IllustrationTL* THE CONTACT OWNS A 2012 FORD EDGE. WHEN THE CONTACT STARTED THE VEHICLE, THE DRIVER SIDE DOOR AJAR WARNING LIGHT ILLUMINATED. THE CONTACT DROVE THE VEHICLE TO THE DEALER TO BE DIAGNOSED, BUT NOT REPAIRED. THE FAILURE CONTINUED TO OCCUR INTERMITTENTLY. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.
2012 Ford Edge
Owner reports · Recalls · Investigations
Similar to other model years
Owner complaints for the 2012 Ford Edge do not stand out strongly from the model-year median of 724.
About this comparison →How this year compares
Owner complaints by model year
Compare all Edge years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
790–25K
32525–50K
22750–75K
12275–100K
103100–150K
18150K+
874 reports with mileage · 260 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Electrical System. Review the 462 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Service Brakes. Review the 247 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Structure. Review the 168 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
26 crash reports5 fire reports12 injury reports
Structure complaints
168 reportsDRIVER'S DOOR SENSOR IS FAULTY. THE VEHICLE'S INSTRUMENT PANEL WILL INDICATE THAT THE DOOR IS AJAR WHEN IT IS FIRMLY CLOSED. THIS ALERT OFTEN APPEARS WHILE THE VEHICLE IS IN MOTION. WHEN I EXIT THE VEHICLE AND THE PROBLEM OCCURS, THIS WILL PREVENT THE INTERIOR LIGHTS FROM GOING OUT AND IT WILL PREVENT THE SECURITY SYSTEM FROM…
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DRIVER'S DOOR SENSOR IS FAULTY. THE VEHICLE'S INSTRUMENT PANEL WILL INDICATE THAT THE DOOR IS AJAR WHEN IT IS FIRMLY CLOSED. THIS ALERT OFTEN APPEARS WHILE THE VEHICLE IS IN MOTION. WHEN I EXIT THE VEHICLE AND THE PROBLEM OCCURS, THIS WILL PREVENT THE INTERIOR LIGHTS FROM GOING OUT AND IT WILL PREVENT THE SECURITY SYSTEM FROM ARMING. THIS PROBLEM IS DISTRACTING WHILE DRIVING DUE TO THE ALERTS AND THE INTERIOR LIGHTING, ESPECIALLY AT NIGHT. THE ISSUE HAS ALSO RESULTED IN THEFT FROM MY VEHICLE. WHEN THE VEHICLE IS OFF, THE DOME LIGHTS DO NOT GO OFF AS THE SENSOR INDICATES THE DOOR IS OPEN. WHILE PARKED OUTSIDE MY HOUSE, MY VEHICLE WAS BROKEN INTO WITHOUT THE ALARM SOUNDING, RESULTING IN THEFT OF PERSONAL ITEMS INCLUDING CHECKS, CASH, AND ELECTRONICS. THE VEHICLE'S BATTERY HAS ALSO DRAINED OVERNIGHT TO THE POINT OF NEEDING A JUMP START.
TL* THE CONTACT OWNS A 2012 FORD EDGE. THE CONTACT STATED THAT WHEN THE DOOR ON THE DRIVER SIDE WAS CLOSED, THE AJAR WARNING LIGHT REMAINED ILLUMINATED AS WELL AS THE LIGHT ABOVE THE PASSENGER SEAT. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DOORS AND SWITCH ASSEMBLY NEEDED TO BE REPLACED. THE VEH…
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TL* THE CONTACT OWNS A 2012 FORD EDGE. THE CONTACT STATED THAT WHEN THE DOOR ON THE DRIVER SIDE WAS CLOSED, THE AJAR WARNING LIGHT REMAINED ILLUMINATED AS WELL AS THE LIGHT ABOVE THE PASSENGER SEAT. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DOORS AND SWITCH ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 54,000.
TL* THE CONTACT OWNS A 2012 FORD EDGE. WHILE DRIVING AT ANY SPEED, THE DRIVER SIDE DOOR AJAR SENSOR FAILED, WHICH CAUSED THE DOME LIGHT TO REMAIN ILLUMINATED AND DRAINED THE BATTERY. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEA…
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TL* THE CONTACT OWNS A 2012 FORD EDGE. WHILE DRIVING AT ANY SPEED, THE DRIVER SIDE DOOR AJAR SENSOR FAILED, WHICH CAUSED THE DOME LIGHT TO REMAIN ILLUMINATED AND DRAINED THE BATTERY. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.
TL* THE CONTACT OWNS A 2012 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE DOOR AJAR WARNING LIGHT ILLUMINATED WITH ALL DOORS CLOSED. IN ADDITION, THE DOME LIGHT REMAINED ILLUMINATED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MA…
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TL* THE CONTACT OWNS A 2012 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE DOOR AJAR WARNING LIGHT ILLUMINATED WITH ALL DOORS CLOSED. IN ADDITION, THE DOME LIGHT REMAINED ILLUMINATED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 64,000. THE VIN WAS UNAVAILABLE. UPDATED 04/06/16*LJ *JS
2012 FORD EDGE BEGAN HAVING A "DOOR AJAR" ERROR. WHEN THIS HAPPENS, YOU ARE UNABLE TO LOCK THE DOORS WITH THE KEYPAD. NOT BEING ABLE TO LOCK THE VEHICLE IS A MAJOR ISSUE. THIS PROBLEM IS CAUSED BY THE FAILURE OF A MICRO SWITCH ASSEMBLED IN THE LATCH MECHANISM. WHEN THIS SWITCH FAILS, THE SIGNAL TO TELL THE CAR THE DOOR IS CL…
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2012 FORD EDGE BEGAN HAVING A "DOOR AJAR" ERROR. WHEN THIS HAPPENS, YOU ARE UNABLE TO LOCK THE DOORS WITH THE KEYPAD. NOT BEING ABLE TO LOCK THE VEHICLE IS A MAJOR ISSUE. THIS PROBLEM IS CAUSED BY THE FAILURE OF A MICRO SWITCH ASSEMBLED IN THE LATCH MECHANISM. WHEN THIS SWITCH FAILS, THE SIGNAL TO TELL THE CAR THE DOOR IS CLOSED IS NOT SENT.
