NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
1,134 reports51,000 miles · Dec 27, 2015
Electrical System
2012 FORD EDGE WITH 51,000 MILES. DRIVER DOOR AJAR WARNING KEEPS COMING ON WHEN DOOR IS NOT AJAR BOTH WHEN VEHICLE IS MOVING OR NOT MOVING. I CAN OPEN AND CLOSE THE DOOR SEVERAL TIMES AND SOMETIMES IT WILL GO OFF SOMETIMES IT WON'T. IT WILL EVEN COME ON 20-40 MINUTES AFTER I'VE BEEN DRIVING AT TIMES WHEN DOOR HAS NOT BEEN REO…
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2012 FORD EDGE WITH 51,000 MILES. DRIVER DOOR AJAR WARNING KEEPS COMING ON WHEN DOOR IS NOT AJAR BOTH WHEN VEHICLE IS MOVING OR NOT MOVING. I CAN OPEN AND CLOSE THE DOOR SEVERAL TIMES AND SOMETIMES IT WILL GO OFF SOMETIMES IT WON'T. IT WILL EVEN COME ON 20-40 MINUTES AFTER I'VE BEEN DRIVING AT TIMES WHEN DOOR HAS NOT BEEN REOPENED AND CLOSED. IT EVEN CAME ON AFTER THE PASSENGER DOOR WAS OPENED AND CLOSED, DRIVER DOOR AJAR NOT PASSENGER DOOR AJAR. WHENEVER I STOP,THE SHIFT TO PARK WARNING ALSO COMES ON WANTING ME TO SHUT MY DOOR SO I HAVE TWO WARNINGS BEEPING AT ME. INTERIOR LIGHTS WILL NOT GO OFF UNTIL I START MOVING FORWARD SO I CAN'T SEE BEHIND ME BACKING OUT OF DRIVEWAYS AND STALLS AT NIGHT WHICH IS SCARY. I HAVE GOTTEN TO WHERE I JUST IGNORE THE WARNINGS AS MANY PEOPLE DO WITH THEIR CHECK ENGINE AND SEATBELT WARNINGS KNOWING MY DOOR IS CLOSED. BUT WHAT IF ONE DAY IT ACTUALLY ISN'T CLOSED AND MY DOOR DOES COME OPEN WHILE DRIVING CAUSING AN ACCIDENT AND INJURY? I DID PURCHASE THE PART AT A COST OF $210.37 AS FORD REFUSES TO PAY TO HAVE THIS FIXED SAYING IT IS NOT A RECALL OR SAFETY ISSUE. THE WARNING LIGHTS ARE SAFETY FEATURES BUT THIS IS NOT A SAFETY ISSUE?
NHTSA ODI #10816359
21,000 miles · Dec 27, 2015
Electrical SystemStructure
TYPICAL "DOOR IS AJAR" ERROR MESSAGE. UPON CLOSING THE DOOR, THE ERROR MESSAGE "DOOR IS AJAR" POPS UP AND THE DOME LIGHTS STAY ON WITH THE CHIMES RINGING. I ALSO HAVE A PROBLEM WITH THE ERROR MESSAGE "SHIFT TO PARK". I BELIEVE THESE COULD BE RELATED. FORD DEALER REPLACED THE SWITCH ASSEMBLY BUT THIS DIDN'T SOLVE MY PROBLEM. …
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TYPICAL "DOOR IS AJAR" ERROR MESSAGE. UPON CLOSING THE DOOR, THE ERROR MESSAGE "DOOR IS AJAR" POPS UP AND THE DOME LIGHTS STAY ON WITH THE CHIMES RINGING. I ALSO HAVE A PROBLEM WITH THE ERROR MESSAGE "SHIFT TO PARK". I BELIEVE THESE COULD BE RELATED. FORD DEALER REPLACED THE SWITCH ASSEMBLY BUT THIS DIDN'T SOLVE MY PROBLEM. THIS NEEDS RECALLED AS THOUSANDS ARE EXPERIENCING THIS SAFTEY ISSUE WITH THIS VEHICLE!
