NHTSA owner reports · September 18, 2026 snapshot.
Structure complaints
168 reportsClear category filter64,000 miles · Oct 26, 2015
Electrical SystemExterior LightingStructure
DRIVERS DOOR AJAR REPEATEDLY COMES ON, DOME LIGHT ILLUMINATES, MESSAGE TO PUT IN PARK SHOWS. CALLED FORD MOTOR CO. WHO REPORTS NO RECALL!! THIS IS A SAFETY ISSUE AS IT PROHIBITS DOOR LOCKING, TURNS ON INTERIOR LIGHT DURING NIGHT DRIVING. FORD ADVISED THAT THEY DIDN'T KNOW IF THIS WOULD BE COVERED BY MY EXTENDED WARRANTY. HOW CAN…
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DRIVERS DOOR AJAR REPEATEDLY COMES ON, DOME LIGHT ILLUMINATES, MESSAGE TO PUT IN PARK SHOWS. CALLED FORD MOTOR CO. WHO REPORTS NO RECALL!! THIS IS A SAFETY ISSUE AS IT PROHIBITS DOOR LOCKING, TURNS ON INTERIOR LIGHT DURING NIGHT DRIVING. FORD ADVISED THAT THEY DIDN'T KNOW IF THIS WOULD BE COVERED BY MY EXTENDED WARRANTY. HOW CAN THAT BE? ALL THEY COULD DO WAS GIVE ME A CASE NUMBER IF IT EVER TURNS INTO A RECALL. EVEN IF OUT OF WARRANTY, THIS SHOULD BE CONSIDERED A LATENT MANUFACTURE SAFETY DEFECT! LEAVES ME WONDERING HOW MANY OWNERS NEED TO REPORT MUCH LESS BE INJURED BEFORE FORD TAKES CARE OF IT. I WOULD ADVISE ALL WHO HAVE EXPERIENCED THIS TO REPORT TO FORD CUSTOMER SERVICE.
NHTSA ODI #10786147
Mileage unknown · Sep 15, 2015
Electrical SystemStructure
RECEIVING "DRIVER DOOR AJAR" WARNING WHILE DRIVING, EVEN THOUGH THE DOOR IS SECURE. AT ONE POINT I WOULD LOCK THE DOORS AND AS I DROVE THE WARNING WOULD SOUND AND THE LOCKS WOULD POP OPEN. THE DOOR LATCH WAS REPLACED ONCE BEFORE IN 2012 BY THE DEALER WHILE STILL UNDER WARRANTY. NOW THE DEALER WANTS TO CHARGE ME SEVERAL HUNDRED D…
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RECEIVING "DRIVER DOOR AJAR" WARNING WHILE DRIVING, EVEN THOUGH THE DOOR IS SECURE. AT ONE POINT I WOULD LOCK THE DOORS AND AS I DROVE THE WARNING WOULD SOUND AND THE LOCKS WOULD POP OPEN. THE DOOR LATCH WAS REPLACED ONCE BEFORE IN 2012 BY THE DEALER WHILE STILL UNDER WARRANTY. NOW THE DEALER WANTS TO CHARGE ME SEVERAL HUNDRED DOLLARS TO REPLACE IT AGAIN.
NHTSA ODI #10763962
48,700 miles · Sep 2, 2015
Electrical SystemStructure
TL* THE CONTACT OWNS A 2012 FORD EDGE. AFTER STARTING THE VEHICLE, THE FRONT DRIVER SIDE DOOR AJAR SENSOR ILLUMINATED ERRONEOUSLY, INDICATING THAT THE DOOR WAS NOT CLOSED. WHEN THE FAILURE OCCURRED, THE INTERIOR DOME LIGHT WOULD REMAIN ILLUMINATED FOR AN EXTENDED PERIOD. WHILE OPERATING THE VEHICLE, AN AUDIBLE ALARM WOULD ACTIVA…
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TL* THE CONTACT OWNS A 2012 FORD EDGE. AFTER STARTING THE VEHICLE, THE FRONT DRIVER SIDE DOOR AJAR SENSOR ILLUMINATED ERRONEOUSLY, INDICATING THAT THE DOOR WAS NOT CLOSED. WHEN THE FAILURE OCCURRED, THE INTERIOR DOME LIGHT WOULD REMAIN ILLUMINATED FOR AN EXTENDED PERIOD. WHILE OPERATING THE VEHICLE, AN AUDIBLE ALARM WOULD ACTIVATE AND A WARNING MESSAGE TO PARK THE VEHICLE WOULD DISPLAY. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 48,700.
