Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
790–25K
32525–50K
22750–75K
12275–100K
103100–150K
18150K+
874 reports with mileage · 260 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Electrical System. Review the 462 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Service Brakes. Review the 247 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Structure. Review the 168 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
26 crash reports5 fire reports12 injury reports
What owners actually said
1,134 reports
72,626 miles · Apr 10, 2015
Structure
I PULLED OUT OF MY DRIVEWAY AND AT 9 MPH MY DOORS AUTOMATICALLY LOCK. THEY ALL LOCKED WITH THE EXCEPTION OF MY REAR DRIVER DOOR. THE DOOR AJAR LIGHT WAS STILL LIT ON MY INSTRUMENT PANEL. I OPENED THE DOOR AND RECLOSED IT SEVERAL TIMES. A FEW HARDER AND A FEW LIGHTER SLAMS AND IT NEVER WENT OFF. THE LIGHT STAYS LIT FOR A FEW DAYS…
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I PULLED OUT OF MY DRIVEWAY AND AT 9 MPH MY DOORS AUTOMATICALLY LOCK. THEY ALL LOCKED WITH THE EXCEPTION OF MY REAR DRIVER DOOR. THE DOOR AJAR LIGHT WAS STILL LIT ON MY INSTRUMENT PANEL. I OPENED THE DOOR AND RECLOSED IT SEVERAL TIMES. A FEW HARDER AND A FEW LIGHTER SLAMS AND IT NEVER WENT OFF. THE LIGHT STAYS LIT FOR A FEW DAYS TO A FEW HOURS AND COMES AND GOES OFF AS IT PLEASES. I HAVE EVEN REFRAINED FROM USING THAT DOOR AND IT WILL STILL GO OFF AND LIGHT UP WHEN IT WANTS. I HAVE FOUND SEVERAL POSTS ON THE INTERNET OF THIS SAME ISSUE WITH OTHER FORD VEHICLES: F150, EDGE, RANGER AND ESCAPE NEWER YEAR MODELS FROM 2007 TO CURRENT. IF THE DOORS DO NOT LOCK THIS PUTS THE PERSON OR PERSONS IN THE VEHICLE AT RISK. IT IS A SAFETY HAZARD. THIS MAY ALSO AFFECT THE PROPER ACTIVATION OF THE ALARM WHICH IS ALSO A SAFETY HAZARD. THIS IS A COSTLY FIX THAT IS UNNECESSARY TO THE CONSUMER SINCE THIS IS SUCH A COMMON PROBLEM WITH FORD TRUCKS AND SUVS. IT WOULD BE A RELIEF TO KNOW THAT FORD COULD BE TAKING SUCH SERIOUS CONSIDERATION SINCE IT PUTS ITS CONSUMERS IN JEOPARDY. I LOVE FORD AND ESPECIALLY MY FORD EDGE, BUT THIS IS A VERY ANNOYING PROBLEM AND CONCERN FOR MY FAMILIES' SAFETY. *TR
NHTSA ODI #10705054
42,000 miles · Apr 10, 2015
Service Brakes
I WAS DRIVING DOWN THE ROAD AND WAS COMING TO A STOP SIGN BY OUR LOCAL ELEMENTARY SCHOOL. THE BRAKES FELT LIKE THEY WERE NOT WORKING AND THAT I WAS NOT GOING TO STOP! THE ONLY WAY I COULD GET IT TO STOP WAS TO PUSH VERY HARD. THANK THE GOOD LORD THAT I DIDN'T HAVE TO STOP ON A DIME FOR A CHILD WALKING ACROSS THE SCHOOL! THE …
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I WAS DRIVING DOWN THE ROAD AND WAS COMING TO A STOP SIGN BY OUR LOCAL ELEMENTARY SCHOOL. THE BRAKES FELT LIKE THEY WERE NOT WORKING AND THAT I WAS NOT GOING TO STOP! THE ONLY WAY I COULD GET IT TO STOP WAS TO PUSH VERY HARD. THANK THE GOOD LORD THAT I DIDN'T HAVE TO STOP ON A DIME FOR A CHILD WALKING ACROSS THE SCHOOL! THE BRAKES ARE STILL THAT WAY TODAY AND IT IS NOT SAFE AT ALL TO DRIVE. WE TOOK IT TO OUR LOCAL SHOP TO VERIFY THAT THE BRAKES PADS WERE OK, WHICH THEY WERE. WE HAVE AN APPOINTMENT FOR OUR LOCAL FORD SHOP. AFTER REVIEWING MANY COMPLAINTS, IT SOUNDS AS THOUGH THIS IS A KNOWN PROBLEM, (BRAKE BOOSTER) AND FORD NEEDS TO HAVE A RECALL ON THIS. WE HAVE ALREADY SPEND $75 HAVING THE SHOP LOOK AT THE BRAKE PADS, AND NOW IT WILL PROBABLY COST US ANOTHER $300-$400, WHICH IS NOT RIGHT FOR A VEHICLE THAT HAS LESS THAN 45,000 MILES ON IT AND IS A 2012. NHTSA NEEDS TO CONTACT FORD AND MAKE THEM RECALL THIS, AS IT SOUNDS LIKE THERE ARE SO MANY OUT THERE WITH THE SAME PROBLEM. THIS IS A HUGE SAFETY ISSUE AND SOMEONE CAN BE KILLED OVER THIS! FORD NEEDS TO BE HELD ACCOUNTABLE OVER THIS! READ MORE AT... HTTP://WWW.MOTORTREND.COM/CARS/2012/FORD/EDGE/RECALLS/ *TR
