2018 Ford Edge

My car started overheating this morning. Took it to my mechanic & he told me I had a cracked head gasket where coolant was leaking. He thought there was a recall/notice about some coolant issues. Sent me to our local Ford dealership; they said my vehicle wasn't covered under any recalls. But there is a notification about this very issue. I attached a screenshot of the exact issue listed online that matches my problem.

The contact owns a 2018 Ford Edge. The contact received notifications of NHTSA Campaign Numbers: 25V544000 (Service Brakes, Hydraulic) and 25V572000 (Back Over Prevention); however, the parts for the recall repair were not yet available. The contact did not understand how the recall was initiated without the parts being available. The dealer was contacted; however, the contact was informed that the parts were not yet available. The manufacturer was not made aware of the failure. The contact had not experienced a failure.

The contact owns a 2018 Ford Edge. The contact stated that while driving at an undisclosed speed, the key fob's low battery warning light illuminated. The contact stated that because of the failure, the key fob occasionally failed to unlock the doors. The contact was frustrated and fearful of driving the vehicle, and feared being locked out of the vehicle. The vehicle was taken to the dealer where the contact was informed that the key fob battery needed to be replaced. The key fob battery was replaced; however, the failure reoccurred. The vehicle was taken to another dealer where the contact was informed that the key fob battery needed to be replaced. The key fob battery was replaced; however, the failure reoccurred. The manufacturer was not made aware of the failure. The failure mileage was approximately 50,000.

Driving felt weird like the vehicle was stuttering and I heard liquid sloshing around as I was driving. Check engine light came on and turned off again on its own on 2 separate occasions within 2 weeks. The first time it came on, I made an appointment at the service center but the check engine light had gone off by the time I brought it in. I was told they couldn't diagnose it if the check engine light was off. When it came on again, I took it to my local Ford service center and they diagnosed it with coolant leaking into the cylinder, causing a misfire. The recommended solution is a full engine replacement costing over $8,000. Apparently this is a known issue and a service bulletin was issued in 2022 (before I bought the car used) but Ford is refusing to issue a recall. The car only has 65k miles.

The contact owns a 2018 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

Our 2018 Ford Edge started idling rough after spark plug change and after dealer tested it they told us it had engine coolant in #2 Cylinder and that driving it could lead to catastrophic engine failure. Only fix is complete engine block replacement (Recommended by Ford in Bulletin TSB22-2229) along with new turbo as it may also have been damaged by coolant leak. (Could also damage catalytic converter. This is a known default due to design fault in 2.0 litre engine. Since vehicle is off warranty, the repair replacement is going to cost over $10,000.00. I understand this is affecting a serious number of Ford customers with this engine, a number of which have been quietly replaced under warranty. I feel Ford owes their customers replacement costs on this issue and a recall should be issued. If ones motor seizes up suddenly while driving it could result in injury or death. I have contacted Ford directly, and their response is it's out of warranty so I am out of luck.

My 2018 Ford Edge (VIN [XXX] ) suffered a premature transmission failure at 105,415 miles. Just 389 miles earlier, Ford performed Customer Satisfaction Program 22N12 (flexplate/torque converter/pump replacement), for which I paid $1,669 as my 50% share. Less than two months later, the same dealer diagnosed the transmission as failed due to the forward clutch being stuck and quoted $6,955 for replacement. Ford’s maintenance schedule does not require transmission service until 150,000 miles, so this failure is premature and unreasonable. A transmission failure at highway speed could cause sudden loss of power, greatly increasing the risk of a crash. This issue appears related to Ford’s known flexplate defect (CSP 22N12) and raises concern of broader transmission reliability/safety problems in affected vehicles. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The engine failed before 55,000 miles. Collant is getting into the engine and causing a cylinder failure. This is a known problem for this engine. The Ford mechanic and other mechanics stated that they no longer use that engine due to the problem. Since I did not purchase an extended warranty, Ford is requiring nearly $12,000 to replace the engine. Started rough 1 morning, then ran fine within 1 mile. Next start was smooth, but the check engine light came on. The check engine light did not stay on consistently. The next time it felt rough, I took it into Ford to see what was happening.

I’m having an issue where there’s a sudden loss of all power while driving at highway speeds, forcing me to slowly move to a safe spot while trying not to get hit by other cars. Once I’m safely stopped, I have to turn the vehicle off and back on, and then the power is restored—but the problem can randomly happen anytime at speeds over 65–70 mph. No codes are showing. A repair shop couldn’t find the issue, and even the dealership says everything is fine and just tells me to keep driving it. Sometimes it happens twice in one day, and other times I won’t see it for a week.