NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
1,134 reports62,591 miles · Jan 30, 2017
Electrical SystemExterior Lighting
THE "DOOR AJAR" LIGHT WILL NOT SHUT OFF EVEN WHEN THE DOOR IS CLOSED AND THIS LEAVES THE INTERIOR LIGHTS ON WHICH IS A NIGHTTIME DRIVING HAZARD. THE DEALER SAYS THE LATCH IS DEFECTIVE AND FORD WILL NOT ASSIST IN THE REPAIR. THIS HAPPENS WHEN THE CAR IS MOVING AND STATIONARY. DUE TO THE HIGH COST (OVER $550.00) PEOPLE ARE GOING …
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THE "DOOR AJAR" LIGHT WILL NOT SHUT OFF EVEN WHEN THE DOOR IS CLOSED AND THIS LEAVES THE INTERIOR LIGHTS ON WHICH IS A NIGHTTIME DRIVING HAZARD. THE DEALER SAYS THE LATCH IS DEFECTIVE AND FORD WILL NOT ASSIST IN THE REPAIR. THIS HAPPENS WHEN THE CAR IS MOVING AND STATIONARY. DUE TO THE HIGH COST (OVER $550.00) PEOPLE ARE GOING TO IGNORE THE REPAIR AND THEN DRIVE IMPAIRED. SO HOW MANY ACCIDENTS ARE REQUIRED BEFORE FORD IS FORCED TO DEAL WITH THIS ISSUE? *TR
NHTSA ODI #10948555
102,894 miles · Jan 27, 2017
Electrical System
TL* THE CONTACT OWNS A 2012 FORD EDGE. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE STARTED TO DECELERATE. THE CONTACT DEPRESSED THE ACCELERATOR PEDAL NUMEROUS TIMES, BUT THE VEHICLE FAILED TO ACCELERATE. THE CONTACT COASTED INTO A PARKING LOT, WAITED FOR A WHILE, AND RESUMED DRIVING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED…
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TL* THE CONTACT OWNS A 2012 FORD EDGE. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE STARTED TO DECELERATE. THE CONTACT DEPRESSED THE ACCELERATOR PEDAL NUMEROUS TIMES, BUT THE VEHICLE FAILED TO ACCELERATE. THE CONTACT COASTED INTO A PARKING LOT, WAITED FOR A WHILE, AND RESUMED DRIVING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 102,894.
NHTSA ODI #10948047
87,066 miles · Jan 23, 2017
Electrical SystemFuel System, GasolinePower Train
WHILE DRIVING THE CAR SHUTS OFF AND A WRENCH POPS UP ON THE DASH. LAT TIME IT HAPPEN MY WIFE WAS DRIVING IN AN INTERSECTION . THAN 2 MORE TIMES IN A 4 MILE DRIVE . WE HAD THIS ISSUE BEFORE AND HAD THE THROTTLE BODY REPLACED ABOUT 8 MONTHS AGO AND THAT WORKED TILL NOW. MY WIFE IS TO SCARED TO DRIVE THE VEHICLE AND I CANT SAY I B…
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WHILE DRIVING THE CAR SHUTS OFF AND A WRENCH POPS UP ON THE DASH. LAT TIME IT HAPPEN MY WIFE WAS DRIVING IN AN INTERSECTION . THAN 2 MORE TIMES IN A 4 MILE DRIVE . WE HAD THIS ISSUE BEFORE AND HAD THE THROTTLE BODY REPLACED ABOUT 8 MONTHS AGO AND THAT WORKED TILL NOW. MY WIFE IS TO SCARED TO DRIVE THE VEHICLE AND I CANT SAY I BLAME HER . *TR
