NHTSA owner reports · September 18, 2026 snapshot.
Service Brakes complaints
13 reportsClear category filter180,000 miles · Oct 11, 2018
Service Brakes
THE CHECK BRAKE SYSTEM LIGHT COMES ON, RED BRAKE WARNING LIGHT, AUDIBLE ALARM AND BRAKE PEDAL TO THE FLOOR. THE HEV STOPS WORKING AND THE GAS MOTOR DOESN'T SHUTOFF. THIS HAS HAPPEN A NUMBER OF TIMES FORD DEALER "NO CODES FOUND, UNABLE TO DUPLICATE". HAVE HAD A COMPLETE BRAKE JOB DONE, WITH UPGRADED PARTS AS RECOMMENDED. PROBLEM …
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THE CHECK BRAKE SYSTEM LIGHT COMES ON, RED BRAKE WARNING LIGHT, AUDIBLE ALARM AND BRAKE PEDAL TO THE FLOOR. THE HEV STOPS WORKING AND THE GAS MOTOR DOESN'T SHUTOFF. THIS HAS HAPPEN A NUMBER OF TIMES FORD DEALER "NO CODES FOUND, UNABLE TO DUPLICATE". HAVE HAD A COMPLETE BRAKE JOB DONE, WITH UPGRADED PARTS AS RECOMMENDED. PROBLEM STILL CONTINUES TO COME AND GO INTERMITTENTLY. TALK TO OTHER FORD ESCAPE HYBRID OWNERS AND ALL SEEM TO HAVE THE SAME PROBLEM WITH THE CHECK BRAKE SYSTEM AND THE PEDAL TO THE FLOOR WHEN BRAKES ARE APPLIED.
NHTSA ODI #11139616
110,000 miles · Aug 30, 2018
Service Brakes
WHILE DRIVING OUR CAR, IN GOOD WEATHER, (110,000 MILES ON THE VEHICLE) FLASHED ERROR MESSAGE "CHECK BRAKE SYSTEM" IT LOST ALL ASSISTED BRAKES AND WE HAD TO MASH THE BRAKES TO THE FLOOR TO BRAKE ADEQUATELY. FORTUNATELY WE WEREN'T ON A HIGHWAY OR IN ANY TRAFFIC OTHERWISE THIS WOULD HAVE ABSOLUTELY CAUSED AN ACCIDENT. FORD IS SA…
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WHILE DRIVING OUR CAR, IN GOOD WEATHER, (110,000 MILES ON THE VEHICLE) FLASHED ERROR MESSAGE "CHECK BRAKE SYSTEM" IT LOST ALL ASSISTED BRAKES AND WE HAD TO MASH THE BRAKES TO THE FLOOR TO BRAKE ADEQUATELY. FORTUNATELY WE WEREN'T ON A HIGHWAY OR IN ANY TRAFFIC OTHERWISE THIS WOULD HAVE ABSOLUTELY CAUSED AN ACCIDENT. FORD IS SAYING IT'LL COST UPWARDS OF 5K TO HAVE THE BRAKES FIXED, IT'S AN ELECTRONIC MODULE THAT THEY BELIEVE IS DEFECTIVE, THEY AREN'T SURE IF THIS WILL FULLY FIX THE ISSUE. I HAVE FOUND MANY OTHER REPORTS OF THE SAME ISSUE WITH THE FORD ESCAPE HYBRIDS. THIS SHOULD BE RECALLED AND FIXED BY FORD AS OBVIOUSLY ANY LOSS OF BRAKE FUNCTION IS UNACCEPTABLE IN MY OPINION.