NHTSA ODI #10704909
49,356 miles · Apr 9, 2015
Air BagsCrashInjury
TL* THE CONTACT OWNS A 2012 FORD EDGE. WHILE DRIVING AT 48 MPH, THE CONTACT CRASHED INTO AN ANIMAL AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT DID NOT SUSTAIN ANY INJURIES. THE FRONT PASSENGER SUSTAINED BRUISES THAT DID NOT REQUIRE MEDICAL ATTENTION. THE REAR DRIVER SIDE PASSENGER SUSTAINED FOOT INJURIES THAT REQUIRED MEDICAL…
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TL* THE CONTACT OWNS A 2012 FORD EDGE. WHILE DRIVING AT 48 MPH, THE CONTACT CRASHED INTO AN ANIMAL AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT DID NOT SUSTAIN ANY INJURIES. THE FRONT PASSENGER SUSTAINED BRUISES THAT DID NOT REQUIRE MEDICAL ATTENTION. THE REAR DRIVER SIDE PASSENGER SUSTAINED FOOT INJURIES THAT REQUIRED MEDICAL ATTENTION. THE CONTACT WAS UNSURE IF A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A DEALER WHO WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000. UPDATED 5/29/15*CN THE CONSUMER STATED THE DEALER ADVISED THE VEHICLE OPERATED AS DESIGNED. UPDATED 11/6/15*JS
NHTSA ODI #10704792
58,000 miles · Apr 8, 2015
Electrical System
DOOR AJAR LIGHT STAYS ON AFTER DOOR IS FIRMLY SHUT! LOCKS WILL NOT OPERATE WHEN THIS HAPPENS ! ! ! VERY DANGEROUS??? *TR
NHTSA ODI #10704357
37,000 miles · Apr 7, 2015
Structure
FORD EDGE LATCH DOOR AJAR DOME LIGHTS STAY, DOORS NOT LOCK. NOT SAFE TO DRIVE. *TR
NHTSA ODI #10704344
38,000 miles · Apr 7, 2015
Electrical SystemExterior Lighting
WHEN I GET INTO THE CAR AND SHUT THE DRIVERS SIDE DOOR, I GET AN ERROR THE DOOR IS AJAR. CLEARLY IT IS NOT BUT A RELENTLESS BEEPING IS WARNING ME OF THE TROUBLE. THE DOOM LIGHT WILL NOT GO OUT AND THE DOORS WILL NOT LOCK. WHEN I GET OUT OF THE CAR THE LIGHTS STAY ON FOR FIVE MINUTES, INDICATING A DOOR IS STILL OPEN. *TR
NHTSA ODI #10704327
37,150 miles · Apr 5, 2015
Structure
WHEN DRIVER SIDE DOOR IS CLOSED THE DOOR-AJAR LAMP LIGHTS UP IN TRANSIT, DOOR AJAR BELL TURNS ON AND BOTH REMAIN ON. COURTESY LIGHTS REMAIN ON AT FIRST, BUT WILL EVENTUALLY TURN OFF. AT OTHER TIMES, THE DOOR AJAR LAMP LIGHTS AS SOON AS THE KEY IS IN THE IGNITION AND BEFORE THE CAR IS TURNED ON AND THEY REMAIN ON EVEN AFTER MU…
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WHEN DRIVER SIDE DOOR IS CLOSED THE DOOR-AJAR LAMP LIGHTS UP IN TRANSIT, DOOR AJAR BELL TURNS ON AND BOTH REMAIN ON. COURTESY LIGHTS REMAIN ON AT FIRST, BUT WILL EVENTUALLY TURN OFF. AT OTHER TIMES, THE DOOR AJAR LAMP LIGHTS AS SOON AS THE KEY IS IN THE IGNITION AND BEFORE THE CAR IS TURNED ON AND THEY REMAIN ON EVEN AFTER MULTIPLE ATTEMPTS ARE MADE TO CLOSE THE DOOR SUCCESSFULLY. I REPLACED THE DOOR LATCH AT MY OWN EXPENSE, BUT THE PROBLEM RESUMED 18 MONTHS LATER. *TR
NHTSA ODI #10703765
52,000 miles · Apr 3, 2015
Electrical System
THE DOOR AJAR SWITCH STAYS ON WHEN THE DRIVERS DOOR IS CLOSED AND LATCHED. THIS IS A KNOWN PROBLEM AND EASILY SEARCHABLE ON MANY VEHICLE FORUMS AND YOUTUBE. *TR
NHTSA ODI #10703623
30,000 miles · Mar 31, 2015
Structure
TL* THE CONTACT OWNS A 2012 FORD EDGE. THE CONTACT STATED THAT THE DRIVER SIDE DOOR AJAR WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.
