THE DRIVER DOOR LATCH HAS A CENSOR THAT GOES OUT AND CAUSES THE CAR DOOR TO THINK IT'S OPEN WHEN IT IS ACTUALLY CLOSED. THIS IS A SAFETY ISSUE AS YOU COULD BE DRIVING DOWN THE ROAD WITH THE DOME LIGHT ON. OR NOT PAYING ATTENTION WHEN IT KEEPS BEEPING AT YOU WHILE YOUR DRIVING. THERE ARE THOUSANDS OF CASES FOR THE CAR. THIS NEEDS…
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THE DRIVER DOOR LATCH HAS A CENSOR THAT GOES OUT AND CAUSES THE CAR DOOR TO THINK IT'S OPEN WHEN IT IS ACTUALLY CLOSED. THIS IS A SAFETY ISSUE AS YOU COULD BE DRIVING DOWN THE ROAD WITH THE DOME LIGHT ON. OR NOT PAYING ATTENTION WHEN IT KEEPS BEEPING AT YOU WHILE YOUR DRIVING. THERE ARE THOUSANDS OF CASES FOR THE CAR. THIS NEEDS TO BE RECALLED. THIS IS COSTING OWNERS $500 FOR A DEFECT IN FORD.
NHTSA ODI #10908873
72,000 miles · Sep 14, 2016
Structure
THE DOOR AJAR INDICATOR REMAINS ON RESULTING IN AN INABILITY TO LOCK DOORS, INTERIOR LIGHTS REMAIN ON, WARNING CHIMES/NOTIFICATIONS CONTINUE WHILE DRIVING. LATCH APPEARS TO BE FAULTY.
NHTSA ODI #10906309
Mileage unknown · Sep 13, 2016
Electrical SystemExterior LightingStructure
VEHICLE SAYS THAT THE DRIVERS SIDE DOOR IS AJAR BUT THE DOOR IS CLOSED AND LATCHED. CAUSING THE VEHICLE NOT TO LOCK AND THE INTERIOR LIGHTS TO STAY ON.
NHTSA ODI #10906055
68,000 miles · Sep 8, 2016
Electrical SystemStructure
THE FRONT DOOR AJAR LIGHT STARTED COMING ON AND STAYING ON NO MATTER HOW YOU SLAMMED THE DOOR SHUT (IT WAS NOT AJAR). WHEN STOPPING IT WOULD SAY TO PUT IT IN PARK AND SHUT THE DOOR. WHEN PARKED THE INSIDE LIGHTS WOULD REMAIN ON, DRAINING THE BATTERY, RUINING THE BATTERY.
NHTSA ODI #10904690
44,000 miles · Aug 27, 2016
Electrical SystemStructure
WHILE DRIVING HOME FROM WORK LAST WEEK, THE DRIVERS DOOR AJAR ALARM SOUNDED, THE INTERIOR LIGHTS CAME ON AND THE DOOR LOCKS DISENGAGED. I PULLED INTO A PARKING LOT TO RE-CLOSE THE DOOR; WHICH SILENCED THE ALARM; BUT THE INTERIOR LIGHTS STAYED ON. AS I PULLED OUT AND GOT BACK UP TO THE SPEED THE LOCKS WOULD NORMALLY ENGAGE, TH…
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WHILE DRIVING HOME FROM WORK LAST WEEK, THE DRIVERS DOOR AJAR ALARM SOUNDED, THE INTERIOR LIGHTS CAME ON AND THE DOOR LOCKS DISENGAGED. I PULLED INTO A PARKING LOT TO RE-CLOSE THE DOOR; WHICH SILENCED THE ALARM; BUT THE INTERIOR LIGHTS STAYED ON. AS I PULLED OUT AND GOT BACK UP TO THE SPEED THE LOCKS WOULD NORMALLY ENGAGE, THE DRIVERS DOOR ALARM SOUNDED AGAIN, INTERIOR LIGHTS REMAINED ON AND LOCKS NEVER ENGAGED, EVEN WHEN PRESSING THE LOCK BUTTON. PULLED OVER A 2ND TIME - WITH THE SAME RESULT. THE THIRD TIME I PULLED OFF THE ROAD, I SHUT THE VEHICLE OFF AND SAT FOR ABOUT 5 MINUTES. AGAIN, THE SAME PLUS THE