I KEEP GETTING A DOOR AJAR WARNING EVEN WHEN THE DOOR IS COMPLETELY SHUT. THEREFORE MY LIGHTS STAY ON EXTRA AND MY AUTO DOOR LOCKS WONT LOCK, AND I HAVE A CHILD IN THE REAR SEAT SO THE CHILD COULD OPEN THE DOOR IF I DON'T MANUALLY LOCK THEM...NOT SAFE!. UPON SEARCHING, THE DOOR SENSOR NEEDS TO BE REPLACED WHICH IS NO EASY TASK.…
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I KEEP GETTING A DOOR AJAR WARNING EVEN WHEN THE DOOR IS COMPLETELY SHUT. THEREFORE MY LIGHTS STAY ON EXTRA AND MY AUTO DOOR LOCKS WONT LOCK, AND I HAVE A CHILD IN THE REAR SEAT SO THE CHILD COULD OPEN THE DOOR IF I DON'T MANUALLY LOCK THEM...NOT SAFE!. UPON SEARCHING, THE DOOR SENSOR NEEDS TO BE REPLACED WHICH IS NO EASY TASK. FORD SHOULD REPLACE FOR NO FEE.
NHTSA ODI #10923993
51,000 miles · Oct 14, 2016
Unknown Or Other
DRIVER'S SIDE DOOR KEEPS SOUNDING THE DOOR AJAR WARNING EVEN WHEN THE DOOR IS FIRMLY CLOSED. NO AMOUNT OF OPEN/CLOSING SEEMS TO CLEAR THE WARNING AND THEREFORE THE WARNING CHIMES OCCUR EVERY TIME THE CAR REACHES A STOP IN TRAFFIC. FALSE WARNINGS ARE DANGEROUS AND DOORS WILL NOT LOCK WHILE CAR IS ON.
NHTSA ODI #10916069
40,000 miles · Oct 11, 2016
Electrical SystemUnknown Or Other
DRIVER SIDE DOOR DOES NOT CLOSE PROPERLY. DOOR AJAR LIGHT STAYS ON. HAPPENS MORE IN WARM WEATHER THAN COLD. HAS CAUSE DOME LIGHTS TO STAY ON OR COME ON INTERMITTENTLY . IF CAR NOT DRIVEN FOR A DAY OR TWO, HAS CAUSED BATTERY TO DRAIN COMPLETELY. ROADSIDE ASSISTANCE HAS HAD TO BE CALLED ON MULTIPLE OCCASIONS. HAS BEEN HAPPENI…
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DRIVER SIDE DOOR DOES NOT CLOSE PROPERLY. DOOR AJAR LIGHT STAYS ON. HAPPENS MORE IN WARM WEATHER THAN COLD. HAS CAUSE DOME LIGHTS TO STAY ON OR COME ON INTERMITTENTLY . IF CAR NOT DRIVEN FOR A DAY OR TWO, HAS CAUSED BATTERY TO DRAIN COMPLETELY. ROADSIDE ASSISTANCE HAS HAD TO BE CALLED ON MULTIPLE OCCASIONS. HAS BEEN HAPPENING FOR OVER A YEAR. WHEN CAR IS IN MOTION, CAR DOOR AJAR IS CONSTANTLY ON, AND ANYTIME YOU BREAK TO A NEAR STOP, THE ALARM BELL CHIMES.
NHTSA ODI #10915300
48,000 miles · Oct 7, 2016
Unknown Or Other
THE "DOOR AJAR" WARNING LIGHT STAYS ON EVEN WHEN THE DOOR IS COMPLETELY CLOSED. INTEROIR LIGHTS STAY ON A AND A WARNING DING KEEPS ANNOYING ME......
NHTSA ODI #10914840
Mileage unknown · Oct 4, 2016
Electrical SystemUnknown Or Other
THE DRIVER DOOR IS FULLY CLOSED AND THE DASHBOARD LIGHT COMES ON STATING THE DOOR IS AJAR. INTERIOR LIGHT WILL NOT TURN OFF. THE DOOR WILL NOT LOCK AND BATT DRAINS.
NHTSA ODI #10913831
95,000 miles · Oct 4, 2016
Electrical SystemUnknown Or Other
DOOR AJAR LIGHT REMAINS ON, EVEN THOUGH THE DOOR IS PROPERLY CLOSED. DOORS WILL NOT LOCK WHILE THE DOOR AJAR LIGHT IS ACTIVE. INTERIOR LIGHTS WILL NOT GO OFF WHILE THE DOOR AJAR LIGHT IS ACTIVE.
