2018 Ford Edge

The contact owns a 2018 Ford Edge. The contact stated that while his wife was driving at an undisclosed speed, the engine overheating warning light was illuminated. The vehicle was taken to the dealer and diagnosed with coolant leaking into the cylinders and that the vehicle needed an engine replacement. The vehicle was not repaired and remained at the dealer. The manufacturer was not made aware of the failure. The contact related the failure to a TSB 19-2346. The failure mileage was approximately 107,000.

There is an engine defect causing coolant to leak into cylinders on my 2018 Ford edge titanium ecoboost 2.0l turbocharged engine. This is a known safety problem and there have been many lawsuits regarding this issue. I have contacted Ford Corporate and they are only recommending to replace the long block instead of replacing the entire engine. There is potential to have damage to the cylinder heads, piston rods and other crucial parts in the engine which make me feel very unsafe about its future reliability when "only replacing the long block" which really seems like putting a band aid on the problem. They are not willing to spend the time or money to ensure that the vehicle is safe and the problem is properly diagnosed and resolved. This is alarming as it seems they are trying to cut corners in order to save money. Many people have had this problem and I heard from my private mechanic that they do so many 2.0l ecoboost a week at the dealership because of this exact same problem. I think the NTHSA should look into an engine recall. I also have had an open recall on the front brake lines needing to be replaced due to possible failure for over 1 year and Ford has dragged their feet. Please look into my specific case if possible. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

10162071 Manufacturer Communication Number: TSB 19-2208 Summary Some 2015-2018 Edge and 2017-2019 Fusion/MKZ/Escape/MKC vehicles equipped with a 2.0L EcoBoost engine may exhibit a low coolant level, white exhaust smoke and/or a runs rough condition with or without an illuminated malfunction indicator lamp (MIL). Diagnostic trouble codes (DTCs) may include P0300, P0301-P0304, P0316, P0217, P1285 and/or P1299 stored in powertrain control module (PCM). This may be due to coolant intrusion into the cylinder. To correct the condition, follow the Service Procedure steps to replace the long block engine assembly.

MY ENGINE LIGHT CAME ON. UPON STARTING MY CAR, IT’S BASA ROUGH IDLE FOR A FEW SECONDS BEFORE GOING TO NORMAL. CODE WAS RAN AN IT WAS DETERMINED TO BE A CYLINDER 2 MISFIRE. MY HEAT HAD QUIT WORKING. I LOOKED UNDER THE HOOD AND THE COOLANT TANK WAS EARLY EMPTY. I REFILLED IT. A FEW DAYS LATER, THE LIGHT CAME ON WHILE DRIVING SAYING OVER TEMPERATURE. CHECKED AGAIN AND COOLANT TANK WAS ALMOST EMPTY AGAIN. HAD IT LOOKED AT AND THERE WAS NO SIGN OF AN EXTERNAL LEAK. UPON SEARCHING, I CAME ACROSS NEWSON LAW IN NASHVILLE WHO HAS A POTENTIAL LAW SUIT AGAINST FORD BECAUSE OF SO MANY COMPLAINTS FOR THIS EXACT ISSUE IN 2016-2018 EDGE WITH 1.5 OR 2.0 ECOBOOST. MINE IS A 2.0. ALL OF THE REVIEWS I HAVE READ ON THIS ISSUE ARE THE EXACT SAME ISSUES HAPPENING. MOST OF WHICH ARE HAPPENING AFTER THE WARRANTY HAS RAN OUT. THIS IS THE CASE FOR ME.

MY 2018 FORD EDGE HAD THE CHECK ENGINE LIGHT ILLUMINATE RECENTLY ONE MORNING WHEN I STARTED THE ENGINE. THE ENGINE HAD A ROUGH IDLE/CHUGGING AND WHITE SMOKE FROM THE EXHAUST THAT ALSO OCCURRED WHEN THE ENGINE LIGHT ILLUMINATED. I SHUT THE ENGINE DOWN, AND RESTARTED THE ENGINE TO SEE IF THE ISSUE WOULD REPLICATE, WHICH IT DID, BUT NOT AS EXTREME. I HAD TAKEN MY VEHICLE INTO THE LOCAL FORD DEALERSHIP ABOUT SIX PRIOR TO THIS INCIDENT FOR A FAULTY FUEL VALVE, AND THE FORD EDGE ACTED THE SAME WAY, EXCEPT THAT THE VEHICLE ENGINE WOULD ALSO CHUG AFTER REFUELING, WHICH IT DIDN'T DO WITH THIS CURRENT ISSUE. WITH THIS MOST RECENT CASE, I TOOK THE FORD EDGE TO THE DEALERSHIP FOR DIAGNOSIS AT 10AM SEVERAL DAYS LATER BECAUSE THEY DIDN'T HAVE ANY IMMEDIATE AVAILABILITY. THE SERVICE MANAGER TOLD ME AT 430PM THAT AFTERNOON THEY COULDN'T REPLICATE THE ISSUE, BUT WANTED TO KEEP THE VEHICLE OVERNIGHT FOR FURTHER TESTING. AT 130PM THE FOLLOWING AFTERNOON, I WAS TOLD THE ENGINE WOULD NEED TO BE REPLACED BECAUSE COOLANT HAD LEAKED INTO THE ENGINE. APPARENTLY, FORD HAS ISSUED A TSB ABOUT THIS ISSUE FOR FORD EDGES FROM 2015-2018, AND OTHER MODELS, BUT THEY HAVEN'T ISSUED A RECALL. I WAS TOLD THE DEALERSHIP HAD SUBMITTED A CLAIM TO THE CORPORATE OFFICE FOR A FULL ENGINE REPLACEMENT, AND SINCE THIS WAS A KNOWN ISSUE, THEY DIDN'T SEE ANY ISSUES WITH IT BEING APPROVED. I HAVE BEEN TOLD IT WILL BE SOME TIME, NO GUARANTEES, AS TO WHEN I WILL HAVE MY FORD EDGE RETURNED SINCE THERE ARE OTHER FORD EDGE'S WITH THIS ISSUE.