SHIFT INTO PARK ALARM ALSO SOUNDED AS SOON AS I REACHED SPEED WHEN THE LOCKS SHOULD ENGAGE. I CONTINUED HOME LISTENING TO 2 ALARMS BLARE, THE INTERIOR LIGHTS LIMITING MY VIEW AND THE DOORS REFUSING TO LOCK. WHEN I GOT HOME, THE INTERIOR LIGHTS STAYED ON FOR ALMOST AN HOUR AFTER I GOT OUT OF THE VEHICLE; IT WASN'T UNTIL I PULLED THE EXTERIOR DOOR HANDLE A COUPLE TIMES THAT THE LIGHTS WENT OUT. THE NEXT MORNING, MY DRIVE TO WORK WAS UNEVENTFUL; THAT EVENING ON MY WAY HOME, BOTH ALARMS ARE GOING OFF, INTERIOR LIGHTS ARE ON AND DOORS WILL NOT LOCK. ON THE SECOND EVENING, I NOTICED THE DOOR AJAR WARNING NEVER CAME ON AFTER I STARTED THE VEHICLE UNTIL I REACHED THE SPEED THE DOOR LOCKS SHOULD HAVE ENGAGED.
NHTSA ODI #10901955
27,000 miles · Aug 15, 2016
Structure
DRIVER DOOR LATCH MALFUNCTION. REMAINS LISTED AS 'AJAR' WHEN CLOSED. INTERIOR LIGHTS MAY REMAIN ON WHICH MAKES VIABILITY AND ISSUE AT NIGHT.
NHTSA ODI #10896146
Mileage unknown · Aug 11, 2016
Structure
DRIVER DOOR AJAR WARNING WHEN DOOR IS CLOSED. INTERIOR LIGHT STAYS ON. DOORS WON'T LOCK THE ENTIRE TIME I'M DRIVING. STARTED A FEW WEEKS AGO, ONLY HAPPENED OCCASIONALLY. NOW ISSUE IS BECOMING MORE FREQUENT.
NHTSA ODI #10895194
62,354 miles · Aug 9, 2016
Structure
IN APRIL 2016, WE STARTED EXPERIENCING AN ISSUE WITH THE DRIVERS DOOR LATCH NOT CONNECTING AND OUR DRIVERS DOOR AJAR LIGHT STAYING ON. WE WOULD MANUALLY HAVE TO REOPEN THE LATCH TO CLOSE THE DOOR BUT THIS STILL DIDN'T ALWAYS MAKE THIS DOOR AJAR LIGHT DO OUT. THERE WERE TIMES WE WOULD HAVE TO CLOSE THE DOOR UP TO 5 TIMES TO GE…
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IN APRIL 2016, WE STARTED EXPERIENCING AN ISSUE WITH THE DRIVERS DOOR LATCH NOT CONNECTING AND OUR DRIVERS DOOR AJAR LIGHT STAYING ON. WE WOULD MANUALLY HAVE TO REOPEN THE LATCH TO CLOSE THE DOOR BUT THIS STILL DIDN'T ALWAYS MAKE THIS DOOR AJAR LIGHT DO OUT. THERE WERE TIMES WE WOULD HAVE TO CLOSE THE DOOR UP TO 5 TIMES TO GET THE LIGHT TO GO OUT AND FEEL THAT THE DOOR WAS CLOSED. IT WAS WORSE ON A TRIP AT THE END OF APRIL TO FLORIDA IN WHICH WE WERE UNABLE TO GET THIS TO HAPPEN AND COULDN'T GET OUR INTERIOR LIGHTS TO GO OUT SINCE IT WAS TELLING US THE DOOR WAS STILL OPEN. THIS ISSUE WOULD HAPPEN WHILE PARKED OR DRIVING. THE LIGHT WOULD BE OUT WHEN LEAVING THE DRIVEWAY AND THEN COME ON WHILE ON THE ROAD! WE HAD THIS CHECKED THREE TIMES, FIRST TWO UNSUCCESSFUL AND THE THIRD WE WERE TOLD IT WAS A BROKEN DOOR LATCH AND WASN'T COVERED SO WE HAD IT REPAIRED AT THE COST OF $329.85! THEN I HEAR THERE ARE RECALLS ON OTHER FORD MODELS BUT THE EDGE WAS NOT ON THE LIST AND IT IS THE EXACT SAME ISSUE THAT IS LISTED AND DESCRIBED IN THE RECALL OF MANY OTHER FORD VEHICLES!