NHTSA ODI #10702937
28,000 miles · Mar 30, 2015
Electrical System
THE NET EFFECT IS THAT THE CAR'S INTERIOR LIGHTS WILL NOT GO OFF NOR WILL THE DOORS LOCK WHEN THE CAR IS IN MOTION MAKING IT DIFFICULT TO SEE AT NIGHT AND IMPOSSIBLE TO SECURE THE DOORS FROM BEING OPENED AT ANY SPEED. HISTORY: IN DEC 2014 MY FORD EDGE DRIVERS DOOR "OPEN" INDICATOR WOULD OCCASIONALLY NOT TURN OFF AFTER THE DOOR…
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THE NET EFFECT IS THAT THE CAR'S INTERIOR LIGHTS WILL NOT GO OFF NOR WILL THE DOORS LOCK WHEN THE CAR IS IN MOTION MAKING IT DIFFICULT TO SEE AT NIGHT AND IMPOSSIBLE TO SECURE THE DOORS FROM BEING OPENED AT ANY SPEED. HISTORY: IN DEC 2014 MY FORD EDGE DRIVERS DOOR "OPEN" INDICATOR WOULD OCCASIONALLY NOT TURN OFF AFTER THE DOOR HAD BEEN SECURELY CLOSED. THIS HAPPENED ABOUT ONCE A WEEK AND BY CLOSING THE DOOR WITH A BIT MORE FORCE WOULD IT THEN TURN OFF. OVER THE NEXT THREE MONTHS THE INDICATOR LIGHT WOULD WORK FOR A PERIOD OF TIME AND THEN FAIL AGAIN. STARTING IN FEBRUARY 2015 THE LIGHT BECAME MORE DIFFICULT TO GET TO GO OFF UNTIL MARCH WHEN THE INDICATOR LIGHT NEVER GOES OFF. THE EFFECT OF THE DOOR NOT REGISTERING AS CLOSED CAUSES THE INTERIOR LIGHTS TO REMAIN ON, THE DOORS NOT TO LOCK AND THE OCCASIONAL DINGING THAT THE DOOR IS OPEN. ALTHOUGH CAPABLE OF BEING DRIVEN THIS MAKES THE CAR UNSAFE AS THE DOORS ARE IMPOSSIBLE TO LOCK WHEN THE VEHICLE IS IN MOTION AT ANY SPEED AND THE INTERIOR LIGHTS REMAIN LIT MAKING IT VERY DIFFICULT TO SEE AT NIGHT. *TR
Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.
Consequence & remedy
Consequence: If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10.
Ford Motor Company (Ford) is recalling certain model year 2012-2013 Edge vehicles manufactured from September 2, 2010, through April 25, 2013, and equipped with 2.0L engines. The fuel line pulse damper metal housing may crack as a result of an improper manufacturing process. A cracked fuel line pulse damper housing may result in a combination of fuel odor, weepage, or a continuous leak while the fuel system is pressurized.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Ford will notify owners, and dealers will replace the fuel line with one that does not have a damper, free of charge. The safety recall began on February 25, 2014. Owners may contact Ford at 1-866-436-7332. Ford's number for this recall is 13S13. IMPORTANT: This recall supersedes recall 12V-438. All vehicles that have been remedied under the previous recall need to have the current remedy applied.
Ford is recalling certain 2012 Edge vehicles manufactured from September 2, 2010, through October 31, 2011, equipped with 2.0L engines. The fuel line pulse damper metal housing may crack as a result of an improper manufacturing process. A cracked fuel line pulse damper housing may result in a combination of fuel odor, weepage, or a continuous leak while the fuel system is pressurized.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Ford will notify owners, and dealers will repair the vehicles free of charge. The safety recall began on September 27, 2012. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Additional source detail variants (3)
Interior Lighting
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
2012 Ford Edge Problems, Complaints & Recalls | Skip That Year
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