TYPICAL "DOOR IS AJAR" ERROR MESSAGE. UPON CLOSING THE DOOR, THE ERROR MESSAGE "DOOR IS AJAR" POPS UP AND THE DOME LIGHTS STAY ON WITH THE CHIMES RINGING. I ALSO HAVE A PROBLEM WITH THE ERROR MESSAGE "SHIFT TO PARK". I BELIEVE THESE COULD BE RELATED. FORD DEALER REPLACED THE SWITCH ASSEMBLY BUT THIS DIDN'T SOLVE MY PROBLEM. …
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TYPICAL "DOOR IS AJAR" ERROR MESSAGE. UPON CLOSING THE DOOR, THE ERROR MESSAGE "DOOR IS AJAR" POPS UP AND THE DOME LIGHTS STAY ON WITH THE CHIMES RINGING. I ALSO HAVE A PROBLEM WITH THE ERROR MESSAGE "SHIFT TO PARK". I BELIEVE THESE COULD BE RELATED. FORD DEALER REPLACED THE SWITCH ASSEMBLY BUT THIS DIDN'T SOLVE MY PROBLEM. THIS NEEDS RECALLED AS THOUSANDS ARE EXPERIENCING THIS SAFTEY ISSUE WITH THIS VEHICLE!
DRIVER SIDE DOOR SENSOR IS FAULTY AND SAYS MY DOOR IS OPEN WHILE IT IS CLOSED AND KEEP DOME LIGHT ON AND DOESN'T LOCK DOOR WHEN CLOSED AND USE THE KEYPAD OUTSIDE.
THE DRIVERS DOOR AJAR LIGHT GOES ON AFTER THE DOOR IS CORRECTLY CLOSED. THIS PROBLEM HAS GOTTEN WORSE OVER THE COURSE OF A COUPLE OF WEEKS. THE LIGHT NOW STAYS ON CONTINUOUSLY AND WHEN THE CAR SLOWS TO A STOP A YELLOW PANEL LIGHT TELLS THE DRIVER TO PUT THE CAR IN PARK. THIS IS VERY DANGEROUS AND MUST BE CORRECTED AS SOON AS POS…
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THE DRIVERS DOOR AJAR LIGHT GOES ON AFTER THE DOOR IS CORRECTLY CLOSED. THIS PROBLEM HAS GOTTEN WORSE OVER THE COURSE OF A COUPLE OF WEEKS. THE LIGHT NOW STAYS ON CONTINUOUSLY AND WHEN THE CAR SLOWS TO A STOP A YELLOW PANEL LIGHT TELLS THE DRIVER TO PUT THE CAR IN PARK. THIS IS VERY DANGEROUS AND MUST BE CORRECTED AS SOON AS POSSIBLE!
MY 2012 FORD EDGE HAS DRIVER DOOR AJAR INDICATOR, CLOSING THE DOOR REPEATEDLY DOES NOT CORRECT THE PROBLEM. THE CAR KEEPS TELLING ME TO SHIFT TO PARK. THE DOOR SWITCH IS A MODULE INSIDE THE DOOR.
Official recalls
314V393000 · Power Train:axle Assembly:axle Shaft
Jul 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.
Consequence & remedy
Consequence: If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10.
14V002000 · Fuel System, Gasoline
Jan 6, 2014
Ford Motor Company (Ford) is recalling certain model year 2012-2013 Edge vehicles manufactured from September 2, 2010, through April 25, 2013, and equipped with 2.0L engines. The fuel line pulse damper metal housing may crack as a result of an improper manufacturing process. A cracked fuel line pulse damper housing may result in a combination of fuel odor, weepage, or a continuous leak while the fuel system is pressurized.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Ford will notify owners, and dealers will replace the fuel line with one that does not have a damper, free of charge. The safety recall began on February 25, 2014. Owners may contact Ford at 1-866-436-7332. Ford's number for this recall is 13S13. IMPORTANT: This recall supersedes recall 12V-438. All vehicles that have been remedied under the previous recall need to have the current remedy applied.
12V438000 · Fuel System, Gasoline:delivery:hoses, Lines/piping, And Fittings
Sep 7, 2012
Ford is recalling certain 2012 Edge vehicles manufactured from September 2, 2010, through October 31, 2011, equipped with 2.0L engines. The fuel line pulse damper metal housing may crack as a result of an improper manufacturing process. A cracked fuel line pulse damper housing may result in a combination of fuel odor, weepage, or a continuous leak while the fuel system is pressurized.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Ford will notify owners, and dealers will repair the vehicles free of charge. The safety recall began on September 27, 2012. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1PE16012 · Door Ajar Warning Light Always On
Opened Sep 28, 2016 · Closed Mar 20, 2017
Status: closed (inferred from source dates) · Interior Lighting; Latches/locks/linkages; Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Additional source detail variants (3)
Interior Lighting
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.