Steering. Review the 409 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Power Train. Review the 268 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Fuel/propulsion System. Review the 253 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

38 crash reports7 fire reports29 injury reports

Steering complaints

409 reports

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112,000 miles · Mar 16, 2019

Steering

POWER STEERING FAILURE. (THERE IS A RECALL FOR THIS VEHICLE, HOWEVER FORD IS NOT HONORING MY SPECIFIC VEHICLE, YET THE SAME FAILURE IS OCCURING WITH MY VEHICLE.

NHTSA ODI #11187208

95,000 miles · Mar 12, 2019

Steering

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FAILED POWER STEERING. THE ELECTRONIC POWER STEERING SYSTEM ON MY ESCAPE HAS STOPPED FUNCTIONING. I HAD JUST LEFT A PARKING LOT WHEN THE STEERING WHEEL ON THE CAR GOT VERY HARD TO TURN. IT WAS ACTING LIKE THE POWER STEERING PUMP HAD FAILED. SO, FEELING COMFORTABLE ENOUGH THAT I KNEW WHAT WAS WRONG, I DROVE HOME TO GET OUR OTHER VEHICLE. NOW AFTER DOING SOME RESEARCH, I FOUND OUT THAT THIS VEHICLE DOES NOT HAVE A TRADITIONAL POWER STEERING PUMP, BUT RATHER AN ELECTRONIC SYSTEM. I AM SHOCKED THAT I MADE IT HOME NOW THAT I KNOW THAT THE SYSTEM WAS FIGHTING MY ATTEMPTS TO TURN, NOT JUST SIMPLY NOT SUPPLYING POWER ASSISTANCE. I UNDERSTAND THAT OTHER VINS OF MY VEHICLE HAD BEEN RECALLED DUE TO ISSUES WITH THIS SYSTEM, BUT MINE IS NOT COVERED. IT SEEMS TO ME THAT THIS RECALL SHOULD BE EXTENDED TO OTHER VINS OF ESCAPE. I NO LONGER FEEL SAFE DRIVING THIS VEHICLE KNOWING THAT THIS. PRIOR TO THIS TOTAL FAILURE, WE HAD EXPERIENCED THE STEERING WHEEL VIBRATING AND MOTOR RPM REDUCTION. THIS LET ME TO THINK THAT IT WAS A TRADITIONAL POWER STEERING PUMP. I DID NOT TAKE ACTION BECAUSE NO WARNING CODES OR CHECK ENGINE LIGHTS WERE DISPLAYED AND I WAS NOT HEARING THE TELL TALE WHINE OF A FAILING POWER STEERING PUMP.

NHTSA ODI #11186080

114,000 miles · Feb 27, 2019

Steering

STEERING GOES IN AND OUT MAKING I DIFFICULT TO STEER

NHTSA ODI #11182800

156,000 miles · Feb 26, 2019

Steering

I DROVE FOR APPROX. 1 HR AND THEN STOPPED AT A GROCERY STORE, TURNING OFF MY VEHICLE. AFTER ABOUT 10 MINUTES, I WENT TO LEAVE AND STARTED MY VEHICLE AND LOST ALL POWER STEERING. THE VEHICLE REMAINED IN THIS STATE, FOR APPROX. 1 HR WHILE DRIVING HOME.

NHTSA ODI #11182609

80,000 miles · Feb 26, 2019

Steering

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TWICE WHILE DRIVING THE POWER STEERING HAS GONE OUT, THE LAST ONE ON 2/19/19 WHILE MY NEW DRIVING SON WAS ON THE WAY TO COLLEGE. I TOOK IT TO FORD 2/22/19 AND WAS TOLD IT WOULD BE $150 JUST TO DIAGNOSE AND MY CAR WAS NOT COVERED VIA VIN FOR THE CURRENT RECALL. I THEN TOOK THE VEHICLE TO NTB AND THEY DIAGNOSED ERROR CODE B2278 WHICH IS EXACTLY WHAT THE RECALL IS FOR. NTB REFERRED ME BACK TO FORD SINCE THEY SHOULD COVER THIS AND GAVE ME A LETTER SAYING SO. FORD STILL REFUSES TO COVER MY VEHICLE EVEN AFTER NUMEROUS PHONE CALLS. I JUST FINISHED MAKING AN APPOINTMENT WITH MY FORD SERVICE CENTER WHO ARE GOING TO CHARGE $600 TO REPLACE THE TORQUE SENSOR. THEY ARE ASKING FOR 1.5 DAYS TO REPAIR.

