2017 Ford Escape

My vehicle was towed back to the dealership to have the transmission replaced, under warranty. After confirming the failure and warranty, I was informed, by emailed service order, that the airbag light was illuminated.it also listed the cost to diagnose the light and that I declined this "recommended service". What I said was that I absolutely wanted it diagnosed and addressed. What I declined were the charges they were quoting as the light came on while they had my vehicle-to replace my previously replaced transmission, 100% under warranty. I finally got the dealership to email me a printout/workorder so I could see what repairs have been completed. Re:Airbag light: says I stated the light was on, the tech got it to come on, that I declined a time of original transmission diagnostic; light is off now, they’re unable to replicate, listed as "intermittent airbag fault”, may come back on and would require additional diagnostic fee and repair cost.

The contact owns a 2017 Ford Escape. The contact stated while driving 65 MPH, the passenger's side front end of the vehicle hit a cow and was significantly damaged. Several unknown warning lights were illuminated after the crash. The air bags failed to deploy. The contact sustained neck and back pain, and bruises on the chest from the seat belt. The contact received medical assistance. The vehicle was towed to an autobody repair shop. A police report was filed but the contact did not have the police report information available. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 150,000.

On [XXX], I was driving on the left lane of freeway [XXX] All of a sudden curtain airbags (both sides) deployed for no reason. The force/impact of the airbags felt like something extremely heavy or big landed on top of the roof. My vehicle slowed down automatically and then went into crash mode and was unable to start/drive. I stepped outside to look at my vehicle and not a scratch or dent was on my vehicle. I was not in an accident or anything. Was alarming/unsafe because I was on the freeway during [XXX] which is busy at that time so I could have been in a massive wreck and if I had my 4month old in the vehicle she would have been crushed/dead. On [XXX] my vehicle was inspected by silverrock and they denied the claim being "outside influence". At that time my vehicle was at Clover's Collison (still is) and the owner ran diagnostics. From 2/16-2/21 I have been reaching out to Carvana/Silverrock and trying to have them take care of this for me but they did nothing. I called my Progressive Insurance on 2/21 and they sent an inspector out as well and on 2/23 they did not find anything that could have caused the airbags to deploy. I called Ford Customer Service/recall department to ask regarding a recall on this vehicle and nothing has been reported with this model. I am currently having Clovers Collison (easpointe) repair the vehicle out of my pocket ($6,000) since insurance/warranty/carvana is doing nothing to help with this case. I need to be able to drive and Carvana/Silverrock have put me in a huge/massive bind to where I need this vehicle to go to/from work. Driving from Saint Clair Shores, MI to Novi, MI everyday. *No check engine lights, or any warning signs on my dash before this happened* INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owned a 2017 Ford Escape. The contact stated while driving at 35 MPH the contact struck another vehicle in the middle of the passenger side, causing front-end damages to the contact's vehicle and the passenger side of the other vehicle. No air bags deploy. The seat belt retracted against the contact's chest causing the pacemaker in the contact’s chest to be pushed back, and the contact glasses broke during the impact. The contact sought medical attention to make sure the pacemaker was not damaged; the other driver was not injured. A police report was filed. The vehicle was towed to a tow lot and was deemed a total loss by the insurance company. The manufacturer was not notified of the failure. The failure mileage was 20,000. The VIN was not available.

I was in an accident 12/24/2021due to other parties at fault, and my air bags did not deploy. The diagnostic with the collision Calliber (78216 zip code) reflected there was a faulty air bag and should have deployed . I suffered neck and back injuries. Half a year later my entire AC compressor needed to be replaced a month later my Entire engine needs to be replaced (8700 price). I’ve only had this car over a year and work remotely. I have under 50k miles on this car and have had so many dangerous And unfortunate high cost issues. The

I WAS STRUCK ON THE DRIVERS SIDE FRONT TIRE/BUMPER AREA BY A CAR EST AT 30MPH WHILE I WAS GOING LESS THAN 10MPH. AIR BAGS DID NOT DEPLOY ANYWHERE ON MY VEHICLE AND MY CAR IS TOTALED. BRAND NEW ENGINE PUT IN APPROX 1000MILES AGO AND WONDERING IF SENSORS GOT THROWN OFF? TOW DRIVER, POLICE AND TOW LOT COULDN'T BELIEVE NO AIRBAG DEPLOYMENT AS I WAS SHOCKED AS WELL.*DT

MY SON WAS INVOLVED IN A SERIOUS ACCIDENT. HE HIT A STONE WALL APPROXIMATELY FIVE FOOT TALL AT 30-40MPH. THE ONLY AIR BAG THAT WENT OFF WAS THE STEERING WHEEL. HIS VEHICLE HIT THE WALL IN THE SAME APPROXIMATE SPOT THAT THE INSURANCE INSTITUTE FOR HIGHWAY SAFETY TEST (CENT1622) HIT THE TEST WALL. IN THEIR TEST THE SIDE AIR BAG CURTAINS WENT OFF. IN MY SONS ACCIDENT PER THE VIDEOS, RELATED SPEED AND LOCATION OF IMPACT. THE AIR BAG CURTAINS SHOULD HAVE GONE OFF WHICH WOULD HAVE SAVED HIM FROM A LIFETIME DISABILITY. BECAUSE OF THE LIMITED SPACE I CAN NOT LOAD MORE PICTURES OR VIDEOS OF THE TEST VEHICLES. THIS IS ONE LINK TO A TEST CRASH: HTTPS://WWW.YOUTUBE.COM/WATCH?V=NZ_RHEJN3US

THE SUV WAS STRUCK FROM THE REAR AT HIGHWAY SPEED (65 MPH) BY A TOW TRUCK AND FORCED HEAD ON INTO THE GUARD RAIL. THE CAR IS A TOTAL LOSS WITH DAMAGE TO THE FRONT, REAR AND ALL CORNERS. THE AIRBAGS DID NOT DEPLOY. THE DRIVER WAS TREATED AND RELEASED FOR NON-LIFE THREATENING INJURIES AND CONTINUES TO BE TREATED FOR THE SAME INJURIES