Brakes were working totally fine for 1 hr. drive to city. A few hours later, I returned to my car to drive home. When I put my foot on the brake pedal while it was in park (but engine started,) everything felt normal. When I put it into reverse to back out of the spot, my foot went all the way to the floor. This "soft pedal"…
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Brakes were working totally fine for 1 hr. drive to city. A few hours later, I returned to my car to drive home. When I put my foot on the brake pedal while it was in park (but engine started,) everything felt normal. When I put it into reverse to back out of the spot, my foot went all the way to the floor. This "soft pedal" occurred with NO warning lights/sounds/etc. There was NO warning that my brakes would give out on me at all. Luckily, mine happened,(both occasions), in parking lots, not in higher speed situations. Any higher speed situation could have been catastrophic. It was frightening. Fortunately, I was a nearly vacant lot, so I tried backing up to see what would happen and the brake again had to go ALL THE WAY to the floor and made a grinding sound (like stopping on gravel sort of). It did not stop as usual. It rolled to a stop after traveling a few feet. (Mind you, this is only rolling back from a parked position.) I got on You Tube and typed in "2012 Ford Edge, brake to the floor" there were hundreds of folks complaining about this issue. It is related to the ABS Hydraulic Control Unit, although my ABS never illuminated. You Tube had "quick temporary fix". Go in reverse upto 20-25 MPH and slam on the brakes "grenade stopping". Took 7 times (frightening given I didn't know if the brakes would engage at all), my brake pedal popped back up from the floorboard and it felt like a hard pedal again. It worked fine for one day. The same problem reoccurred the next day. Same reverse/grenade stop procedure and it got me to the dealership. Apparently this gets the valve to go back to closed position after air got in HCU from open valve. My Ford Service Advisor acknowledged how common the repair was and were surprised the Edges weren't included in the 19S54 Recall with other models. Repair cost me $1,435. They also found the Master Cylinder needed some repair-more money. I will try to get the actual part removed from my car back for inspection
NHTSA ODI #11427541
Mileage unknown · Jul 8, 2021
Service Brakes
Brakes peddle soft, fluid full, intermittent times where putting on the brake and felt they weren’t working (scary). Pads, rotors fine. Taking in to dealer and anticipate they will replace brake booster, master brake cylinder and still the brake issue remains not fixed. Reading posts on internet and many owners having same issu…
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Brakes peddle soft, fluid full, intermittent times where putting on the brake and felt they weren’t working (scary). Pads, rotors fine. Taking in to dealer and anticipate they will replace brake booster, master brake cylinder and still the brake issue remains not fixed. Reading posts on internet and many owners having same issue where dealer can’t seemed to be able to determine problem.
NHTSA ODI #11424008
Mileage unknown · Mar 14, 2021
Service Brakes
SOFT BRAKE PEDAL WHEN STOPPING AT ALL SPEEDS CITY OR HIGHWAY
NHTSA ODI #11402861
144,365 miles · Feb 12, 2021
Service Brakes
ON 3 SEPARATE OCCASIONS OVER THE FEW YEARS WE'VE OWNED THIS VEHICLE WE HAVE EXPERIENCED AN ALMOST COMPLETE LOSS OF BREAKING POWER JUST TRAVELING STRAIGHT ON A CITY ROAD OR PARKING LOT. THE BREAKS WILL SUDDENLY BECOME VERY SOFT AND ONLY BEGIN TO WORK WITH THE PEDAL MASHED ALL THE WAY TO THE FLOOR. WE HAVE NARROWLY AVOIDED AN ACCI…
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ON 3 SEPARATE OCCASIONS OVER THE FEW YEARS WE'VE OWNED THIS VEHICLE WE HAVE EXPERIENCED AN ALMOST COMPLETE LOSS OF BREAKING POWER JUST TRAVELING STRAIGHT ON A CITY ROAD OR PARKING LOT. THE BREAKS WILL SUDDENLY BECOME VERY SOFT AND ONLY BEGIN TO WORK WITH THE PEDAL MASHED ALL THE WAY TO THE FLOOR. WE HAVE NARROWLY AVOIDED AN ACCIDENT EACH TIME BECAUSE WE WERE AT VERY LOW SPEEDS BUT CAN ONLY IMAGINE WHAT WOULD HAPPEN IF WE HAD BEEN TRAVELING AT FREEWAY SPEEDS. AFTER DOING SOME RESEARCH ONLINE IT APPEARS IT HAS BEEN AN ISSUE FOR MANY FORD OWNERS SINCE 2012 BUT THEY HAVE IGNORED THE SAFETY CONCERNS.