NHTSA ODI #10913680
65,000 miles · Oct 4, 2016
Exterior LightingUnknown Or Other
THE "DOOR AJAR" WARNING LIGHT WILL NOT TURN OFF WHEN THE DRIVER AND REAR LEFT PASSENGER DOORS ARE CLOSED. THE DOORS ARE CLOSED FIRMLY, BUT THE WARNING LIGHT STILL SHOWS THE DOORS TO BE OPEN. THE DOORS ARE CLOSED AND LOCKED, BUT THE CAR REGISTERS THEM AS OPEN, AND THUS KEEPS THE INTERIOR DOME LIGHT ON ALONG WITH THE EXTERIOR LI…
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THE "DOOR AJAR" WARNING LIGHT WILL NOT TURN OFF WHEN THE DRIVER AND REAR LEFT PASSENGER DOORS ARE CLOSED. THE DOORS ARE CLOSED FIRMLY, BUT THE WARNING LIGHT STILL SHOWS THE DOORS TO BE OPEN. THE DOORS ARE CLOSED AND LOCKED, BUT THE CAR REGISTERS THEM AS OPEN, AND THUS KEEPS THE INTERIOR DOME LIGHT ON ALONG WITH THE EXTERIOR LIGHTS OF THE CAR. WITHOUT NO WAY TO TURN OFF THE LIGHTS THEY END UP DRAINING THE BATTERY.
NHTSA ODI #10913675
69,375 miles · Oct 1, 2016
Unknown Or Other
SECOND TIME DOOR AJAR INDICATOR CAME ON IN 1 YEAR, DRIVERS DOOR AND DRIVER PASSENGER DOOR HAD TO BE REPLACED TO THE AMOUNT OF $ 650.00. WHEN THIS HAPPENS THE INSIDE LIGHT STAYS ON, WHICH IN TURN DRAINS THE BATTERY. OBVIOUSLY THIS HAPPENS A LOT BECAUSE THERE ARE SELF HELP VIDEOS TO DISABLE THE MECHANISMS. I AM INQUIRING AS TO BE…
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SECOND TIME DOOR AJAR INDICATOR CAME ON IN 1 YEAR, DRIVERS DOOR AND DRIVER PASSENGER DOOR HAD TO BE REPLACED TO THE AMOUNT OF $ 650.00. WHEN THIS HAPPENS THE INSIDE LIGHT STAYS ON, WHICH IN TURN DRAINS THE BATTERY. OBVIOUSLY THIS HAPPENS A LOT BECAUSE THERE ARE SELF HELP VIDEOS TO DISABLE THE MECHANISMS. I AM INQUIRING AS TO BEING REIMBURSED FOR THE ABOVE AMOUNT. I BELIEVE THERE IS A PROBLEM DUE TO THE FACT THAT THE MECHANISM WENT BAD ON THE SAME SIDE. REPAIRS WERE MADE AT TIMBROOK FORD RR3 BOX 3280 KEYSER,WV 26726 P#304-788-7900 THIS HAPPENED SEPT.2015 & SEPT 2016.
NHTSA ODI #10910902
41,800 miles · Sep 16, 2016
Unknown Or Other
DRIVERS SIDE DOOR AJAR INDICATOR REMAINS ON RESULTING IN AN INABILITY TO LOCK DOORS, INTERIOR LIGHTS REMAIN ON, WARNING CHIMES/NOTIFICATIONS CONTINUE WHILE DRIVING. DOOR LATCH SENSOR NOT WORKING.
NHTSA ODI #10907258
Mileage unknown · Sep 10, 2016
Unknown Or Other
DOOR SENSOR STATES DOOR AJAR ON PANEL WHEN IT IS CLOSED. WILL HAVE TO SHUT DOOR PRETTY HARD SEVERAL TIMES.
Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.
Consequence & remedy
Consequence: If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10.
Ford Motor Company (Ford) is recalling certain model year 2012-2013 Edge vehicles manufactured from September 2, 2010, through April 25, 2013, and equipped with 2.0L engines. The fuel line pulse damper metal housing may crack as a result of an improper manufacturing process. A cracked fuel line pulse damper housing may result in a combination of fuel odor, weepage, or a continuous leak while the fuel system is pressurized.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Ford will notify owners, and dealers will replace the fuel line with one that does not have a damper, free of charge. The safety recall began on February 25, 2014. Owners may contact Ford at 1-866-436-7332. Ford's number for this recall is 13S13. IMPORTANT: This recall supersedes recall 12V-438. All vehicles that have been remedied under the previous recall need to have the current remedy applied.
Ford is recalling certain 2012 Edge vehicles manufactured from September 2, 2010, through October 31, 2011, equipped with 2.0L engines. The fuel line pulse damper metal housing may crack as a result of an improper manufacturing process. A cracked fuel line pulse damper housing may result in a combination of fuel odor, weepage, or a continuous leak while the fuel system is pressurized.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Ford will notify owners, and dealers will repair the vehicles free of charge. The safety recall began on September 27, 2012. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Additional source detail variants (3)
Interior Lighting
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
2012 Ford Edge Problems, Complaints & Recalls | Skip That Year
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