MY 2018 FORD EDGE THREW A CODE P0301. WHICH IS A MISFIRE IN CYLINDER 1. COOLANT LEAKING INTO BLOCK AND STARTED THROWING A LOT OF WHITE SMOKE OUT FROM THE EXHAUST. TOOK THE VEHICLE TO THE DEALER AND AFTER THEIR DIAGNOSTIC AND A FEW QUESTIONS TO ME FORD IS NEEDING TO REPLACE THE MOTOR. THE VEHICLE WAS DIFFICULT TO START EACH MORNING AND THE HEN THE MOTOR WAS OFF FOR A WHILE. EVENTUALLY IT WOULD START. OTHER THEN THE CHECK ENGINE LIGHT AND THE WHITE SMOKE OUT THE EXHAUST I NOTICED NO PERFORMANCE LOSS.

HAD OIL CHANGED AT DEALERSHIP IN DEC 2020AND ADVISED OF LOW COOLANT. TECH CHECKED NO LEAKS FOUND. MARCH 2021 CHECK ENGINE LIGHT CAME ON CODE P0301, MISFIRE IN CYL 1. HAD NEW SPARK PLUGS PUT IN. DROVE 500 MILES, CODE CAME BACK. SWAPPED COIL PACK FROM CYL 1 AND 2, DROVE ANOTHER 450 MILES CODE CAME BACK. HAD INJECTORS CHECKED, ALL OK. CAR STARTED HAVING A SLOW SLUGGISH START TO IT. NOTICED COOLANT WAS EMPTY. REFILLED, WITHIN A DAY EMPTY. TOOK TO SHOP AND COOLANT IN CYLINDERS

TL* THE CONTACT OWNS A 2018 FORD EDGE. THE CONTACT STATED THAT THE VEHICLE LEAKING COOLANT UNTO THE ENGINE CAUSING THE ENGINE TO FRACTURED. THE CONTACT STATED THAT SHE NOTICED THE FAILURE WHILE THE VEHICLE WAS SMOKING AND WAS DRIVING ERRATICALLY. THE ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT MENTION THAT THE VEHICLE WAS UNDRIVERBLE. THE VEHICLE WAS TAKEN TO UNIVERSITY FORD DURHAM, 5001 DURHAM-CHAPEL HILL BLVD, DURHAM, NC 27707, AND WAS DIAGNOSED THAT COOLANT LEAKING INTO THE ENGINE AND HAD FRACTURED THE ENGINE. THE MECHANIC INFORMED THE CONTACT THAT A NEW ENGINE NEEDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 69,747.

TL* THE CONTACT OWNS A 2018 FORD EDGE. THE CONTACT STATED WHILE IN A DRIVEWAY, THE VEHICLE SHUT-OFF WITHOUT WARNING. THE CONTACT CALLED AN INDEPENDENT MECHANIC WHO MANUALLY RELEASED THE STEERING WHEEL TO MOVE THE VEHICLE. THE VEHICLE WAS TOWED TO BILLY HOWELL FORD (1805 ATLANTA HWY, CUMMING, GA 30040, (770) 872-6928) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE MAIN INSTRUMENT CONNECTOR WIRE UNDER THE FLOORBOARD WAS FRACTURED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 44,400. *BF

2018 MODEL W/ 2.0L ENGINE. CAR STARTING & IDLING WAS SLUGGISH. CHECK ENGINE LIGHT WAS ON. TOOK TO FORD FOR TROUBLESHOOTING. EVALUATION REVEALED COOLANT IN CYLINDER. CAR HAS 34,500 MILES ON IT. NEW ENGINE WAS REQUIRED. ENGINES SHOULD NEVER NEED REPLACED. SEEMS LIKE MANY OTHERS ARE HAVING ISSUES WITH ENGINES ON THIS MAKE & MODEL. FORD SHOULD REPLACE THESE ENGINES BEFORE WARRANTY EXPIRE AS THEY ARE APPEAR PROBLEMATIC.