NHTSA ODI #10816316
38,000 miles · Dec 17, 2015
Unknown Or Other
DOOR AJAR SENSOR AT 38K IS FAILING. LIGHTS WILL NOT GO OFF, CAN NOT LOCK CAR ONCE OUT OF IT AND INSIDE LIGHTS STAY ON. ALSO HAVING PROBLEM WITH ALARM RANDOMLY GOING OFF.
NHTSA ODI #10811012
Mileage unknown · Dec 14, 2015
Electrical System
AT 46,000 MILES THE DRIVER'S SIDE DOOR SENSOR ISN'T OPERATING PROPERLY. WHEN THE DOOR IS SHUT, THE SENSOR THINKS THE DOOR IS OPEN. THIS CAUSES THE INTERIOR LIGHTS TO STAY ON UNTIL YOU GET TO MORE THAN 15MPH. IT ALSO CAUSES BEEPING FROM THE WARNING INDICATOR TELLING YOU TO SHIFT THE VEHICLE INTO PARK. THIS SENSOR IS PART OF THE E…
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AT 46,000 MILES THE DRIVER'S SIDE DOOR SENSOR ISN'T OPERATING PROPERLY. WHEN THE DOOR IS SHUT, THE SENSOR THINKS THE DOOR IS OPEN. THIS CAUSES THE INTERIOR LIGHTS TO STAY ON UNTIL YOU GET TO MORE THAN 15MPH. IT ALSO CAUSES BEEPING FROM THE WARNING INDICATOR TELLING YOU TO SHIFT THE VEHICLE INTO PARK. THIS SENSOR IS PART OF THE ENTIRE LATCH ASSEMBLY & NOT COVERED UNDER WARRANTY AFTER 36,000 MILES. IT IS VERY DISTRACTING AS EACH TIME THE SENSOR THINKS THE DOOR IS OPEN AND YOU COME TO A STOP, THE WARNING INDICATOR BEEPS AND SAYS TO SHIFT INTO PARK.
NHTSA ODI #10810120
75,000 miles · Dec 12, 2015
Electrical SystemExterior Lighting
THE DRIVER DOOR AJAR CENSOR WOULD NOT GO OFF DESPITE THE FACT THAT THE DOOR WAS ACTUALLY CLOSED. THIS CAUSED MY DOME LIGHTS TO STAY ON, THE CAR SYMBOL TO STAY ILLUMINATED ON THE PANEL, THE DOORS TO STAY UNLOCKED, AND THE WARNING TONE TO SOUND WHILE DRIVING. ALL OF THESE ISSUES OCCUR WHILE STATIONARY AND WHILE IN MOTION. I HAD TH…
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THE DRIVER DOOR AJAR CENSOR WOULD NOT GO OFF DESPITE THE FACT THAT THE DOOR WAS ACTUALLY CLOSED. THIS CAUSED MY DOME LIGHTS TO STAY ON, THE CAR SYMBOL TO STAY ILLUMINATED ON THE PANEL, THE DOORS TO STAY UNLOCKED, AND THE WARNING TONE TO SOUND WHILE DRIVING. ALL OF THESE ISSUES OCCUR WHILE STATIONARY AND WHILE IN MOTION. I HAD THE PAR REPLACED AT THE DEALERSHIP FOR $387 AND AFTER ONE YEAR AND TWO WEEKS THE PROBLEM HAS STARTED TO REOCCUR IN THE SAME FASHION.
