NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
1,134 reports70,000 miles · Feb 14, 2016
Electrical System
WHEN STARTING AND SHUTTING OFF THE CAR, THE "DRIVER DOOR AJAR" WARNING COMES ON AND INTERIOR LIGHTS WILL NOT SHUT OFF. YOU HAVE TO CONTINUALLY SLAM THE DOOR TO GET BOTH TO GO OUT. SOMETIMES THE WARNING LIGHT AND INTERIOR LIGHTS COME ON WHILE DRIVING. THIS MAKES IT EXTREMELY DIFFICULT TO SEE THE ROAD WHEN IT'S DARK OUTSIDE. I…
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WHEN STARTING AND SHUTTING OFF THE CAR, THE "DRIVER DOOR AJAR" WARNING COMES ON AND INTERIOR LIGHTS WILL NOT SHUT OFF. YOU HAVE TO CONTINUALLY SLAM THE DOOR TO GET BOTH TO GO OUT. SOMETIMES THE WARNING LIGHT AND INTERIOR LIGHTS COME ON WHILE DRIVING. THIS MAKES IT EXTREMELY DIFFICULT TO SEE THE ROAD WHEN IT'S DARK OUTSIDE. I ALMOST WENT INTO A DITCH LAST WEEK BECAUSE OF THIS ISSUE. I STARTED COMPLAINING ABOUT THIS ISSUE WHILE STILL UNDER WARRANTY BUT THE FORD DEALER DID NOT FIX IT. NOW THEY WANT $500 TO CORRECT THE PROBLEM. FORD SHOULD BE ACCOUNTABLE FOR THIS KNOWN SAFETY ISSUE - NOT THE CONSUMER.
NHTSA ODI #10826096
45,500 miles · Feb 10, 2016
Unknown Or Other
DRIVER DOOR SENSOR INTERMITTENTLYY GOES OUT. DOOR WILL CLOSE PROPERLY AND WILL START DRIVING AND SOMETIMES THE SWITCH ACTIVATES WHILE I AM DRIVING EVEN ON THE FREEWAY. THE DOOR IS CLEARLY SHUT (AT LEAST I THINK IT IS). OTHER ISSUE IS IF THE DOOR SENSOR IS SAYING DOOR IS OPEN, THE AUTO DOOR LOCKS WHEN YOU GO OVER 10 MPH DOES NOT …
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DRIVER DOOR SENSOR INTERMITTENTLYY GOES OUT. DOOR WILL CLOSE PROPERLY AND WILL START DRIVING AND SOMETIMES THE SWITCH ACTIVATES WHILE I AM DRIVING EVEN ON THE FREEWAY. THE DOOR IS CLEARLY SHUT (AT LEAST I THINK IT IS). OTHER ISSUE IS IF THE DOOR SENSOR IS SAYING DOOR IS OPEN, THE AUTO DOOR LOCKS WHEN YOU GO OVER 10 MPH DOES NOT WORK.
NHTSA ODI #10825487
58,000 miles · Feb 10, 2016
Service Brakes
BRAKES FUNCTIONED PERFECTLY PRIOR TO DEPRESSING THE BRAKE PEDAL IN TRAFFIC (ON A MAJOR CITY STREET WITH THE VEHICLE MOVING AT APPROXIMATELY 40 MPH) AND THE VEHICLE DID NOT STOP. THE PEDAL WAS DIFFICULT TO DEPRESS, BUT WITH EXTREME PRESSURE, COULD BE PUSHED ALL THE WAY TO THE FLOOR, RESULTING IN A WHISTLE OR BEEP SOUND. THE VEH…
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BRAKES FUNCTIONED PERFECTLY PRIOR TO DEPRESSING THE BRAKE PEDAL IN TRAFFIC (ON A MAJOR CITY STREET WITH THE VEHICLE MOVING AT APPROXIMATELY 40 MPH) AND THE VEHICLE DID NOT STOP. THE PEDAL WAS DIFFICULT TO DEPRESS, BUT WITH EXTREME PRESSURE, COULD BE PUSHED ALL THE WAY TO THE FLOOR, RESULTING IN A WHISTLE OR BEEP SOUND. THE VEHICLE BECAME (AND REMAINS ALMOST 24 HOURS LATER) UNSAFE TO DRIVE BECAUSE IT CANNOT BE STOPPED WITHIN A REASONABLE DISTANCE. INTERNET RESEARCH INDICATES THIS TO BE A KNOWN PROBLEM WITH THE 2012 FORD EDGE BRAKE SYSTEM, AND REFERENCES PROBLEMS WITH BRAKE BOOSTER. THERE SHOULD BE A SAFETY-RELATED RECALL MANDATED FOR THIS VEHICLE, GIVEN THE PROPENSITY FOR SUDDENLY FAILED BRAKES TO CAUSE SERIOUS ACCIDENTS OR INJURIES.