NHTSA ODI #11182582

47,000 miles · Feb 13, 2019

Steering

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TL* THE CONTACT OWNS A 2011 FORD ESCAPE. WHILE DRIVING 60 MPH, THE STEERING WHEEL SEIZED AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE CONTACT DROVE TO HIS DESTINATION AND POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO FORD OF ORANGE (LOCATED AT 1350 W KATELLA AVE, ORANGE, CA 92867, (888) 721-6635) WHERE IT WAS DIAGNOSED, BUT A FAILURE CODE COULD NOT BE LOCATED. THE DEALER RECOMMENDED REPLACING THE ENTIRE STEERING COLUMN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 47,000.

NHTSA ODI #11179949

57,000 miles · Feb 11, 2019

Steering

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. WHEN MAKING TURNS, THE STEERING FAILED AND THE CONTACT WOULD LOSE CONTROL OF THE VEHICLE TEMPORARILY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 57,000.

NHTSA ODI #11176187

190,000 miles · Jan 30, 2019

Steering

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STOPPED AT A STOPPED SIGNED PULLED OUT SLOWLY TO THE RIGHT AND THE STEERING COMPLETELY LOCKED UP THEN CORRECTED A FEW SECONDS LATER. A WEEK LATER AT A STOP SIGN SLOWLY PULLED OUT TO THE RIGHT AND THE STEERING LOCKED UP AND I DRIFTED INTO ON COMING TRAFFIC WITH NO CONTROL AND HIT A CURB THEN STARTING STEERING CORRECTLY. I AM SO THANKFUL NO ONE WAS HURT OR WORSE. THE TRUCK WAS TAKEN THE SAME DAY TO THE LOCAL DEALERSHIP WHERE I PURCHASED IT AND HAVE IT SERVICED. I WAS TOLD THEY RECEIVED CODE B227B WHICH WHEN I RESEARCH FALLS UNDER THE FOLLOWING/ RECALL NUMBER 14V284000 RECALL DATE 05/29/2014 COMPONENT STEERING:ELECTRIC POWER ASSIST SYSTEM SUMMARY FORD MOTOR COMPANY (FORD) IS RECALLING CERTAIN MODEL YEAR 2008-2011 FORD ESCAPE AND MERCURY MARINER VEHICLES MANUFACTURED AUGUST 18, 2006, THROUGH SEPTEMBER 11, 2010. THE AFFECTED VEHICLES HAVE A STEERING TORQUE SENSOR THAT MAY NOT BE ABLE TO PROPERLY DETECT DRIVER STEERING INPUT. AS A RESULT, THE SYSTEM COULD REMOVE THE ELECTRIC POWER STEERING (EPS) ASSIST. CONSEQUENCE IF POWER STEERING ASSIST IS LOST, GREATER DRIVER EFFORT WOULD BE REQUIRED TO STEER THE VEHICLE AT LOW SPEEDS, INCREASING THE RISK OF A CRASH I WAS TOLD MY VIN # IS NOT INCLUDED IN THIS RECALL.

NHTSA ODI #11173014

140,000 miles · Jan 28, 2019

Steering

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TL* THE CONTACT OWNS A 2011 FORD ESCAPE. WHILE DRIVING 25 MPH, THE STEERING WHEEL SEIZED AND THE POWER ASSIST FAILURE WARNING INDICATOR ILLUMINATED. THE CONTACT MANAGED TO MANEUVER THE STEERING WHEEL AND DRIVE HOME SAFELY. THE DEALER (LYNCH FORD CHEVROLET INC, 410 US-30, MT VERNON, IA 52314, (319)-895-8500) WAS CONTACTED AND CONFIRMED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000.

NHTSA ODI #11172574

122,000 miles · Jan 25, 2019

Steering

POWER STEERING SENSOR DEFECTIVE. POWER STEERING FAILED AFTER MAKING A TURN 3 TIMES.

