NHTSA owner reports · September 18, 2026 snapshot.
Fuel/propulsion System complaints
137 reportsClear category filterMileage unknown · Feb 28, 2018
Fuel/propulsion System
TL* THE CONTACT OWNS A 2012 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. DIEHL FORD LINCOLN (1820 JAMES ST, BELL…
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TL* THE CONTACT OWNS A 2012 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. DIEHL FORD LINCOLN (1820 JAMES ST, BELLINGHAM, WA) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA ODI #11075368
69,000 miles · Feb 27, 2018
Fuel/propulsion System
EXTREMELY DANGEROUS!! THIS VEHICLE WILL, WITHOUT WARNING, LOSE POWER. THE ENGINE DOES NOT SHUTDOWN, BUT IT LOSES POWER AS MINIMAL FUEL IS GETTING TO ENGINE. STEERING NOT LOST, ELECTRICAL SYSTEMS SEEM OK, BUT NO RESPONSE WHEN STEPPING ON ACCELERATOR. THIS HAS HAPPENED NUMEROUS, RANDOM TIMES WITHOUT WARNING OR REGARD TO ANY CO…
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EXTREMELY DANGEROUS!! THIS VEHICLE WILL, WITHOUT WARNING, LOSE POWER. THE ENGINE DOES NOT SHUTDOWN, BUT IT LOSES POWER AS MINIMAL FUEL IS GETTING TO ENGINE. STEERING NOT LOST, ELECTRICAL SYSTEMS SEEM OK, BUT NO RESPONSE WHEN STEPPING ON ACCELERATOR. THIS HAS HAPPENED NUMEROUS, RANDOM TIMES WITHOUT WARNING OR REGARD TO ANY CONDITIONS I CAN DETERMINE (WEATHER, SPEED, AMOUNT OF FUEL IN THE TANK, TRAFFIC CONDITIONS). THIS ISSUE HAS HAPPENED AT HIGHWAY SPEEDS WHERE YOU SOMEHOW HAVE TO STEER CAR OUT OF THE WAY OF TRAFFIC GOING 60+ MPH! THIS COULD CAUSE A HUGE ACCIDENT AND EVEN LEAD TO SOME DEATHS - IT IS VERY UNNERVING! THE ISSUE ALSO HAPPENS AT OTHER TIMES, NON-HIGHWAY DRIVING, SOMETIMES WHEN STOPPED AT A TRAFFIC SIGNAL, EVEN JUST PULLING OUT OF THE DRIVEWAY! IT IS RANDOM AND WITHOUT WARNING. IT IS EXTREMELY DANGEROUS TO THE OCCUPANTS OF THIS VEHICLE AND ANY VEHICLE THAT MAY WRECK INTO IT DUE TO THIS ISSUE. WHEN IT DOES HAPPEN, THE WRENCH LIGHT ILLUMINATES, BUT THERE IS NO RESPONSE FROM THE ACCELERATOR. THUS FAR, IF THE VEHICLE IS PUT IN PARK, TURNED OFF, THEN RESTARTED, IT USUALLY RESTARTS - UNTIL THE NEXT RANDOM TIME IT OCCURS. IT SEEMS TO BE RELATED TO THE THROTTLE BODY OR SOMETHING IN THAT PATH. THERE IS SPACE FOR ONLY ONE OCCURRENCE OF THIS, BUT THIS ISSUE HAS OCCURRED AT LEAST 20 TIMES IN THE LAST 4 WEEKS. MECHANIC CANNOT FIND ANY CODES IN THE ARCHIVE, SO THEY CAN'T FIX IT. ONE OTHER THING, THE VEHICLE WILL SOMETIMES UNEXPECTEDLY SURGE WHEN ACCELERATING.