NHTSA ODI #10825275
78,000 miles · Feb 9, 2016
Unknown Or Other
WHILE DRIVING THE CAR DOOR AJAR LIGHT IS ON INTERIOR LIGHTS COME ON AND SOUND DINGS . AND EVERY TIME YOU STOP IT TELLS YOU TO SHIFT INTO PARK. AND DOORS WILL NOT LOCK VERY UNSAFE CONDITION.
NHTSA ODI #10825238
96,000 miles · Feb 7, 2016
Electrical System
THE DRIVER'S DOOR SENSOR IS MALFUNCTIONING. IT ALERTS YOU THAT THE DOOR IS OPEN WHEN IT IS CLEARLY SHUT AND SHUT WELL. I BELIEVE IT IS THE SENSOR. THE SENSOR IS IN THE DOOR PANEL AND NOT EASILY REPLACED. THIS PROBLEM CAUSES THE LIGHTS TO NOT GO OFF AND DOOR ALERT TO STAY ON, IN EFFECT DISTRACTING THE DRIVER AND MISINFORMING …
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THE DRIVER'S DOOR SENSOR IS MALFUNCTIONING. IT ALERTS YOU THAT THE DOOR IS OPEN WHEN IT IS CLEARLY SHUT AND SHUT WELL. I BELIEVE IT IS THE SENSOR. THE SENSOR IS IN THE DOOR PANEL AND NOT EASILY REPLACED. THIS PROBLEM CAUSES THE LIGHTS TO NOT GO OFF AND DOOR ALERT TO STAY ON, IN EFFECT DISTRACTING THE DRIVER AND MISINFORMING THEM OF A PROBLEM. THIS MAY AFFECT THE CAR DOING OTHER THINGS IF IT THINKS THE DOOR IS OPEN WHEN IT IS NOT. THIS HAPPENS WHEN VEHICLE IS STATIONARY AND CONTINUES WHILE MOVING. IT IS NOT AN ADJUSTMENT PROBLEM WITH THE LATCH.
NHTSA ODI #10824716
48,000 miles · Feb 5, 2016
Electrical System
DOOR AJAR WARNING KEEPS COMING ON, SOMETIMES WHEN YOUR FIRST GET IN THE CAR IT WILL NOT SHUT OFF, DOME LIGHT IS ON, WILL ALSO COME ON WHILE DRIVING EVENTHOUGH THERE WAS NO SENSOR LIGHT ON WHEN FIRST DRIVING, SHUT DOOR SEVERAL TIMES, SOFT OR HARD AND WILL NOT GO OFF, VERY ANNOYING SINCE THE SOUND GOES OFF THAT INDICATES DOOR I…
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DOOR AJAR WARNING KEEPS COMING ON, SOMETIMES WHEN YOUR FIRST GET IN THE CAR IT WILL NOT SHUT OFF, DOME LIGHT IS ON, WILL ALSO COME ON WHILE DRIVING EVENTHOUGH THERE WAS NO SENSOR LIGHT ON WHEN FIRST DRIVING, SHUT DOOR SEVERAL TIMES, SOFT OR HARD AND WILL NOT GO OFF, VERY ANNOYING SINCE THE SOUND GOES OFF THAT INDICATES DOOR IS AJAR, CANNOT LOCK DOORS WHEN THIS HAPPENS WHILE DRIVING, AT NIGHT THE DOME LIGHT BEING DISTRACTS FROM DRIVING AND HARDER TO SEE THE ROAD, TOOK TO DEALERSHIP THEY COULD NOT FIND PROBLEM SINCE IT WAS INTERMITTENT, NOW IT HAPPENS MORE THAN NOT. PLEASE RECALL
NHTSA ODI #10824512
55,000 miles · Feb 5, 2016
Fuel/propulsion System
CAR WOULD LOSE POWER, RUN SLUGGISH AND SHUT OFF, WHEN RESTART, LOW OIL PRESSURE WARNING COMES UP, DRIVE CAR AND WARNING GOES OFF, CHECK ENGINE LIGHT REMAINS ON THEN MYSTERIOUSLY SHUTS OFF AND CAR DRIVES FINE UNTIL IT HAPPENS AGAIN, STARTED HAPPENING PERIODICALLY MONTHLY THEN WENT TO EVERY FEW DAYS
NHTSA ODI #10824511
Mileage unknown · Feb 4, 2016
Electrical SystemUnknown Or OtherVisibility/wiper
THE DRIVER SIDE DOOR LATCH ASSEMBLY HAS WENT BAD AND IT IS A PROBLEM THAT FORD REFUSES TO ADDRESS. IT KEEP THE LIGHT ON IN THE CABIN OF THE CAR AND THE DOOR DOESN'T LOCK APPROPRIATELY FOR SAFETY.