NHTSA ODI #11172138

Official recalls

16V777000 · Fuel System, Gasoline:delivery:fuel Pump

Oct 26, 2016

Ford Motor Company (Ford) is recalling certain model year 2010-2012 Ford Escape vehicles manufactured February 26, 2009, to April 29, 2012, and 2010-2011 Mercury Mariner vehicles manufactured February 25, 2009, to December 12, 2010. On vehicles with a 3.0L engine, the Fuel Delivery Module (FDM) may crack, causing a fuel leak.

Consequence & remedy

Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.

Remedy: Ford will notify owners, and dealers will replace the FDM flange with one that has a redesigned fuel supply port, free of charge. Remedy parts are currently unavailable. Interim notices were mailed to owners on December 13, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S41.

14V284000 · Steering:electric Power Assist System

May 29, 2014

Ford Motor Company (Ford) is recalling certain model year 2008-2011 Ford Escape and Mercury Mariner vehicles manufactured August 18, 2006, through September 11, 2010. The affected vehicles have a steering torque sensor that may not be able to properly detect driver steering input. As a result, the system could remove the Electric Power Steering (EPS) assist.

Consequence & remedy

Consequence: If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.

Remedy: Ford will notify owners, and dealers will update the software for the power steering control module (PSCM) and the instrument cluster module, free of charge. If a vehicle shows a history of a loss of the torque sensor signal or fault codes relating to the PSCM when the vehicle is brought in for the recall remedy, the affected components will be replaced, free of charge. The recall began on July 18, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S05.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

DP15001 · Loss Of Power Steering While Driving

Opened Apr 1, 2015 · Closed Jun 14, 2018

Status: closed (inferred from source dates) · Steering:electric Power Assist System

On May 27, 2014, amended June 2, 2014, Ford Motor Company (Ford) submitted a Defect Information Report (DIR) to NHTSA describing a safety defect that may result in a sudden loss of power steering assist while driving in approximately 746,067 model year (MY) 2008 through 2011 Ford Escape vehicles equipped with electric power assisted steering (NHTSA 14V-284, Ford 14S05). Ford's DIR described the defect condition as a poor signal to noise ratio [SNR] in the torque sensor within the Electric Power Assisted Steering (EPAS) system [which] does not allow the PSCM to determine the driver's steering input. When the system detects this fault condition, it transitions the EPAS system to the fail-safe/manual steering mode.Ford's DIR indicates that loss of power steering assist while driving would require higher steering effort at lower vehicle speeds, which may result in an increased risk of a crash.Ford's remedy instructs dealers to check the Power Steering Control Module (PSCM) for Diagnostic Trouble Codes (DTCs) to determine the proper repair procedure. If no DTCs are present, dealers are to update the PSCM and instrument cluster module software. The updated PSCM software changes the torque sensor fault strategy so that the SNR condition does not result in a loss of power steering assist while driving.In addition, audible and visual warnings are provided for torque sensor faults.If DTCs indicating faults in the torque sensor, PSCM or Power Steering Motor (motor) are present in the initial recall inspection, the dealer performs the following repairs: 1) replaces the torque sensor for torque sensor faults (DTC B2278); or 2) replaces the steering column for faults related to the PSCM (DTC B1342) or motor (DTC B2277).Continued in attachment pages