NHTSA ODI #11123422
95,000 miles · Jul 25, 2017
Service Brakes
WHILE DRIVING AT 30 MPH ON A CITY STREET, THE POWER BRAKE SYSTEM FAILED. MY WIFE WAS ABLE TO EVENTUALLY STOP THE CAR BY PRESSING DOWN AS HARD AS POSSIBLE ON THE BRAKE. LUCKILY THE CAR STOPPED JUST BEFORE ENTERING THE INTERSECTION AGAINST A RED LIGHT. SHE PARKED THE CAR AND HAD IT TOWED TO THE DEALER. WE WERE INFORMED THAT TH…
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WHILE DRIVING AT 30 MPH ON A CITY STREET, THE POWER BRAKE SYSTEM FAILED. MY WIFE WAS ABLE TO EVENTUALLY STOP THE CAR BY PRESSING DOWN AS HARD AS POSSIBLE ON THE BRAKE. LUCKILY THE CAR STOPPED JUST BEFORE ENTERING THE INTERSECTION AGAINST A RED LIGHT. SHE PARKED THE CAR AND HAD IT TOWED TO THE DEALER. WE WERE INFORMED THAT THE PROBLEM WAS A FAULTY ELECTRONIC BRAKE CONTROL MODULE (EBCM.) WE WERE ALSO INFORMED THAT AN EMPLOYEE AT THE DEALER HAD THE SAME PROBLEM. BOTH FAILURES WERE WITHOUT WARNING WHILE THE VEHICLE WAS BEING OPERATED. OUR CAR HAS APPROXIMATELY 95,000 MILES ON IT. THIS IS A SERIOUS FAILURE OF AN ESSENTIAL SAFETY SYSTEM WITHIN THE VEHICLE, AND APPEARS TO NOT BE AN ISOLATED INCIDENT. I THEREFORE BELIEVE THAT FORD SHOULD BE REQUIRED TO RECALL ALL VEHICLES SUBJECT TO THIS CATASTROPHIC FAILURE AND REPAIR AND/OR REPLACE THE DEFECTIVE PARTS AT THEIR EXPENSE.
NHTSA ODI #11010638
65,200 miles · Jun 28, 2016
Service Brakes
HYDRAULIC CONTROL UNIT FAILURE AT 65000 MILES. CAR WAS IN MOTION, DRIVING DOWN THE ROAD AT NORMAL SPEEDS. ABS, TRACTION CONTROL, AND BRAKE INDICATORS ALL LIT AS WELL AS A MESSAGE TO CHECK BRAKES ALL CAME ON SIMULTANEOUSLY. APPLYING THE BRAKES CAUSED DRAMATICALLY REDUCED BRAKING ABILITY (NEARLY NONE), RENDERING THE CAR UNDRIVAB…
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HYDRAULIC CONTROL UNIT FAILURE AT 65000 MILES. CAR WAS IN MOTION, DRIVING DOWN THE ROAD AT NORMAL SPEEDS. ABS, TRACTION CONTROL, AND BRAKE INDICATORS ALL LIT AS WELL AS A MESSAGE TO CHECK BRAKES ALL CAME ON SIMULTANEOUSLY. APPLYING THE BRAKES CAUSED DRAMATICALLY REDUCED BRAKING ABILITY (NEARLY NONE), RENDERING THE CAR UNDRIVABLE. CAR HAS BEEN METICULOUSLY SERVICED AT THE DEALER SINCE PURCHASE. PURCHASED THE EXTENDED BUMPER TO BUMPER WARRANTY AND THAT ENDED LAST YEAR. REPAIR COST $2500 AT THE DEALER.
NHTSA ODI #10881335
75,000 miles · May 10, 2016
Service Brakes
WHILE IN MOTION, ON TWO SEPARATE OCCASIONS (3 WEEKS APART) MY BRAKE SYSTEM WENT OUT AND RESORTED TO THE DEFAULT EMERGENCY BRAKE FUNCTIONS WHERE I WAS ABLE TO ENGAGE MY BRAKES SLOWLY AFTER PRESSING THE PEDAL ALL THE WAY DOWN. HAD I BEEN ON A HIGHWAY OR GOING FAST, I THINK I COULD HAVE DIED. THE FIRST OCCASION, THE MECHANICS TOL…
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WHILE IN MOTION, ON TWO SEPARATE OCCASIONS (3 WEEKS APART) MY BRAKE SYSTEM WENT OUT AND RESORTED TO THE DEFAULT EMERGENCY BRAKE FUNCTIONS WHERE I WAS ABLE TO ENGAGE MY BRAKES SLOWLY AFTER PRESSING THE PEDAL ALL THE WAY DOWN. HAD I BEEN ON A HIGHWAY OR GOING FAST, I THINK I COULD HAVE DIED. THE FIRST OCCASION, THE MECHANICS TOLD ME THAT MY BRAKES WERE FINE BECAUSE THEY WENT TO DIAGNOSE MY CAR AND IT WAS ACTING NORMAL, BUT THAT THEY SAW THE COMPUTER ERROR CODES. I ALSO HAD A PICTURE OF ALL MY WARNING LIGHTS THAT CAME ON THE DASHBOARD. THE SECOND TIME, THE FORD DEALERSHIP ONCE AGAIN SAYS THAT NOTHING IS WRONG. THIS IS A SERIOUS PROBLEM THAT NEEDS TO BE ADDRESSED BECAUSE I HAVE LEARNED I AM NOT THE FIRST PERSON TO EXPERIENCE THIS IN A FORD HYBRID. THIS ISN'T A SMALL PROBLEM. THIS COULD DEFINITELY KILL SOMEBODY.