NHTSA ODI #10824182
Mileage unknown · Feb 2, 2016
Electrical System
SAFETY ISSUE WITH DOOR AJAR WARNING, DOME LIGHT STAYS ON, DOOR DOES NOT LOCK WHILE DRIVING. A WARNING CHIMES " PUT BACK IN PARK." THE DOORS CANNOT BE LOCKED FROM THE INSIDE. SLAMMING THE DOOR TO ELIMINATE WARNING 'DOOR AJAR' RISK INJURY AND DAMAGE TO OTHER COMPONENTS. RESEARCH SHOWS A LONG STANDING NATIONWIDE PROBLEM AND NO RE…
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SAFETY ISSUE WITH DOOR AJAR WARNING, DOME LIGHT STAYS ON, DOOR DOES NOT LOCK WHILE DRIVING. A WARNING CHIMES " PUT BACK IN PARK." THE DOORS CANNOT BE LOCKED FROM THE INSIDE. SLAMMING THE DOOR TO ELIMINATE WARNING 'DOOR AJAR' RISK INJURY AND DAMAGE TO OTHER COMPONENTS. RESEARCH SHOWS A LONG STANDING NATIONWIDE PROBLEM AND NO RECALL. TO THE DEALER IT GOES TO PROVIDE SAFETY TO THE FAMILY.
NHTSA ODI #10823677
Mileage unknown · Feb 2, 2016
Exterior Lighting
THE LATCH DOOR AJAR DOME LIGHTS STAY ON WHEN THE FOO IS CLOSED
NHTSA ODI #10823662
Official recalls
3Jul 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.
Consequence & remedy
Consequence: If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10.
Jan 6, 2014
Ford Motor Company (Ford) is recalling certain model year 2012-2013 Edge vehicles manufactured from September 2, 2010, through April 25, 2013, and equipped with 2.0L engines. The fuel line pulse damper metal housing may crack as a result of an improper manufacturing process. A cracked fuel line pulse damper housing may result in a combination of fuel odor, weepage, or a continuous leak while the fuel system is pressurized.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Ford will notify owners, and dealers will replace the fuel line with one that does not have a damper, free of charge. The safety recall began on February 25, 2014. Owners may contact Ford at 1-866-436-7332. Ford's number for this recall is 13S13. IMPORTANT: This recall supersedes recall 12V-438. All vehicles that have been remedied under the previous recall need to have the current remedy applied.
Sep 7, 2012
Ford is recalling certain 2012 Edge vehicles manufactured from September 2, 2010, through October 31, 2011, equipped with 2.0L engines. The fuel line pulse damper metal housing may crack as a result of an improper manufacturing process. A cracked fuel line pulse damper housing may result in a combination of fuel odor, weepage, or a continuous leak while the fuel system is pressurized.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Ford will notify owners, and dealers will repair the vehicles free of charge. The safety recall began on September 27, 2012. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1PE16012 · Door Ajar Warning Light Always On
Opened Sep 28, 2016 · Closed Mar 20, 2017
Status: closed (inferred from source dates) · Interior Lighting; Latches/locks/linkages; Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Additional source detail variants (3)
Interior Lighting
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
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