NHTSA ODI #11395928
Mileage unknown · Jan 20, 2021
Service Brakes
I HAD MY BRAKE BOOSTER REPLACED ABOUT A YEAR AGO. ABOUT 4 MONTHS AGO MY BRAKE PEDAL WAS GOING TO THE FLOOR. TOOK IT TO THE FORD DEALER BUT THE BRAKES WERE OK AGAIN. THEY SAID THEY COULD DIAGNOSE THE PROBLEM. 2 WEEKS AGO SAME PROBLEM PEDAL GOING THE FLOOR, NOW SPONGY PEDAL. HAD A NEW BRAKE HOSE PUT ON AND THE BRAKES BLED AND IT…
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I HAD MY BRAKE BOOSTER REPLACED ABOUT A YEAR AGO. ABOUT 4 MONTHS AGO MY BRAKE PEDAL WAS GOING TO THE FLOOR. TOOK IT TO THE FORD DEALER BUT THE BRAKES WERE OK AGAIN. THEY SAID THEY COULD DIAGNOSE THE PROBLEM. 2 WEEKS AGO SAME PROBLEM PEDAL GOING THE FLOOR, NOW SPONGY PEDAL. HAD A NEW BRAKE HOSE PUT ON AND THE BRAKES BLED AND IT IS STILL SPONGY. TROUBLE STOPPING VERY DANGEROUS!!
NHTSA ODI #11389017
Mileage unknown · Jan 11, 2021
Service BrakesService Brakes, Hydraulic
2012 FORD EDGE. CONSUMER WRITES IN REGARDS TO ABS SYSTEM FAILURE. *LD THE CONSUMER STATED THE HYDRAULIC CONTROL MODULE, MASTER CYLINDER, AND BRAKE BOOSTER FAILED SIMULTANEOUSLY. THE CONSUMER STATED THERE SHOULD BE A RECALL.*JS
NHTSA ODI #11388035
Mileage unknown · Oct 20, 2020
Service Brakes
MY VEHICLE HAS 98000 MILES ON IT AND FORD HAS STATED IT NEEDS A ABS CONTROL UNIT THAT'S A COST OF $2000.00. MY BRAKES ARE AWFUL. I PAID FOR A BRAKE BOOSTER & MASTER CYLINDER I DIDN'T NEED. MY LATCH WENT AND THAT COST A LOT OF MONEY LEFT FRONT DOOR NOW MY BACK UP CAMERA DOESN'T WORK. WHAT'S NEXT???
NHTSA ODI #11365416
136,000 miles · Oct 16, 2020
Service Brakes
BRAKES ROUTINELY WILL GO ALL THE WAY TO THE FLOOR AND MAKES STOPPING CAR DIFFICULT. TOOK CAR TO FORD WHO ONLY SAID THEY COULDN'T DUPLICATE THE BRAKE ISSUE AFTER KEEPING MY VEHICLE FOR 2 WEEKS. THIS HAS BEEN GOING ON FOR OVER 2 YEARS. FORD REPLACED BRAKE BOOSTER IN 2014 ON A RECALL. BRAKES WORKED FINE FOR A FEW YEARS AND WENT BAC…
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BRAKES ROUTINELY WILL GO ALL THE WAY TO THE FLOOR AND MAKES STOPPING CAR DIFFICULT. TOOK CAR TO FORD WHO ONLY SAID THEY COULDN'T DUPLICATE THE BRAKE ISSUE AFTER KEEPING MY VEHICLE FOR 2 WEEKS. THIS HAS BEEN GOING ON FOR OVER 2 YEARS. FORD REPLACED BRAKE BOOSTER IN 2014 ON A RECALL. BRAKES WORKED FINE FOR A FEW YEARS AND WENT BACK TO NOT FULLY STOPPING THE VEHICLE. DOESN'T DO IT ALL THE TIME BUT HAPPENS FREQUENTLY. IF I PUMP THE BRAKES ENOUGH AT A STOP LIGHT THEY WILL WORK FOR A WHILE WITH NO ISSUES. I CAN'T DRIVE THE VEHICLE FREQUENTLY BECAUSE OF THE DANGER IT POSES IF THE BRAKES SHOULD NOT WORK.