NHTSA ODI #11075309
Mileage unknown · Feb 27, 2018
Fuel/propulsion System
TL* THE CONTACT OWNS A 2012 FORD ESCAPE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN DECEMBER OF 2017. THE CONTACT SPOKE WITH AN UNKNOWN DEALER AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE AND…
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TL* THE CONTACT OWNS A 2012 FORD ESCAPE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN DECEMBER OF 2017. THE CONTACT SPOKE WITH AN UNKNOWN DEALER AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE AND WAS ON BACKORDER. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA ODI #11075175
Mileage unknown · Feb 22, 2018
Fuel/propulsion System
TL* THE CONTACT OWNS A 2012 FORD ESCAPE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (FORD STORE IN MO…
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TL* THE CONTACT OWNS A 2012 FORD ESCAPE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (FORD STORE IN MORGAN HILL, CALIFORNIA) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA ODI #11074353
Mileage unknown · Feb 21, 2018
Fuel/propulsion System
RECALL 16V-777. FORD HAS NO PART AVAILABLE AND NO TIME LINER WHEN THE PART WILL BE AVAILABLE
NHTSA ODI #11074151
Mileage unknown · Feb 15, 2018
Fuel/propulsion System
I RECEIVED A LETTER FROM FORD MOTOR COMPANY WITH MY VIN #, MAKE AND MODEL OF VEHICLE THAT MAY DEVELOP A CRACK IN THE FUEL SUPPLY TANK. I CALL THE NEAREST FORD DEALER TODAY AND THE RECEPTIONIST SAID THEY DON'T HAVE THE PART AND I WOULD HAVE TO WAIT UNTIL I GET A POST CARD FROM FORD MOTOR COMPANY. THIS ISN'T THE FIRST TIME, NOW …
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I RECEIVED A LETTER FROM FORD MOTOR COMPANY WITH MY VIN #, MAKE AND MODEL OF VEHICLE THAT MAY DEVELOP A CRACK IN THE FUEL SUPPLY TANK. I CALL THE NEAREST FORD DEALER TODAY AND THE RECEPTIONIST SAID THEY DON'T HAVE THE PART AND I WOULD HAVE TO WAIT UNTIL I GET A POST CARD FROM FORD MOTOR COMPANY. THIS ISN'T THE FIRST TIME, NOW I'M WRITING A COMPLAINT. I WOULD LIKE TO HAVE THIS CHECKED OUT OR REPLACED ASAP. GOD FORBID ANYTHING SHOULD HAPPEN. MAKE THIS RIGHT!
NHTSA ODI #11073059
Mileage unknown · Feb 7, 2018
Fuel/propulsion System
TL* THE CONTACT OWNS A 2012 FORD ESCAPE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER (OLATHE FORD LINCOLN, 1845 E SANTA FE ST, OLATHE, KS 66062) STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR AND THE PARTS WOULD NOT BE AVAILAB…
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TL* THE CONTACT OWNS A 2012 FORD ESCAPE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER (OLATHE FORD LINCOLN, 1845 E SANTA FE ST, OLATHE, KS 66062) STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR AND THE PARTS WOULD NOT BE AVAILABLE UNTIL THE END OF MARCH 2018. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA ODI #11071589
Mileage unknown · Jan 31, 2018
Fuel/propulsion System
TL* THE CONTACT OWNS A 2012 FORD ESCAPE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (SAN GALLAWAY FORD…
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TL* THE CONTACT OWNS A 2012 FORD ESCAPE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (SAN GALLAWAY FORD IN FORT MYERS, FLORIDA) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA ODI #11066105
Mileage unknown · Jan 30, 2018
Fuel/propulsion System
TL* THE CONTACT OWNS A 2012 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (KENNY ROSS FORD, 3200 LIBRA…
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TL* THE CONTACT OWNS A 2012 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (KENNY ROSS FORD, 3200 LIBRARY ROAD, PITTSBURGH, PA 15234, (412) 923-4899) INFORMED THE CONTACT THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA ODI #11065810
68,000 miles · Nov 13, 2017
Electrical SystemEngineFuel/propulsion System
ON TWO SEPARATE OCCASIONS, MY 2012 FORD ESCAPE HAS COMPLETELY SHUT OFF ON ME WHILE DRIVING AT ABOUT 40 MPH. I HAD TO COAST TO THE SIDE OF THE ROAD, ONE TIME ON A SIDE ROAD AND THE OTHER ON A HIGHWAY WHILE TRYING TO ACCELERATE, AND THEN TURN THE CAR OFF AND BACK ON AGAIN. BOTH TIMES THAT SEEMED TO CORRECT THE PROBLEM. THIS IS …