NHTSA ODI #10809803
Mileage unknown · Dec 11, 2015
Fuel/propulsion SystemUnknown Or Other
VEHICLE STALLING WHILE DRIVING AND CHECK ENGINE LIGHT COMES ON, PULL OVER TURN OFF AND RESTART, AND THE PROBLEM GOES AWAY. JUST LIKE SEVERAL OTHER COMPLAINTS, APPEARS TO BE THE ELECTRONIC THROTTLE BODY. REPLACED YESTERDAY IN 15 MIN, WAITING TO SEE IF PROBLEM IS RESOLVED
NHTSA ODI #10809605
42,000 miles · Dec 2, 2015
Electrical System
DOOR AJAR LIGHT CAME ON AND WOULD NOT GO OFF. SLAMMED DOOR MULTIPLE TIMES AND PROBLEMS STILL EXISTED. SPENT $454.00 DOLLARS TO REPAIR THE PROBLEM. ABOUT ONE MONTH LATER, PURCHASED 4 NEW TIRES($846.00). THEN, IN 2 WEEKS, TIRE PRESSURE SENSOR DEFAULT LIGHT CAME ON AND WOULD NOT GO OFF. HAD TO REPLACE TO THE TUNE OF $130.00.
NHTSA ODI #10808054
56,000 miles · Dec 2, 2015
Service Brakes
TL* THE CONTACT OWNS A 2012 FORD EDGE. WHILE DRIVING APPROXIMATELY 25 MPH, THE BRAKES FAILED WITHOUT WARNING. THE CONTACT WAS ABLE TO COAST UNTIL THE VEHICLE CAME TO A COMPLETE STOP. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND THE VEHICLE WAS DIAGNOSED THAT THE BRAKE BOOSTER FAILED. THE VEHICLE WAS REPAIRED.THE MANUFACT…
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TL* THE CONTACT OWNS A 2012 FORD EDGE. WHILE DRIVING APPROXIMATELY 25 MPH, THE BRAKES FAILED WITHOUT WARNING. THE CONTACT WAS ABLE TO COAST UNTIL THE VEHICLE CAME TO A COMPLETE STOP. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND THE VEHICLE WAS DIAGNOSED THAT THE BRAKE BOOSTER FAILED. THE VEHICLE WAS REPAIRED.THE MANUFACTURER WAS NOTIFIED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 56,000.
NHTSA ODI #10807987
Mileage unknown · Dec 2, 2015
Electrical SystemStructure
DRIVER SIDE DOOR SENSOR IS FAULTY AND SAYS MY DOOR IS OPEN WHILE IT IS CLOSED AND KEEP DOME LIGHT ON AND DOESN'T LOCK DOOR WHEN CLOSED AND USE THE KEYPAD OUTSIDE.
NHTSA ODI #10807966
37,000 miles · Dec 1, 2015
Electrical System
DOOR AJAR LIGHT STAYS ON AFTER I SHUT AND TURN OFF CAR
NHTSA ODI #10807702
Official recalls
3Jul 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.
Consequence & remedy
Consequence: If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10.
Jan 6, 2014
Ford Motor Company (Ford) is recalling certain model year 2012-2013 Edge vehicles manufactured from September 2, 2010, through April 25, 2013, and equipped with 2.0L engines. The fuel line pulse damper metal housing may crack as a result of an improper manufacturing process. A cracked fuel line pulse damper housing may result in a combination of fuel odor, weepage, or a continuous leak while the fuel system is pressurized.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Ford will notify owners, and dealers will replace the fuel line with one that does not have a damper, free of charge. The safety recall began on February 25, 2014. Owners may contact Ford at 1-866-436-7332. Ford's number for this recall is 13S13. IMPORTANT: This recall supersedes recall 12V-438. All vehicles that have been remedied under the previous recall need to have the current remedy applied.
Sep 7, 2012
Ford is recalling certain 2012 Edge vehicles manufactured from September 2, 2010, through October 31, 2011, equipped with 2.0L engines. The fuel line pulse damper metal housing may crack as a result of an improper manufacturing process. A cracked fuel line pulse damper housing may result in a combination of fuel odor, weepage, or a continuous leak while the fuel system is pressurized.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Ford will notify owners, and dealers will repair the vehicles free of charge. The safety recall began on September 27, 2012. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1PE16012 · Door Ajar Warning Light Always On
Opened Sep 28, 2016 · Closed Mar 20, 2017
Status: closed (inferred from source dates) · Interior Lighting; Latches/locks/linkages; Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Additional source detail variants (3)
Interior Lighting
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
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