PE13003 · Electronic Throttle Body Malfunction

Opened Feb 21, 2013 · Closed Feb 28, 2014

Status: closed (inferred from source dates) · Engine

On February 21, 2013, the Office of Defects Investigations (ODI) opened Preliminary Evaluation PE13-003 to investigate allegations of electronic throttle body (ETB) failures resulting in sudden reduction of engine power in model year (MY) 2009-2013 Ford Escape, Fusion, Mariner and Milan vehicles. During this investigation, Ford identified a condition in subject vehicles equipped with 2.5L and 3.0L engines that may result in a sudden reduction of engine power.According to Ford, the ETB internal motor contacts may develop a high resistance material buildup condition on the commutator, resulting in intermittent electrical connectivity and reduced engine power. When this condition occurs, the Malfunction Indicator Lamp (MIL) or Wrench light will illuminate and the vehicle may enter a limited limp home mode.Ford?s trade name for the feature is Failure Mode Effects Management (FMEM) mode.In this mode, engine power and vehicle speed are reduced, while full function of the power steering, power braking, lighting, and climate control systems are maintained.ODI?s complaint analysis indicate that the predominant failure mode involved reduced motive power associated with the limited limp home mode with engine speeds limited to approximately 900 RPM. Analysis of warranty claims provided by Ford identified 59,807 claims related to ETB replacements and approximately 50 percent of claims are associated with diagnostic trouble codes (DTC) P2111, Throttle Body Stuck Open, and P2112, Throttle Body Stuck Closed.Ford described several factors where the ETB motor may fail resulting in DTCs P2111 or P2112 but the failure is not an existing stuck open or closed ETB valve position.According to Ford, the ETB control strategy provides the driver with three FMEM modes that allow varying degrees of vehicle mobility depending on the severity of the fault detected.DTCs associated with stuck open or closed throttle valves are designated the highest failure severity resulting in engine speeds limited to high idle corresponding to the limited limp home mode.Vehicles are not likely to unexpectedly stall as a result of this condition, but drivers may characterize the reduced functionality as a stall, even though their vehicle may still has motive capability.Other FMEM limp modes may result in reduced engine performance but will maintain vehicle speed above 20mph. During this investigation, Ford and its suppliers, Delphi and Igarashi, updated the powertrain control module (PCM) software to include a throttle body motor cleaning cycle during key-on and modified the ETB internal motor components design, surface finish and material composition to improve durability. Additionally, Ford developed a remedy procedure and issued a special Customer Satisfaction Program (CSP) 13N03 extending the ETB warranty coverage and instructing dealers to update the powertrain calibration to improve vehicle performance in the event that intermittent electrical connectivity of the throttle body motor contacts occurs. The program extends the coverage for up to 10 years of service or 150,000 miles from the warranty start date of the vehicle, all vehicles are eligible for the program through January 31, 2015 regardless of mileage.Owners of the affected vehicles will be contacted by mail to take their vehicle to a Ford dealer who will reprogram the PCM to the latest calibration. The bulletin was sent to dealers on January 17, 2014 and the owner letter mailing began on January 27, 2014. See the investigative file for copies of Ford's bulletin and owner letter. This preliminary evaluation is closed. The closing of this investigation does not constitute a finding that

DP12006 · Electronic Throttle Body Malfunction

Opened Oct 2, 2012 · Closed Feb 21, 2013

Status: closed (inferred from source dates) · Engine

In a letter dated August 30, 2012, The North Carolina Consumers Council (NCCC) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged electronic throttle body failures resulting in engine stall or surge while driving in model year (MY) 2005 through 2012 Ford Escape vehicles. On October 2, 2012 the Office of Defects Investigation (ODI) opened a Defect Petition DP12-006 to evaluate whether to grant or deny the petition. The petition is hereby granted on certain model years. The NCCC letter cites two complaints of stall while driving in MY 2009 Ford Escape vehicles that were diagnosed as failed throttle bodies with diagnostic trouble codes (DTC) P2111, Throttle Body Stuck Open, and P2112, Throttle Body Stuck Closed. The petitioner indicates that the owners of both vehicles reported experiencing repeated incidents of stalling and engine surging. According to Ford, Escape non-hybrid vehicles are equipped with Electronic Throttle Body (ETB) assemblies beginning with MY 2009. Vehicles manufactured between June 22, 2009 and October 15, 2009 may contain contaminated printed circuit boards (PCB) with plating variations. Plating variations could lead to a lack of continuity in the throttle position sensor circuit where P2111 and/or other DTCs would be generated and stored. Ford and its electronic throttle body supplier, Delphi, modified the PCB manufacturing process and issued a technical service bulletin (TSB) 09-23-5. Vehicles produced after October 15, 2009 incorporated ETBs manufactured with a PCB process that resolved this condition. ODI's analysis identified a total of 123 unique reports indicating allegations of reduced motive power or vehicle stall. Depending on the condition of throttle control system malfunction, a driver may experience varying levels of reduced engine performance associated with three limp home modes. In two limp modes, reduced engine performance may maintain vehicle speeds above 20mph while the third is a limited limp home mode with engine speeds limited to approximately 900 RPM. Allegations of stall appear to be related to the limited limp home mode. Vehicles are not likely to unexpectedly stall as a result of this condition, but drivers may characterize the reduced functionality as a stall, even though their vehicle may still has motive capability. Allegations of vehicle surge appear to be related to limp home mode operation. Complaints alleging surge are most likely related to engine RPM fluctuations at low vehicle speeds or idle as the control system engages to prevent engine stall. In limited limp mode, rough-idle conditions may exist while the control system attempts to modulate engine RPMs once the vehicle reaches a reduced speed to maintain approximately 900 RPM. Separately, ODI received 59 complaints alleging incidents of engine stall while driving in model year (MY) 2010-2011 Ford Fusion vehicles. Approximately 60 percent (36) of the incidents occurred at speeds of 40 miles per hour or more. Eighty percent of complaints (47) were received beginning March 2012 and 14 complaints reported that the throttle body was replaced or DTCs associated with limp home modes. Additionally, Ford issued TSB 10-21-6 addressing DTCs associated with idle speed drops and limited limp home mode. The petition is granted on certain model years.Preliminary Evaluation PE13-003 has been opened to assess the scope, frequency and potential safety consequences associated with the alleged defect.See full copy of the closing resume for this defect petition for list of the VOQs associated with the defect petition analysis.

