? It does for a different recall 22S43 for Cable Bushing. What do I need to do I have not contacted the dealership yet because after reading reviews online it sounds like Ford is being a pain to deal with and is not recognizing all the vin numbers of vehicles effected. I know those reviews might not have all the information correct but I am concerned that my VIN is not in the system, my warranty was 5 years or 60,000 miles whichever comes first and we are over the years but not the miles, I don't want to repair it with my money and then have my VIN in the system 5 months later and be out of luck and I really don't want my car to catch on fire with my family inside! The vehicle is available for inspection. The Mechanic shop that inspected phone number is 503-591-7442. Ford Dealership has not been notified. Really appreciate anything you can tell me and wondering would I be able to get my money back later if my VIN is added to the recall like 6 months from now or do I just let the car sit?

2017 Ford Escape SE Ecoboost engine. Engine gasket broken. Vehicle only has 78,000 miles on it. Just out of the original warranty range. Consequently piston pieces ended up in the oil pan, ruining my engine. Dealership wants us to pay for it, $11,000. This is a common manufacturer problem that I've seen reported, there is potentially a campaign to get this recalled. I've also researched to where there is class action lawsuits against it. It is currently at Walker Ford in Clearwater, FL.

Car had error code P0301. Took car to Ford dealer and was told there is a known defect with the 2.0 liter Ecoboost engine, (Ford TSB 22-2229) regarding coolant leak into the engine cylinders. There is no fix, and Ford recommends replacing the entire engine at a cost of over $8,000. I have called Ford customer support, there is no recall and they are unwilling to do anything to assist with this problem.