NHTSA ODI #10760917
46,000 miles · Aug 31, 2015
Structure
TL* THE CONTACT OWNS A 2012 FORD EDGE. WHEN THE VEHICLE WAS STARTED, THE DOOR AJAR WARNING LIGHT ILLUMINATED AND REMAINED ILLUMINATED WHILE THE DOOR WAS CLOSED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE DETILS OF THE REPAIRS WE…
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TL* THE CONTACT OWNS A 2012 FORD EDGE. WHEN THE VEHICLE WAS STARTED, THE DOOR AJAR WARNING LIGHT ILLUMINATED AND REMAINED ILLUMINATED WHILE THE DOOR WAS CLOSED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE DETILS OF THE REPAIRS WERE UNKNOWN. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 46,000.
NHTSA ODI #10760494
32,000 miles · Aug 19, 2015
Electrical SystemStructure
HAVE HAD THE SAME ISSUES WITH BOTH THE DRIVER DOOR AND REAR PASSENGER (DRIVERS SIDE) LATCH OR SENSOR IMPROPERLY WORKING. BOTH DOOR LATCHES AND OR SENSORS MALFUNCTIONS MAKE THE DOOR AJAR LIGHT IN THE INSTRUMENT PANEL STAY LIT, AND MAKES THE OVERHEAD LIGHTS STAY ON. THE INTERIOR LIGHT STAYING ON MAKES IT DIFFICULT TO DRIVE AT NIGH…
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HAVE HAD THE SAME ISSUES WITH BOTH THE DRIVER DOOR AND REAR PASSENGER (DRIVERS SIDE) LATCH OR SENSOR IMPROPERLY WORKING. BOTH DOOR LATCHES AND OR SENSORS MALFUNCTIONS MAKE THE DOOR AJAR LIGHT IN THE INSTRUMENT PANEL STAY LIT, AND MAKES THE OVERHEAD LIGHTS STAY ON. THE INTERIOR LIGHT STAYING ON MAKES IT DIFFICULT TO DRIVE AT NIGHT AND ALSO DRAINS THE BATTERY.
NHTSA ODI #10749670
17,615 miles · Aug 18, 2015
Electrical SystemStructure
THE DOOR AJAR DOES NOT SHUT OFF.NO MATTER HOW I CLOSE THE DOOR.AT ALL STOP SIGNS RED LIGHTS IT CONTINUES TO TELL ME TO SHIFT TO PARK BECAUSE OF "DOOR AJAR".THE INTERIOR DOME LIGHT WILL NOT SHUT OFF BECAUSE OF THE "DOOR AJAR".I CANT SEE OUT MY REAR VIEW MIRROR BECAUSE OF THE INTERIOR DOME LIGHT.IM AFRAID TO DRIVE THE CAR I NEVER…
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THE DOOR AJAR DOES NOT SHUT OFF.NO MATTER HOW I CLOSE THE DOOR.AT ALL STOP SIGNS RED LIGHTS IT CONTINUES TO TELL ME TO SHIFT TO PARK BECAUSE OF "DOOR AJAR".THE INTERIOR DOME LIGHT WILL NOT SHUT OFF BECAUSE OF THE "DOOR AJAR".I CANT SEE OUT MY REAR VIEW MIRROR BECAUSE OF THE INTERIOR DOME LIGHT.IM AFRAID TO DRIVE THE CAR I NEVER KNOW IF IM GOING TO FALL OUT WHILE DRIVING DUE TO "DOOR AJAR".I BROUGHT IT IN TO FORD FOR REPAIR LATER FOUND OUT THEY JUST "CLEANED THE WIRING".9 MONTHS LATER PROBLEM IS BACK AND EVEN WORSE. SOMETHING NEEDS TO BE DONE ABOUT THIS.
NHTSA ODI #10749366
34,000 miles · Aug 17, 2015
Electrical SystemStructure
TL* THE CONTACT OWNS A 2012 FORD EDGE. THE CONTACT STATED THAT THE DRIVER DOOR AJAR WARNING INDICATOR ILLUMINATED WHEN THE DOOR WAS CLOSED. THE CONTACT MENTIONED THAT DUE TO THE FAILURE THE DOOR WAS UNABLE TO BE LOCKED FROM THE INSIDE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT MADE …
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TL* THE CONTACT OWNS A 2012 FORD EDGE. THE CONTACT STATED THAT THE DRIVER DOOR AJAR WARNING INDICATOR ILLUMINATED WHEN THE DOOR WAS CLOSED. THE CONTACT MENTIONED THAT DUE TO THE FAILURE THE DOOR WAS UNABLE TO BE LOCKED FROM THE INSIDE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 34,000.