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ON TWO SEPARATE OCCASIONS, MY 2012 FORD ESCAPE HAS COMPLETELY SHUT OFF ON ME WHILE DRIVING AT ABOUT 40 MPH. I HAD TO COAST TO THE SIDE OF THE ROAD, ONE TIME ON A SIDE ROAD AND THE OTHER ON A HIGHWAY WHILE TRYING TO ACCELERATE, AND THEN TURN THE CAR OFF AND BACK ON AGAIN. BOTH TIMES THAT SEEMED TO CORRECT THE PROBLEM. THIS IS AN EXTREMELY DANGEROUS DEFECT THAT SEEMS TO HAVE BEEN REPORTED BY MANY OTHER 2012 ESCAPE OWNERS ON FORUMS/BLOGS.
NHTSA ODI #11045858
NHTSA investigations
2PE13003 · Electronic Throttle Body Malfunction
Opened Feb 21, 2013 · Closed Feb 28, 2014
Status: closed (inferred from source dates) · Engine
On February 21, 2013, the Office of Defects Investigations (ODI) opened Preliminary Evaluation PE13-003 to investigate allegations of electronic throttle body (ETB) failures resulting in sudden reduction of engine power in model year (MY) 2009-2013 Ford Escape, Fusion, Mariner and Milan vehicles. During this investigation, Ford identified a condition in subject vehicles equipped with 2.5L and 3.0L engines that may result in a sudden reduction of engine power.According to Ford, the ETB internal motor contacts may develop a high resistance material buildup condition on the commutator, resulting in intermittent electrical connectivity and reduced engine power. When this condition occurs, the Malfunction Indicator Lamp (MIL) or Wrench light will illuminate and the vehicle may enter a limited limp home mode.Ford?s trade name for the feature is Failure Mode Effects Management (FMEM) mode.In this mode, engine power and vehicle speed are reduced, while full function of the power steering, power braking, lighting, and climate control systems are maintained.ODI?s complaint analysis indicate that the predominant failure mode involved reduced motive power associated with the limited limp home mode with engine speeds limited to approximately 900 RPM. Analysis of warranty claims provided by Ford identified 59,807 claims related to ETB replacements and approximately 50 percent of claims are associated with diagnostic trouble codes (DTC) P2111, Throttle Body Stuck Open, and P2112, Throttle Body Stuck Closed.Ford described several factors where the ETB motor may fail resulting in DTCs P2111 or P2112 but the failure is not an existing stuck open or closed ETB valve position.According to Ford, the ETB control strategy provides the driver with three FMEM modes that allow varying degrees of vehicle mobility depending on the severity of the fault detected.DTCs associated with stuck open or closed throttle valves are designated the highest failure severity resulting in engine speeds limited to high idle corresponding to the limited limp home mode.Vehicles are not likely to unexpectedly stall as a result of this condition, but drivers may characterize the reduced functionality as a stall, even though their vehicle may still has motive capability.Other FMEM limp modes may result in reduced engine performance but will maintain vehicle speed above 20mph. During this investigation, Ford and its suppliers, Delphi and Igarashi, updated the powertrain control module (PCM) software to include a throttle body motor cleaning cycle during key-on and modified the ETB internal motor components design, surface finish and material composition to improve durability. Additionally, Ford developed a remedy procedure and issued a special Customer Satisfaction Program (CSP) 13N03 extending the ETB warranty coverage and instructing dealers to update the powertrain calibration to improve vehicle performance in the event that intermittent electrical connectivity of the throttle body motor contacts occurs. The program extends the coverage for up to 10 years of service or 150,000 miles from the warranty start date of the vehicle, all vehicles are eligible for the program through January 31, 2015 regardless of mileage.Owners of the affected vehicles will be contacted by mail to take their vehicle to a Ford dealer who will reprogram the PCM to the latest calibration. The bulletin was sent to dealers on January 17, 2014 and the owner letter mailing began on January 27, 2014. See the investigative file for copies of Ford's bulletin and owner letter. This preliminary evaluation is closed. The closing of this investigation does not constitute a finding that