NHTSA ODI #10946968
Mileage unknown · Jan 18, 2017
Electrical SystemElectronic Stability Control (esc)
A WARNING LIGHT IS DISPLAYED STATING THE PASSENGER DOOR IS AJAR WHEN IT IS NOT. THE DOOR CAN BE REPEATEDLY OPENED AND CLOSED ATTEMPTING TO MAKE THE WARNING LIGHT GO OFF, IT DOES NOT WORK THE MAJORITY OF THE TIME. THE INTERIOR LIGHTS WILL NOT GO OFF, WHICH MAKES DRIVING A HAZARD. ALSO, THE DOOR WILL NOT LOOK WHEN THE WARNING …
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A WARNING LIGHT IS DISPLAYED STATING THE PASSENGER DOOR IS AJAR WHEN IT IS NOT. THE DOOR CAN BE REPEATEDLY OPENED AND CLOSED ATTEMPTING TO MAKE THE WARNING LIGHT GO OFF, IT DOES NOT WORK THE MAJORITY OF THE TIME. THE INTERIOR LIGHTS WILL NOT GO OFF, WHICH MAKES DRIVING A HAZARD. ALSO, THE DOOR WILL NOT LOOK WHEN THE WARNING LIGHT IS ON. ANOTHER SAFETY CONCERN. *TR
NHTSA ODI #10946262
Mileage unknown · Jan 12, 2017
Electrical SystemStructure
DOOR AJAR SENSOR FAILED AND SAYS DOORS ARE OPEN WHEN THEY ARE LATCHED. YOU ARE NOT ABLE TO LOCK THE DOORS WHEN DRIVING WITH THIS ALARM. *TR
NHTSA ODI #10944949
15 miles · Jan 11, 2017
Exterior LightingUnknown Or Other
DOOR AJAR SENSOR ...THIS IS CAUSING MY DOME LIGHTS TO JUST COME ON GOING DOWN THE ROAD AND TANK GOODNESS WHEN THIS HAPPENED THERE WASN'T ANOTHER CAR NEAR ME BECAUSE I WOULD HAVE CRASHED INTO THEM BECAUSE IT BLINDED ME. ALSO MY DOORS WANT LOCK WHEN THIS SENSOR IS MESSING UP. I HAVE ALREADY HAD ONE REPLACED AND NOW ANOTHER ONE I T…
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DOOR AJAR SENSOR ...THIS IS CAUSING MY DOME LIGHTS TO JUST COME ON GOING DOWN THE ROAD AND TANK GOODNESS WHEN THIS HAPPENED THERE WASN'T ANOTHER CAR NEAR ME BECAUSE I WOULD HAVE CRASHED INTO THEM BECAUSE IT BLINDED ME. ALSO MY DOORS WANT LOCK WHEN THIS SENSOR IS MESSING UP. I HAVE ALREADY HAD ONE REPLACED AND NOW ANOTHER ONE I THINK THIS IS A MAJOR PROBLEM AND FORD WILL NOT RECOGNIZE IT.
NHTSA ODI #10944402
94,000 miles · Jan 6, 2017
Unknown Or Other
DOOR AJAR LIGHT GOES ON, EVEN WHEN DOOR IS CLOSED, WHICH LEADS TO ISSUES AT TIMES WITH THE DOOR CLOSING. FORD IS AWARE ITS AN ISSUE, HAS BEEN REPLACED ON THIS VEHICLE PREVIOUSLY, AND THEY REFUSE TO ISSUE A RECALL ON IT. DRAINS THE BATTERY AND IS A SAFETY ISSUE.
