2018 Ford Edge

Error code, cylinder 2. This is 2018 Ford Edge 2L ecoboost and personal mechanic looked in cylinder and saw small amount of coolant. The car is sitting at Ford dealership in Albemarle NC at this time for full diagnostics. The car has mostly been parked since getting error code but husband said coolant is full, oil looks normal, is not cloudy and car drove fine to dealership. We are hoping this will be a minor (not replace the whole engine) fix. But I am bracing for worst, and scared it is the "well known to Ford" coolant intrusion issue due to defective engines in models 2015-2018. If so I hope Ford will do the right thing. My husband and I have been life long Ford customers, but if I have to pay for that engine with no assistance from them I will never owl another Ford. This seems to be a chronic issue with these engines. Im not sure exact date we got the error code but sometime in April. I can probably get exact date my husband had it checked from parts store if need be. I bought this car brand new (although it was technically NOT new. It was advertised and sold as new but I later found out it had been previously titled to dealership...but this is another story). I changed oil regularly, with full synthetic and I am in my late [XXX] and drive accaccordingly. This vehicle has been well taken care of. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2018 Ford Edge. The contact stated while driving at an undisclosed speed, the check engine warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the head gasket needed to be replaced; the independent mechanic made the contact aware of an unknown technical service bulletin associated with the failure. The vehicle was not repaired. The vehicle was taken to a different independent mechanic where it was diagnosed once again that the head gasket needed to be replaced. The vehicle was not repaired. The vehicle was taken to a dealer where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 78,000.

The contact owns a 2018 Ford Edge. The contact stated that while driving, the vehicle began to vibrate excessively. There was an abnormal swishing sound detected. The check engine light was illuminated. The vehicle was taken to the local dealer, where a video was sent to the contact displaying coolant intrusion into the cylinders. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was approximately 79,000.

My 2018 Ford Edge (VIN: [XXX] ), equipped with a 2.0L EcoBoost engine, suffered a catastrophic engine failure due to internal coolant intrusion into the cylinders — a known defect covered under Ford Technical Service Bulletin TSB 22-2229. Approximately four months before the failure, I brought the vehicle to Red McCombs Ford in San Antonio after the check engine light illuminated. Despite this warning, the authorized Ford dealer failed to diagnose the issue or recommend any repair, and advised me it was safe to continue driving. Shortly thereafter, while driving on a busy highway with my grandchildren in the vehicle, the engine suddenly lost all power with no additional warning. We were forced to coast to the shoulder, placing us and other motorists at serious risk of collision. The vehicle was towed immediately to McCombs Ford West (7111 Northwest Loop 410, San Antonio, TX 78238), another authorized Ford dealer in the same Red McCombs Automotive Group, where technicians confirmed the engine requires full replacement at an estimated cost of $7,415.89. A warranty claim was submitted but denied on the basis that I allegedly drove too long after the problem began — a determination I dispute, as the vehicle was towed immediately upon failure without further operation. The failed engine remains at the dealership, has not been repaired, and is available for inspection upon request. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The Long block of the engine, which has seemingly been a known issue, is causing damage to the engine and spark plugs. It is. This could leave me stranded or cause an accident with how violent it makes the car misfire, and sometimes it's hard to accelerate. This is an issue that Ford has acknowledged as well as the Ford dealership. It has undergone a diagnostic run at the Ford dealership. There were no warnings prior to this. The problem makes it seem like it is another issue, and with further investigation, it shows that it is the long block of the engine that is the root cause.

Vehicle, a 2018 Ford Edge SEL, recently experienced misfiring and overheating with the "check engine" light illuminated. Took the vehicle to an automotive repair shop and, after performing diagnostics, they advised the vehicle's engine coolant is leaking into the cylinders, which was the subject of a prior Technical Service Bulletin #19-2208 from Ford, and is a KNOWN DESIGN DEFECT with the 2.0L EcoBoost engine produced by Ford for this and other model vehicles. After researching this issue I determined it was the subject of a prior recall, technical service bulletin, and class action lawsuit which lead Ford to offer free repairs of the engine block and extended warranty coverage to affected vehicle owners. WE WERE NEVER NOTIFIED OF THE RECALL, TSB, OR CLASS ACTION and, therefore, were not aware of the problem and unable to take advantage of any corrective program. Now, Ford Customer Service and the Ford dealership are both refusing to effect the necessary repairs without cost to me. The vehicle's ENGINE has an ACKNOWLEDGED DESIGN FLAW that can cause misfires, hydro-locking, overheating, and total engine failure with a fire risk. The vehicle is available for inspection upon request. Safety risks to the driver, occupants and others is obvious. The problem has been confirmed by a Firestone automotive repair shop. No other inspections have occurred due to a fear of driving the vehicle. The "check engine" light did activate when the problem first occurred, approximately 5 days ago (04/29/2026).

The component or system that failed or malfunctioned due to this issue was our cylinder number 1 had a misfire code showing. Upon further inspection of the car at the shop with a borescope camera it was found that coolant is leaking into the cylinder causing a misfire to occur after the vehicle has been driven and then sits while cooling system is still under pressure. Our safety was put at risk because while driving the car on the interstate in [XXX] around end of February to sometime in March the car was jerking and acting as though it would die at any point where cars are travelling of speeds 65-70 mph plus. We had our [XXX] old and then [XXX] old who has a neurological condition and is under a neurologist for treatment of severe migraine headaches in the car with us. We had to pull over on the side of the road, then my husband started driving slowly with emergency blinkers on, we were able to get to a dealership who looked at it and ran a code and told us that the code showed a misfire in our cylinder 1 and that we needed to replace the ignition coil, which we just replaced in May 2024 and we have a rceipt to show proof of this. The car will no longer be in our possession because when my husband learned that the car was in engine failure he wanted to trade it in because we need a safe car but we do have the reports to it. The problem was confirmed by an independent service center- Christian Brothers Automotive in Crestwood, Ky. To fix the problem we have to have a total engine replacement which is priced at 12 grand. Manufacturer refuses to take responsibility for this. Engine blockhead was also found to not line up with the engine, which had to have happened at factory when car was built. The check engine light came on 2x recently, car was jerking in May 2024 and that's when the problem 1st started. Problem corrected for almost 2 years, but then same problem reappeared. Any other information I am willing to share with you. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 5