PE11016 · Rear Liftgate Window Glass Breakage

Opened Apr 27, 2011 · Closed Aug 18, 2011

Status: closed (inferred from source dates) · Structure:body:hatchback/liftgate; Structure:body:hatchback/liftgate:hinge And Attachments; Structure:body:hatchback/liftgate:support Device/strut; Visibility; Visibility:glass, Side/rear

In its response to the agency, Ford acknowledged a higher than normal level of glass breakage incidents in the model year (MY) 2010 to early-build MY 2011 subject vehicles.The incidentsoccurred when the liftgate glass was being opened, or more typically while being closed, but in both cases while the vehicle was stationery, i.e., not moving on the roadway.Additionally failures often occurred during early morning hours when ambient and/or liftgate glass temperatures may have been lower.Ford advised that it investigated the failures but failed to identify an anomaly in the glass manufacturing process (which is often a factor in glass breakage trends ODI investigates) that could explain the reports.It did however identify a potential thermal expansion/compression condition in the mounting of the rear wiper motor to the liftgate glass.Starting at MY 2008 vehicle production the motor was attached to the glass using an adhesive.Ford revised that design to a nut and bolt type attachment in October 2010, during MY 2011 vehicle production.ODI's review of Ford data indicates that vehicles built after this change exhibit lower glass breakage rates.Among the 296 consumer complaints on the subject vehicles, ODI identified 15 injury incidents resulting in a total of 18 alleged injuries.All the injuries were minor in nature and consisted mainly of superficial skin cuts or minor lacerations, with two of the injury incidents occurring when vehicle owners were cleaning up broken glass.Additionally both the injury rate and report rate (including warranty claims) are low in comparison to similar investigations resulting in safety recalls (see PE04-045, MY 2002 Ford explorer liftgate glass failure, which resulted in NHTSA safety recall 04V442). In November 2010 Ford issued Technical Service Bulletin (TSB) 10-22-10 to address reports of liftgate glass breakage on all MY 2010 vehicles, and MY 2011 vehicles built through 10/15/2010, the date the above design revision was implemented.The TSB enables owners of affected vehicles to have a broken liftgate glass replaced under normal vehicle warranty, which would not otherwise be a warrantable failure, with the revised design liftgate glass.A safety-related defect has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor this issue and reserves the right to take further action if warranted by the circumstances.

Additional source detail variants (5)

Structure:body:hatchback/liftgate

Structure:body:hatchback/liftgate:hinge And Attachments

Structure:body:hatchback/liftgate:support Device/strut

Visibility

Visibility:glass, Side/rear

Go deeper into Ford Escape problems

Ford Escape transmission problems →Ford Escape electrical problems →