2018 Ford Edge

The contact owns a 2018 Ford Edge. The contact stated that upon starting the vehicle, while the vehicle was idling, the check engine warning light remained illuminated. The vehicle was taken to a local dealer, where it was diagnosed, and the contact was informed that the engine was faulty due to coolant intrusion. The contact was informed that the engine needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 121,816.

The contact owns a 2018 Ford Edge. The contact stated that while driving at 40 MPH, the check engine warning light illuminated. An independent mechanic was contacted. The vehicle was taken to an independent mechanic, where the spark plugs were replaced. The vehicle was then taken to the dealer for an oil change. The vehicle was taken to a friend, who determined there was coolant intrusion into the engine. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 60,000.

The contact owns a 2018 Ford Edge. The contact stated that while operating the vehicle, the check engine warning light remained illuminated. The vehicle was taken to the local mechanic who diagnosed that there was coolant inside the cylinders. The vehicle was not repaired. The manufacturer and local dealer were not yet contacted. The failure mileage was 148,000.

The contact owns a 2018 Ford Edge. The contact stated that the vehicle hesitated while accelerating; however, after driving for a while, the vehicle operated as designed. The check engine warning light was illuminated. The vehicle was taken to a certified mechanic, who diagnosed the vehicle with coolant intrusion in cylinder #2, causing engine failure. The mechanic informed the contact of a Technical Service Bulletin with NHTSA ID Number: 10214126 (Engine and Engine Cooling). The dealer was contacted and confirmed that the VIN was not covered under recall. The dealer referred the contact to the manufacturer for assistance. The manufacturer was informed of the failure and confirmed the VIN was not included in NHTSA ID Number: 10214126 (Engine and Engine Cooling). The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 80,000.

The contact owns a 2018 Ford Edge. The contact stated that while the vehicle was idling, the vehicle shuddered significantly and stalled. The vehicle was taken to the dealer, where it was diagnosed that the engine block was fractured. The vehicle was not repaired. The contact stated that the failure recurred while idling at a stop sign. The contact was able to restart the vehicle. The vehicle was taken to an independent mechanic, where it was diagnosed that the engine block was fractured, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 100,000.

The contact owns a 2018 Ford Edge. The contact stated while driving at an undisclosed speed, there was white smoke coming from the exhaust and the check engine warning light illuminated. The contact parked the vehicle and inspected the vehicle. The contact noticed that the oil was milky. The vehicle was taken to an independent mechanic, where it was diagnosed with a misfire and a coolant leak into cylinder #1. The contact was informed that the coil packs needed to be replaced. The vehicle was not repaired. The vehicle was driven to the residence. The contact researched and determined that the symptoms indicated that the failure was caused by a blown head gasket. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. In addition, the contact stated the vehicle was not drivable. The manufacturer was made aware of the failure, and a case was filed. The contact referenced an unknown recall; however, the VIN was not under recall. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 97,000.

The contact owns a 2018 Ford Edge. The contact stated that the check engine warning light was displayed on the instrument panel. The vehicle was taken to an independent mechanic and the contact was informed that there was coolant intrusion into cylinder #2. The contact was referred to the NHTSA Hotline for assistance. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The failure mileage was 77,500.

The contact owns a 2018 Ford Edge. The contact stated that upon starting the vehicle, the check engine warning light was illuminated, and there was white smoke coming out of the exhaust pipe. The contact stated that upon accelerating from a complete stop, the vehicle shuddered. The contact stated that upon diagnosing the vehicle, the contact determined that there was coolant intrusion in the engine. An unknown local dealer was contacted but the vehicle was not diagnosed or repaired. The contact was advised that the VIN was not included in a recall. The manufacturer was notified of the failure. The failure mileage was approximately 65,000.

The contact owns a 2018 Ford Edge. The contact stated that while operating the vehicle, the check engine warning light remained illuminated. The vehicle was taken to the local dealer who diagnosed that there was coolant inside cylinder #2. The contact was advised that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 56,016.