NHTSA ODI #10864261
55,000 miles · Mar 5, 2016
Service Brakes
UPON STARTING UP THE CAR, AND AFTER ACCELERATING, THE BRAKE LIGHTS AND ANTI SKID LIGHTS CAME ON AND THERE WAS A CHIME. UPON PRESSING ON THE BRAKES, THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR AND THE CAR DID NOT BRAKE. LUCKILY I WAS ON A SIDE STREET BOTH TIMES AND HAD ROOM TO COAST TO A STOP WITHOUT HITTING ANYTHING. THIS HAPP…
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UPON STARTING UP THE CAR, AND AFTER ACCELERATING, THE BRAKE LIGHTS AND ANTI SKID LIGHTS CAME ON AND THERE WAS A CHIME. UPON PRESSING ON THE BRAKES, THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR AND THE CAR DID NOT BRAKE. LUCKILY I WAS ON A SIDE STREET BOTH TIMES AND HAD ROOM TO COAST TO A STOP WITHOUT HITTING ANYTHING. THIS HAPPENED TWICE IN THE SPAN OF THREE DAYS. UPON HAVING IT TOWED TO THE FORD DEALER, THEY STATED THE ABS MODULE HAD FAILED AND THEY REPLACED IT.
NHTSA ODI #10840067
98,000 miles · Dec 17, 2015
Service Brakes
TL* THE CONTACT OWNS A 2010 FORD ESCAPE HYBRID. THE CONTACT STATED THAT THE BRAKE LIGHT ILLUMINATED AND THE BRAKE PEDAL FAILED TO RESPOND SEVERAL TIMES. THE CONTACT HAD TO APPLY FORCE TO THE BRAKE PEDAL DUE TO THE FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR SEVERAL REPAIRS AND THE CONDITION CONTINUED WITH THE …
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TL* THE CONTACT OWNS A 2010 FORD ESCAPE HYBRID. THE CONTACT STATED THAT THE BRAKE LIGHT ILLUMINATED AND THE BRAKE PEDAL FAILED TO RESPOND SEVERAL TIMES. THE CONTACT HAD TO APPLY FORCE TO THE BRAKE PEDAL DUE TO THE FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR SEVERAL REPAIRS AND THE CONDITION CONTINUED WITH THE BRAKE PEDAL FAILING TO RESPOND WHEN APPLIED. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE CONDITION WAS COMMON AND THAT THEY WERE NOT ABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 98,000.
NHTSA ODI #10810861
38,800 miles · Jul 26, 2014
Service Brakes
I WAS TURNING A CORNER WHEN THE CAR CHIMED THREE TIMES. I THOUGHT PERHAPS MY WIFE HAD FAILED TO BUCKLE HER SEAT BELT. I ASKED HER AND SHE SAID NO, SHE HAD. I LOOKED DOWN AND THE DASHBOARD HAD A RED INDICATOR OF A BRAKE FAILURE AND INSTEAD OF THE MILEAGE IT SAID "CHECK BRAKES". WHEN I DID THERE WAS A BRAKE FAILURE - ONLY BY P…
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I WAS TURNING A CORNER WHEN THE CAR CHIMED THREE TIMES. I THOUGHT PERHAPS MY WIFE HAD FAILED TO BUCKLE HER SEAT BELT. I ASKED HER AND SHE SAID NO, SHE HAD. I LOOKED DOWN AND THE DASHBOARD HAD A RED INDICATOR OF A BRAKE FAILURE AND INSTEAD OF THE MILEAGE IT SAID "CHECK BRAKES". WHEN I DID THERE WAS A BRAKE FAILURE - ONLY BY PUMPING REALLY HARD COULD I STOP THE CAR. I DROVE ABOUT A MILE HOME CAREFULLY. THIS IS THE FOURTH BRAKE FAILURE. I WILL NEVER DRIVE THE CAR AGAIN. *TR