NHTSA ODI #10894316
Mileage unknown · Jul 5, 2016
Structure
DRIVER SIDE DOOR AJAR LITE REMAINS ON EVEN IF DOOR CLOSED SECURELY. DOOR AJAR LIGHT AND SIGNAL REMAINS ON WHEN CAR MOVING OR STATIONARY. UNABLE TO LOCK DOORS WHILE DRIVING. THIS HAS BEEN GOING ON FOR 1 MONTH NOW.
NHTSA ODI #10882528
116,000 miles · Jul 5, 2016
Structure
DOO AJAR SIGNAL STAYS ON WHEN DOOR IS CLOSED. PREVENTS DRIVER FROM KNOWING OF A REAL DOOR AJAR SITUATION. INTERIOR LIGHT STAYS ON, CREATING A NIGHT DRIVING HAZARD AND WHEN SITTING IN CAR AT NIGHT. UNABLE TO LOCK DOORS WHILE INSIDE VEHICLE, MAJOR SAFETY ISSUE. FAULTY LATCH OR SENSOR. ALL ISSUES STEMMING FOR FAULTY DOOR LATCH…
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DOO AJAR SIGNAL STAYS ON WHEN DOOR IS CLOSED. PREVENTS DRIVER FROM KNOWING OF A REAL DOOR AJAR SITUATION. INTERIOR LIGHT STAYS ON, CREATING A NIGHT DRIVING HAZARD AND WHEN SITTING IN CAR AT NIGHT. UNABLE TO LOCK DOORS WHILE INSIDE VEHICLE, MAJOR SAFETY ISSUE. FAULTY LATCH OR SENSOR. ALL ISSUES STEMMING FOR FAULTY DOOR LATCH OR SENSOR.
Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.
Consequence & remedy
Consequence: If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10.
Ford Motor Company (Ford) is recalling certain model year 2012-2013 Edge vehicles manufactured from September 2, 2010, through April 25, 2013, and equipped with 2.0L engines. The fuel line pulse damper metal housing may crack as a result of an improper manufacturing process. A cracked fuel line pulse damper housing may result in a combination of fuel odor, weepage, or a continuous leak while the fuel system is pressurized.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Ford will notify owners, and dealers will replace the fuel line with one that does not have a damper, free of charge. The safety recall began on February 25, 2014. Owners may contact Ford at 1-866-436-7332. Ford's number for this recall is 13S13. IMPORTANT: This recall supersedes recall 12V-438. All vehicles that have been remedied under the previous recall need to have the current remedy applied.
Ford is recalling certain 2012 Edge vehicles manufactured from September 2, 2010, through October 31, 2011, equipped with 2.0L engines. The fuel line pulse damper metal housing may crack as a result of an improper manufacturing process. A cracked fuel line pulse damper housing may result in a combination of fuel odor, weepage, or a continuous leak while the fuel system is pressurized.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Ford will notify owners, and dealers will repair the vehicles free of charge. The safety recall began on September 27, 2012. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Additional source detail variants (3)
Interior Lighting
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
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