NHTSA ODI #10749111
44,000 miles · Jul 17, 2015
Electrical SystemStructure
TL* THE CONTACT OWNS A 2012 FORD EDGE. WHILE BACKING OUT OF A PARKING LOT, THE FRONT DRIVER SIDE DOOR AJAR WARNING LIGHT ILLUMINATED EVEN WHEN THE DOOR WAS SECURELY CLOSED. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 4…
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TL* THE CONTACT OWNS A 2012 FORD EDGE. WHILE BACKING OUT OF A PARKING LOT, THE FRONT DRIVER SIDE DOOR AJAR WARNING LIGHT ILLUMINATED EVEN WHEN THE DOOR WAS SECURELY CLOSED. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 44,000. UPDATED 09/21/15*LJ
NHTSA ODI #10734882
50,000 miles · Jul 15, 2015
Electrical SystemStructure
[XXX] WITHOUT INJURY OR CHANGE BY US TO THE CAR, THE "DOOR AJAR" WARNING BEGAN SHOWING UP IN THE INSTRUMENT PANEL. THE DOOR IS SECURELY CLOSED. THE WARNING IS ON THE PANEL, THE WARNING BEEP IS SOUNDING, AND THE INTERIOR LIGHT REMAINS ON UNTIL YOU DRIVE FORWARD ABOUT 30 FEET. THIS MAKES BACKING OUT OF PARKING SPACES, DRIVEWAYS…
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[XXX] WITHOUT INJURY OR CHANGE BY US TO THE CAR, THE "DOOR AJAR" WARNING BEGAN SHOWING UP IN THE INSTRUMENT PANEL. THE DOOR IS SECURELY CLOSED. THE WARNING IS ON THE PANEL, THE WARNING BEEP IS SOUNDING, AND THE INTERIOR LIGHT REMAINS ON UNTIL YOU DRIVE FORWARD ABOUT 30 FEET. THIS MAKES BACKING OUT OF PARKING SPACES, DRIVEWAYS, ETC DIFFICULT BECAUSE THERE IS NO WAY TO SEE WHERE YOU ARE GOING BECAUSE OF THE BRIGHT LIGHT. LUBRICATING THE DOOR LATCH ASSEMBLY DOES NOTHING TO HELP. UPDATED 10/9/15 *LN.......UPDATED 10/19/15 *BF UPDATED 12/21/15 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *BF *TR
NHTSA ODI #10734410
35,000 miles · Jul 14, 2015
Electrical SystemStructure
TL* THE CONTACT OWNS A 2012 FORD EDGE. WHILE THE VEHICLE WAS PARKED, THE DOOR WARNING LIGHT ILLUMINATED WHEN THE DOOR WAS CLOSED SECURELY. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 35,000. THE VIN WAS NOT AVAILABLE.
NHTSA ODI #10733947
Official recalls
3Jul 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.
Consequence & remedy
Consequence: If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10.
Jan 6, 2014
Ford Motor Company (Ford) is recalling certain model year 2012-2013 Edge vehicles manufactured from September 2, 2010, through April 25, 2013, and equipped with 2.0L engines. The fuel line pulse damper metal housing may crack as a result of an improper manufacturing process. A cracked fuel line pulse damper housing may result in a combination of fuel odor, weepage, or a continuous leak while the fuel system is pressurized.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Ford will notify owners, and dealers will replace the fuel line with one that does not have a damper, free of charge. The safety recall began on February 25, 2014. Owners may contact Ford at 1-866-436-7332. Ford's number for this recall is 13S13. IMPORTANT: This recall supersedes recall 12V-438. All vehicles that have been remedied under the previous recall need to have the current remedy applied.
Sep 7, 2012
Ford is recalling certain 2012 Edge vehicles manufactured from September 2, 2010, through October 31, 2011, equipped with 2.0L engines. The fuel line pulse damper metal housing may crack as a result of an improper manufacturing process. A cracked fuel line pulse damper housing may result in a combination of fuel odor, weepage, or a continuous leak while the fuel system is pressurized.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Ford will notify owners, and dealers will repair the vehicles free of charge. The safety recall began on September 27, 2012. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1PE16012 · Door Ajar Warning Light Always On
Opened Sep 28, 2016 · Closed Mar 20, 2017
Status: closed (inferred from source dates) · Interior Lighting; Latches/locks/linkages; Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Additional source detail variants (3)
Interior Lighting
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
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