NHTSA ODI #10616571
37,500 miles · Apr 25, 2014
Service Brakes
I WAS DRIVING SLOWLY IN AN UNDERGROUND PARKING GARAGE WHEN I HEARD A DOUBLE ALARM SOUND. I LOOKED AT THE DASHBOARD AND IT HAD A RED BRAKE SYMBOL AND TEXT THAT SAID CHECK BRAKES. I TRIED THEM AND THERE WAS NOTING THERE. I PROCEEDED VERY SONLY TO A SPOT AND PULLING AT A CRAWL. I PUMPED THE BRAKES MANY TIMES AND STOPPED THE CAR. …
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I WAS DRIVING SLOWLY IN AN UNDERGROUND PARKING GARAGE WHEN I HEARD A DOUBLE ALARM SOUND. I LOOKED AT THE DASHBOARD AND IT HAD A RED BRAKE SYMBOL AND TEXT THAT SAID CHECK BRAKES. I TRIED THEM AND THERE WAS NOTING THERE. I PROCEEDED VERY SONLY TO A SPOT AND PULLING AT A CRAWL. I PUMPED THE BRAKES MANY TIMES AND STOPPED THE CAR. AFTER A WHILE I STARTED IT AGAIN AND THERE WAS BRAKE WARNING - I DROVE IT VERY SLOWLY TO THE STREET AND CALLED FORD AND THEY SENT A TOW TRUCK. IT IS IN THE DEALERS NOW. THIS IS THE THIRD BRAKE FAILURE - I AM VERY CONCERNED FOR MY SAFELY AND THAT OF PEDESTRIANS AND OTHER DRIVERS. *TR
NHTSA ODI #10585004
58,000 miles · Mar 12, 2014
Service Brakes
DRIVING ON ONRAMP TO HIGHWAY AT ABOUT 30 MPH, ALARMS SOUNDED AND ABS LIGHT, BRAKE LIGHT, AND SERVICE BRAKES WARNING CAME UP. ALARM SOUNDED ABOUT EVERY 5 MIN ON WAY TO DESTINATION. LOST BRAKES ALMOST COMPLETELY. HAD TO PRESS BRAKE PEDAL ALMOST ALL THE WAY TO THE FLOOR FOR ANY STOPPING POWER. PROBLEM GOES AWAY AFTER RESTART OF…
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DRIVING ON ONRAMP TO HIGHWAY AT ABOUT 30 MPH, ALARMS SOUNDED AND ABS LIGHT, BRAKE LIGHT, AND SERVICE BRAKES WARNING CAME UP. ALARM SOUNDED ABOUT EVERY 5 MIN ON WAY TO DESTINATION. LOST BRAKES ALMOST COMPLETELY. HAD TO PRESS BRAKE PEDAL ALMOST ALL THE WAY TO THE FLOOR FOR ANY STOPPING POWER. PROBLEM GOES AWAY AFTER RESTART OF ENGINE, BUT RETURNS WHEN DRIVING. SAME PROBLEM OCCURRED 6 MONTHS AGO AND DEALERSHIP REPLACED BRAKE PEDAL. WORKED FINE FOR 6 MONTHS, BUT NOW EXACTLY SAME THING OCCURRING. NOW SCARED TO DRIVE MY OWN CAR BECAUSE OF BRAKE FAILURE. *TR
NHTSA ODI #10568759
NHTSA investigations
3DP22005 · Pedestrian Alert Sounds
Opened Jan 27, 2023 · Closed Aug 7, 2023
Status: closed (inferred from source dates) · Electrical System:propulsion System
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.