NHTSA ODI #11364650
114,000 miles · Oct 6, 2020
Service Brakes
BRAKE PEDAL GOES TO THE FLOOR AND BRAKES ARE ALMOST ENTIRELY DISENGAGED. THIS HAPPENED INTERMITTENTLY AT FIRST BUT NOW SEEMS PERMANENT, RENDERING VEHICLE UNSAFE FOR USE. THIS PROBLEM NEARLY RESULTED IN AN ACCIDENT. WAS TAKEN TO A LOCAL MECHANIC AND MASTER CYLINDER WAS REPLACED, THIS DID NOT FIX THE PROBLEM. BRAKE FLUID IS GOOD A…
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BRAKE PEDAL GOES TO THE FLOOR AND BRAKES ARE ALMOST ENTIRELY DISENGAGED. THIS HAPPENED INTERMITTENTLY AT FIRST BUT NOW SEEMS PERMANENT, RENDERING VEHICLE UNSAFE FOR USE. THIS PROBLEM NEARLY RESULTED IN AN ACCIDENT. WAS TAKEN TO A LOCAL MECHANIC AND MASTER CYLINDER WAS REPLACED, THIS DID NOT FIX THE PROBLEM. BRAKE FLUID IS GOOD AND CAUSE OF THE PROBLEM IS UNKNOWN. CAR IS CURRENTLY PARKED AS WE DO NOT KNOW HOW TO PROCEED SAFELY. THIS PROBLEM OCCURS WHEN THE VEHICLE IS MOVING AT ANY SPEED OR DIRECTION.
NHTSA ODI #11363079
85,000 miles · Sep 30, 2020
Service Brakes
THIS IS THE 2ND TIME SINCE PURCHASING THIS 2012 FORD EDGE THAT I HAVE EXPERIENCED LOSS OF BRAKES. THE 1ST TIME THE BRAKE BOOSTER NEEDED REPLACED. I AM NOW DEALING WITH THE SAME PROBLEM 3 OR SO YEARS LATER. THIS HAPPENED LAST NIGHT ON MY WAY TO SCHOOL WHICH ALMOST RESULTED IN AN ACCIDENT. I'M NOW MISSING 2 DAYS OF SCHOOL IN OR…
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THIS IS THE 2ND TIME SINCE PURCHASING THIS 2012 FORD EDGE THAT I HAVE EXPERIENCED LOSS OF BRAKES. THE 1ST TIME THE BRAKE BOOSTER NEEDED REPLACED. I AM NOW DEALING WITH THE SAME PROBLEM 3 OR SO YEARS LATER. THIS HAPPENED LAST NIGHT ON MY WAY TO SCHOOL WHICH ALMOST RESULTED IN AN ACCIDENT. I'M NOW MISSING 2 DAYS OF SCHOOL IN ORDER TO FIND SOMEONE CAPABLE OF FIXING THIS. THIS OBVIOUSLY IS A SAFETY ISSUE AND NOT UNDERSTANDING WHY THERE IS NO RECALL ON THIS COMPONENT. THIS NEAR ACCIDENT OCCURRED ON A CITY STREET, HOWEVER MY ROUTE HOME WAS ALSO ON THE HIGHWAY
Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.
Consequence & remedy
Consequence: If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10.
Ford Motor Company (Ford) is recalling certain model year 2012-2013 Edge vehicles manufactured from September 2, 2010, through April 25, 2013, and equipped with 2.0L engines. The fuel line pulse damper metal housing may crack as a result of an improper manufacturing process. A cracked fuel line pulse damper housing may result in a combination of fuel odor, weepage, or a continuous leak while the fuel system is pressurized.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Ford will notify owners, and dealers will replace the fuel line with one that does not have a damper, free of charge. The safety recall began on February 25, 2014. Owners may contact Ford at 1-866-436-7332. Ford's number for this recall is 13S13. IMPORTANT: This recall supersedes recall 12V-438. All vehicles that have been remedied under the previous recall need to have the current remedy applied.
Ford is recalling certain 2012 Edge vehicles manufactured from September 2, 2010, through October 31, 2011, equipped with 2.0L engines. The fuel line pulse damper metal housing may crack as a result of an improper manufacturing process. A cracked fuel line pulse damper housing may result in a combination of fuel odor, weepage, or a continuous leak while the fuel system is pressurized.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Ford will notify owners, and dealers will repair the vehicles free of charge. The safety recall began on September 27, 2012. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Additional source detail variants (3)
Interior Lighting
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
2012 Ford Edge Problems, Complaints & Recalls | Skip That Year
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