DP12006 · Electronic Throttle Body Malfunction
Opened Oct 2, 2012 · Closed Feb 21, 2013
Status: closed (inferred from source dates) · Engine
In a letter dated August 30, 2012, The North Carolina Consumers Council (NCCC) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged electronic throttle body failures resulting in engine stall or surge while driving in model year (MY) 2005 through 2012 Ford Escape vehicles. On October 2, 2012 the Office of Defects Investigation (ODI) opened a Defect Petition DP12-006 to evaluate whether to grant or deny the petition. The petition is hereby granted on certain model years. The NCCC letter cites two complaints of stall while driving in MY 2009 Ford Escape vehicles that were diagnosed as failed throttle bodies with diagnostic trouble codes (DTC) P2111, Throttle Body Stuck Open, and P2112, Throttle Body Stuck Closed. The petitioner indicates that the owners of both vehicles reported experiencing repeated incidents of stalling and engine surging. According to Ford, Escape non-hybrid vehicles are equipped with Electronic Throttle Body (ETB) assemblies beginning with MY 2009. Vehicles manufactured between June 22, 2009 and October 15, 2009 may contain contaminated printed circuit boards (PCB) with plating variations. Plating variations could lead to a lack of continuity in the throttle position sensor circuit where P2111 and/or other DTCs would be generated and stored. Ford and its electronic throttle body supplier, Delphi, modified the PCB manufacturing process and issued a technical service bulletin (TSB) 09-23-5. Vehicles produced after October 15, 2009 incorporated ETBs manufactured with a PCB process that resolved this condition. ODI's analysis identified a total of 123 unique reports indicating allegations of reduced motive power or vehicle stall. Depending on the condition of throttle control system malfunction, a driver may experience varying levels of reduced engine performance associated with three limp home modes. In two limp modes, reduced engine performance may maintain vehicle speeds above 20mph while the third is a limited limp home mode with engine speeds limited to approximately 900 RPM. Allegations of stall appear to be related to the limited limp home mode. Vehicles are not likely to unexpectedly stall as a result of this condition, but drivers may characterize the reduced functionality as a stall, even though their vehicle may still has motive capability. Allegations of vehicle surge appear to be related to limp home mode operation. Complaints alleging surge are most likely related to engine RPM fluctuations at low vehicle speeds or idle as the control system engages to prevent engine stall. In limited limp mode, rough-idle conditions may exist while the control system attempts to modulate engine RPMs once the vehicle reaches a reduced speed to maintain approximately 900 RPM. Separately, ODI received 59 complaints alleging incidents of engine stall while driving in model year (MY) 2010-2011 Ford Fusion vehicles. Approximately 60 percent (36) of the incidents occurred at speeds of 40 miles per hour or more. Eighty percent of complaints (47) were received beginning March 2012 and 14 complaints reported that the throttle body was replaced or DTCs associated with limp home modes. Additionally, Ford issued TSB 10-21-6 addressing DTCs associated with idle speed drops and limited limp home mode. The petition is granted on certain model years.Preliminary Evaluation PE13-003 has been opened to assess the scope, frequency and potential safety consequences associated with the alleged defect.See full copy of the closing resume for this defect petition for list of the VOQs associated with the defect petition analysis.