2017 Ford Escape

The contact owns a 2017 Ford Escape. While the contact's daughter was driving at an undisclosed speed, the check engine warning light illuminated, and the vehicle was shaking abnormally. The vehicle was taken to the dealer where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact stated that the vehicle was always serviced by the dealer since the vehicle was purchased in 2016. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 61,970.

Bought car from DriveTime, October 23, 2023. Problems started happening in June 2024. Have detailed list. Have spent over $5,000 in repairs. There is a warranty that has covered some repairs. The 2 major issues have been a transmission replacement and most recently an engine replacement. The mechanic I am using is still having problems with completing the work.

Was driving home from work in the highway when all of a sudden my check engine not only comes on but is blinking meaning immediate issue and pull over. I went from 65MPH to all of sudden misfiring and having minimal acceleration power and having to pull over as safely as possible without hurting anyone. Once pulled over and now on the side of a busy highway during rush hour, my engine continue to vibrate and rumble before turning the car off. Got towed to the nearest mechanic who checked the engine light codes which were P300, P301, and P303, all of which are cylinder warning codes. After diagnosing and taking a deeper look he said my best bet was to find a new engine for replacement. He mentioned that the 1.5 Ecoboost Engine have a known problem of coolant leaking into the engine causing erosion and other problems beyond simple repair. After searching online I am definitely not the only that has had this happen. This has now been known by Ford with no plans of recall or fixing.

The contact owns a 2017 Ford Explorer. The contact stated that there was a hard shift in the transmission when accelerating and decelerating. The contact stated that the vehicle was shaking abnormally while being started. The contact stated while driving approximately 10 MPH, there was white smoke coming from the exhaust system. The contact stated that the check engine warning light illuminated and there was a misfire coming from the engine. The vehicle was taken to the dealer to be diagnosed and the contact was informed that there was coolant leaking into the spark plugs, causing the spark plugs to fuse inside the cylinder. The spark plugs were removed, and it was determined that there was coolant inside cylinder #3 and the engine needed to be replaced. The vehicle was taken to the dealer who confirmed the engine failure and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure and opened a case. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 88,000.

I was driving on I 95 and my check engine light came on, then the transmission light came on followed by No hill assist light.As I was driving home all of a sudden without warning my SUV dropped to 10 miles an hour while driving at at speed of 55 miles per hour.. For safety reasons I pulled over on to the shoulder, shut the SUV off a waited , and then I restarted the engine. The same lights came on and again I couldn't drive over 10 miles an hour. After sitting for over 5 months waiting for a recall because Ford said that's the only way they will fix the problem. I hired someone to look at my SUV, I called the Ford Hotline and asked if there was a recall, Because I remember 2 months before it broke down someone came out to my home to fix the bushings that were also being recalled. I was told no , but was advised to wait to see if there would be a recall. Within the last 2 weeks I asked a mechanic to look at my SUV, I was told the issue is an electrical problem, something about control module/ that caused the computer system to fail. The compute is telling the SUV that it's in park., that's why the SUV went into limp mode and won't go over 10 miles per Hours the problem has been determined by a mechanic .