DP15001 · Loss Of Power Steering While Driving
Opened Apr 1, 2015 · Closed Jun 14, 2018
Status: closed (inferred from source dates) · Steering:electric Power Assist System
On May 27, 2014, amended June 2, 2014, Ford Motor Company (Ford) submitted a Defect Information Report (DIR) to NHTSA describing a safety defect that may result in a sudden loss of power steering assist while driving in approximately 746,067 model year (MY) 2008 through 2011 Ford Escape vehicles equipped with electric power assisted steering (NHTSA 14V-284, Ford 14S05). Ford's DIR described the defect condition as a poor signal to noise ratio [SNR] in the torque sensor within the Electric Power Assisted Steering (EPAS) system [which] does not allow the PSCM to determine the driver's steering input. When the system detects this fault condition, it transitions the EPAS system to the fail-safe/manual steering mode.Ford's DIR indicates that loss of power steering assist while driving would require higher steering effort at lower vehicle speeds, which may result in an increased risk of a crash.Ford's remedy instructs dealers to check the Power Steering Control Module (PSCM) for Diagnostic Trouble Codes (DTCs) to determine the proper repair procedure. If no DTCs are present, dealers are to update the PSCM and instrument cluster module software. The updated PSCM software changes the torque sensor fault strategy so that the SNR condition does not result in a loss of power steering assist while driving.In addition, audible and visual warnings are provided for torque sensor faults.If DTCs indicating faults in the torque sensor, PSCM or Power Steering Motor (motor) are present in the initial recall inspection, the dealer performs the following repairs: 1) replaces the torque sensor for torque sensor faults (DTC B2278); or 2) replaces the steering column for faults related to the PSCM (DTC B1342) or motor (DTC B2277).Continued in attachment pages
DP12006 · Electronic Throttle Body Malfunction
Opened Oct 2, 2012 · Closed Feb 21, 2013
Status: closed (inferred from source dates) · Engine
In a letter dated August 30, 2012, The North Carolina Consumers Council (NCCC) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged electronic throttle body failures resulting in engine stall or surge while driving in model year (MY) 2005 through 2012 Ford Escape vehicles. On October 2, 2012 the Office of Defects Investigation (ODI) opened a Defect Petition DP12-006 to evaluate whether to grant or deny the petition. The petition is hereby granted on certain model years. The NCCC letter cites two complaints of stall while driving in MY 2009 Ford Escape vehicles that were diagnosed as failed throttle bodies with diagnostic trouble codes (DTC) P2111, Throttle Body Stuck Open, and P2112, Throttle Body Stuck Closed. The petitioner indicates that the owners of both vehicles reported experiencing repeated incidents of stalling and engine surging. According to Ford, Escape non-hybrid vehicles are equipped with Electronic Throttle Body (ETB) assemblies beginning with MY 2009. Vehicles manufactured between June 22, 2009 and October 15, 2009 may contain contaminated printed circuit boards (PCB) with plating variations. Plating variations could lead to a lack of continuity in the throttle position sensor circuit where P2111 and/or other DTCs would be generated and stored. Ford and its electronic throttle body supplier, Delphi, modified the PCB manufacturing process and issued a technical service bulletin (TSB) 09-23-5. Vehicles produced after October 15, 2009 incorporated ETBs manufactured with a PCB process that resolved this condition. ODI's analysis identified a total of 123 unique reports indicating allegations of reduced motive power or vehicle stall. Depending on the condition of throttle control system malfunction, a driver may experience varying levels of reduced engine performance associated with three limp home modes. In two limp modes, reduced engine performance may maintain vehicle speeds above 20mph while the third is a limited limp home mode with engine speeds limited to approximately 900 RPM. Allegations of stall appear to be related to the limited limp home mode. Vehicles are not likely to unexpectedly stall as a result of this condition, but drivers may characterize the reduced functionality as a stall, even though their vehicle may still has motive capability. Allegations of vehicle surge appear to be related to limp home mode operation. Complaints alleging surge are most likely related to engine RPM fluctuations at low vehicle speeds or idle as the control system engages to prevent engine stall. In limited limp mode, rough-idle conditions may exist while the control system attempts to modulate engine RPMs once the vehicle reaches a reduced speed to maintain approximately 900 RPM. Separately, ODI received 59 complaints alleging incidents of engine stall while driving in model year (MY) 2010-2011 Ford Fusion vehicles. Approximately 60 percent (36) of the incidents occurred at speeds of 40 miles per hour or more. Eighty percent of complaints (47) were received beginning March 2012 and 14 complaints reported that the throttle body was replaced or DTCs associated with limp home modes. Additionally, Ford issued TSB 10-21-6 addressing DTCs associated with idle speed drops and limited limp home mode. The petition is granted on certain model years.Preliminary Evaluation PE13-003 has been opened to assess the scope, frequency and potential safety consequences associated with the alleged defect.See full copy of the closing resume for this defect petition for list of the VOQs associated with the defect petition analysis.