2018 Ford Edge

The contact owns a 2018 Ford Edge. The contact stated that while driving at an undisclosed speed, the Coolant Level Low message displayed, and there was white smoke coming from the exhaust pipe. The vehicle experienced rough idling. The contact pulled over and turned off the vehicle to cool down the engine. The vehicle was able to restart after several attempts. The vehicle was taken to the dealer, where it was diagnosed with coolant intrusion into the cylinders, and it was determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The contact related the failure to Technical Service Bulletin: 19-2346 (Coolant in Cylinders, White Exhaust Smoke, And/or Illuminated MIL); however, the vehicle was not covered under the TSB. The failure mileage was approximately 130,000.

Smelled gasoline under the hood? Technican ran test of engine and here is his report: "Checked the engine light found multilpe codes, I looked up the codes and they all said replace the engine. Did a headgasket test and found the headgasket is bad and that the coolant smells like fuel also." I was advised not to drive the vehicle! The car has only 58,208 miles on it, as senior citizen my acerage is less than 10,000 miles a year. I replaced the engine --$6,178.08. I have also been advised that I may have transmission problems. A search of the web to check for recallssrongly suggests I am not alone as this problem had been identified by other EDGE owners nation wide! I feel the Ford Motor Company has a major responsibilty for the defect.

Ford Ecoboost 2.0 engine in my 2018 Ford Edge failed at 71,945 miles due to cooling leaking into cylinder #2. Engine started rough for about two weeks but leveled out after about 5 seconds. When the check engine light came on while my wife was leaving home, we stopped driving the car until I could get an appt with Conway Heaton Ford in Bardstown KY. There the engine was found to have coolant leaking into the #2 cylinder. Dealer said the car was unsafe to drive and the engine needed to be replaced. They would not return the keys to me due to the safety hazard the car had become. Engine was replaced on [XXX] at a cost of $6916.00. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

In early 2023 I was driving on the highway and the engine shut down with a low coolant message on the dashboard. After a couple different trips to different mechanics, the local Ford dealer determined there was coolant intrusion in the engine block due to a cracked block. On approx 4/10/23 we ordered the vehicle to be fixed at a cost of $7329.04. Ford customer service was unwilling to help with the issue. This is a known issue among ecoboost Ford engines of this generation. So much so that there was a recall for the 1.5l engines(this is a 2.0l). We called Ford customer service who seemed like they were going to help at first but once the supervisor came on she told us she would not help and "if we truly cared about our vehicle we would have purchased an extended warranty". I personally know 4 other people who have been struck by the ecoboost bug and have had to replace their engines due to the coolant intrusion issue. This issue is a safety issue as the vehicle will shut down once it rears its head.

The contact owns a 2018 Ford Edge. The contact stated that upon start of the vehicle, the check engine warning light intermittently flashed on the instrument panel. The vehicle was taken to a dealer where a diagnostic test was performed, and it was discovered that there was coolant intrusion into cylinder #2. The vehicle was diagnosed with engine failure. The manufacturer was notified of the failure and the contact was informed that there were no recalls on the vehicle. The manufacturer referred the contact to the NHTSA Hotline. The vehicle was not repaired. The failure mileage was approximately 50,000.

First indication of an issue was when the check engine light illuminated (2/1/2024). I took car to an independent repair shop who identified the codes as PO304 - misfire cylinder 4 and P0316 - misfire on start up. Borescope revealed coolant leaking thru #4 cylinder wall & cylinder #1 showing stream of coolant from cylinder head gasket. Ford TSB recommends long block engine replacement due to coolant intrusion in the engine. The car remained parked from 2/2/24 to 3/13/2024. 3/13/2024. On 3/13 I took the car to the local Ford dealership whose service department confirmed the original diagnosis. Safety issue - coolant intrusion into the combustion chamber could induce an engine fire or cause the engine to seize up while being driven. The car is still at the Ford dealership. The mileage when the CELcame on was 72944 miles. Current mileage approximately 72960. Toatal cost to repaired quoted at $ 9,110.01.

2018 Ford Edge purched certified pre-owned in Novemeber 2023. In February, engine light displayed after diagnostic was ran, we were told that there is a coolant intrusion and we would need to replace the entire engine, approximately $8k. Ford Autonation, Valencia and Ford customer service directed us to contact you so we can report the coolant issue which is a known recall for Ford Edge. The VIN number doesn't fall within the recalled models, but since our vehicle is having the same issue, Ford told us to report this issue to you so that the VIN or Factory can be included in the recall. Ford case # CXH01736957. Car is currently at the Ford Autonation, Valencia Service dept.

The heating in the car was not working. Then one morning the car started overheating and the check engine light came on. Taken to dealer to find the coolant was low and that it was leaking into cylinders 2 and 3 and now the engine needed to be replaced. This is an $8000 plus repair on a car I just bought for $20000 with under 75000 miles.

The contact owns a 2018 Ford Edge. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The contact self-diagnosed the vehicle and retrieved DTC Code: P0303 (Cylinder 3 Misfire Detected). The contact replaced the ignition coils; however, the failure recurred with the engine coolant overheating message displayed. Upon inspection, the contact discovered the engine coolant was low and there was coolant intrusion into the engine. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and a case was opened. The contact was advised to file a complaint with the NHTSA Hotline. The failure mileage was approximately 62,000.

The contact owns a 2018 Ford Edge. The contact stated while driving 30 MPH, the vehicle stalled while approaching a stop light. The vehicle continued to stall when it came to a stop. Several unknown warning lights were illuminated. There was an abnormal fuel odor was detected on the interior of the vehicle. A message that the accessories were available was displayed. The vehicle was taken to an independent mechanic, who checked the battery. The contact called the local dealer, who informed the contact about scheduling an appointment. The vehicle was not diagnosed or repaired. The contact called the manufacturer and was referred to the NHTSA Hotline. The failure mileage was approximately 53,000.