NHTSA ODI #10940064
65,500 miles · Jan 3, 2017
Service Brakes
SOMETIMES WHEN THE ABS ACTIVATES THE BRAKE PEDAL BECOMES VERY SOFT, YOU CAN STILL STOP BUT YOU HAVE VERY LITTLE BRAKING FOR THE FIRST 3/4 OF THE PEDAL. I HAVE FIGURED OUT THAT I CAN REST THE ABS CONTROL MODULE BY GOING IN TO THE CAR WASH AND ACTIVATING THE ABS A FEW TIMES. I THINK THE PROBLEM IS THE HCU AND I COULD HAVE ONE PUT…
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SOMETIMES WHEN THE ABS ACTIVATES THE BRAKE PEDAL BECOMES VERY SOFT, YOU CAN STILL STOP BUT YOU HAVE VERY LITTLE BRAKING FOR THE FIRST 3/4 OF THE PEDAL. I HAVE FIGURED OUT THAT I CAN REST THE ABS CONTROL MODULE BY GOING IN TO THE CAR WASH AND ACTIVATING THE ABS A FEW TIMES. I THINK THE PROBLEM IS THE HCU AND I COULD HAVE ONE PUT IN BUT THIS SEEMS TO ME TO BE A DESIGN FAILURE AND SHOULD BE COVERED UNDER A RECALL. ITS ONLY HAPPENED A COUPLE OF TIMES WHEN DRIVING DURING ICY CONDITIONS BUT IT SHOULD NOT HAPPEN AND COULD CAUSE AN ACCIDENT. *TR
NHTSA ODI #10939473
110,000 miles · Dec 29, 2016
Structure
DRIVERS DOOR WILL NOT LOCK, ICON ON DASH SAYS "DRIVERS DOOR ADJAR"' WHEN THE VEHICLE IS IN MOTION. WHEN STOPPED, EVEN MOMENTARILY THE "SHIFT TO PARK" LOGO APPEARS, AND A CHIME SOUNDS. UNABLE TO LOCK THE VEHICLE WHEN PARKED AS THE FACTORY ALARM STARTS SOUNDING DEPENDING ON THE OUTSIDE TEMPERATURE.
NHTSA ODI #10938508
77,000 miles · Dec 29, 2016
Structure
FORD EDGE LEFT REAR DOOR LATCH FAILING. THE LATCH SENSOR RANDOMLY FAULTS AND IT'S UNCLEAR IF THE DOOR IS PROPERLY LATCHED OR NOT. THE ALARM WILL SOUND RANDOMLY AS THE SENSOR FAILS WHILE THE CAR IS LOCKED. THIS COULD CAUSE A SITUATION WHERE THE DOOR IS NOT PROPERLY CLOSED BUT THE SENSOR SAYS IT IS. PASSENGERS IN THE CAR COULD BE …
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FORD EDGE LEFT REAR DOOR LATCH FAILING. THE LATCH SENSOR RANDOMLY FAULTS AND IT'S UNCLEAR IF THE DOOR IS PROPERLY LATCHED OR NOT. THE ALARM WILL SOUND RANDOMLY AS THE SENSOR FAILS WHILE THE CAR IS LOCKED. THIS COULD CAUSE A SITUATION WHERE THE DOOR IS NOT PROPERLY CLOSED BUT THE SENSOR SAYS IT IS. PASSENGERS IN THE CAR COULD BE EJECTED. LATCH FAULTS WHEN STATIONARY OR IN MOTION.
NHTSA ODI #10938456
Official recalls
3Jul 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.
Consequence & remedy
Consequence: If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10.
Jan 6, 2014
Ford Motor Company (Ford) is recalling certain model year 2012-2013 Edge vehicles manufactured from September 2, 2010, through April 25, 2013, and equipped with 2.0L engines. The fuel line pulse damper metal housing may crack as a result of an improper manufacturing process. A cracked fuel line pulse damper housing may result in a combination of fuel odor, weepage, or a continuous leak while the fuel system is pressurized.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Ford will notify owners, and dealers will replace the fuel line with one that does not have a damper, free of charge. The safety recall began on February 25, 2014. Owners may contact Ford at 1-866-436-7332. Ford's number for this recall is 13S13. IMPORTANT: This recall supersedes recall 12V-438. All vehicles that have been remedied under the previous recall need to have the current remedy applied.
Sep 7, 2012
Ford is recalling certain 2012 Edge vehicles manufactured from September 2, 2010, through October 31, 2011, equipped with 2.0L engines. The fuel line pulse damper metal housing may crack as a result of an improper manufacturing process. A cracked fuel line pulse damper housing may result in a combination of fuel odor, weepage, or a continuous leak while the fuel system is pressurized.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Ford will notify owners, and dealers will repair the vehicles free of charge. The safety recall began on September 27, 2012. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1PE16012 · Door Ajar Warning Light Always On
Opened Sep 28, 2016 · Closed Mar 20, 2017
Status: closed (inferred from source dates) · Interior Lighting; Latches/locks/linkages; Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Additional source detail variants (3)
Interior Lighting
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
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