NHTSA owner reports · September 18, 2026 snapshot.
Power Train complaints
47 reportsClear category filterMileage unknown · Oct 24, 2017
Fuel/propulsion SystemPower TrainService Brakes
I HAVE THIS CAR IN THE SHOP FOR PTU X2, THE SENSORS IN THE CAR WENT OUT CAUSING THE SHIFTER AND LIGHTS AND DOORS NOT TO WORK THE BREAKS WENT OUT AND NOW THE CYCLIC CONVERTER IS GOING OUT AND THERE IS A GAS LICK SOMEWHERE IN THE CAR OR A VIPER LICK SOMEWHERE AND ALL OF THIS STARTED 3000 MILES OVER THE WARRANTY AND IT HAS BEEN IN …
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I HAVE THIS CAR IN THE SHOP FOR PTU X2, THE SENSORS IN THE CAR WENT OUT CAUSING THE SHIFTER AND LIGHTS AND DOORS NOT TO WORK THE BREAKS WENT OUT AND NOW THE CYCLIC CONVERTER IS GOING OUT AND THERE IS A GAS LICK SOMEWHERE IN THE CAR OR A VIPER LICK SOMEWHERE AND ALL OF THIS STARTED 3000 MILES OVER THE WARRANTY AND IT HAS BEEN IN SHOP A TOTAL OF 5 TIMES IN THE PAST 2 YEARS
NHTSA ODI #11039216
87,066 miles · Jan 23, 2017
Electrical SystemFuel System, GasolinePower Train
WHILE DRIVING THE CAR SHUTS OFF AND A WRENCH POPS UP ON THE DASH. LAT TIME IT HAPPEN MY WIFE WAS DRIVING IN AN INTERSECTION . THAN 2 MORE TIMES IN A 4 MILE DRIVE . WE HAD THIS ISSUE BEFORE AND HAD THE THROTTLE BODY REPLACED ABOUT 8 MONTHS AGO AND THAT WORKED TILL NOW. MY WIFE IS TO SCARED TO DRIVE THE VEHICLE AND I CANT SAY I B…
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WHILE DRIVING THE CAR SHUTS OFF AND A WRENCH POPS UP ON THE DASH. LAT TIME IT HAPPEN MY WIFE WAS DRIVING IN AN INTERSECTION . THAN 2 MORE TIMES IN A 4 MILE DRIVE . WE HAD THIS ISSUE BEFORE AND HAD THE THROTTLE BODY REPLACED ABOUT 8 MONTHS AGO AND THAT WORKED TILL NOW. MY WIFE IS TO SCARED TO DRIVE THE VEHICLE AND I CANT SAY I BLAME HER . *TR
NHTSA ODI #10946968
50,000 miles · Oct 17, 2016
Electrical SystemPower Train
ISSUE - 'SHIFT TO PARK' WARNING INDICATOR IS SHOWN WHEN THE VEHICLE IS PARKED AND THE SHIFTER IS IN THE 'P' POSITION. DOORS CANNOT BE LOCKED AND INTERNAL/EXTERNAL LIGHTS REMAIN ON WHILE IN THIS 'SHIFT TO PARK' POSITION DRAINING THE BATTERY. WHILE FOOT BRAKE PEDAL IS ENGAGED, SHIFTING AWAY FROM 'P' AND BACK TO 'P' SOMETIMES R…
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ISSUE - 'SHIFT TO PARK' WARNING INDICATOR IS SHOWN WHEN THE VEHICLE IS PARKED AND THE SHIFTER IS IN THE 'P' POSITION. DOORS CANNOT BE LOCKED AND INTERNAL/EXTERNAL LIGHTS REMAIN ON WHILE IN THIS 'SHIFT TO PARK' POSITION DRAINING THE BATTERY. WHILE FOOT BRAKE PEDAL IS ENGAGED, SHIFTING AWAY FROM 'P' AND BACK TO 'P' SOMETIMES REGISTERS THE VEHICLE AS IN THE CORRECT PARK POSITION. REPEAT UNTIL WARNING MESSAGE IS GONE. THE VEHICLE IS STATIONARY ON A FLAT SURFACE BUT I AM NOT SURE IF THE VEHICLE IS REALLY PARKED SINCE IT'S WARNING I'M NOT BUT THE SHIFTER IS IN THE 'P' POSITION. I DARE NOT TRY THIS ON A HILL--AND ALWAYS THE BRAKE PEDAL ENGAGED WHILE I'M FIDDLING WITH THE HAND SHIFTER. WHEN DID THIS HAPPEN? AT LEAST 4 TIMES A WEEK FOR A YEAR. *TR
NHTSA ODI #10916689
95,000 miles · Aug 17, 2016
Electronic Stability Control (esc)Power TrainVehicle Speed Control
6/24/16 TOOK CAR TO DEALER FOR CHECK ENGINE LIGHT. REPAIR $329. INDICATED PURGE VALVE STUCK OPEN AT TIMES. 6/30/16 CHECK ENGINE LIGHT AGAIN. INDICATED UNDER BOOST....REPLACED WASTE GATE VACUUM SENSOR. $307. RETURNED TO DEALER AGAIN FOR CHECK ENGINE LIGHT DUE TO HOSE CLAMP LOOSE. BEGAN EXPERIENCING DOOR AJAR LIGHT AND INTERIOR LI…
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6/24/16 TOOK CAR TO DEALER FOR CHECK ENGINE LIGHT. REPAIR $329. INDICATED PURGE VALVE STUCK OPEN AT TIMES. 6/30/16 CHECK ENGINE LIGHT AGAIN. INDICATED UNDER BOOST....REPLACED WASTE GATE VACUUM SENSOR. $307. RETURNED TO DEALER AGAIN FOR CHECK ENGINE LIGHT DUE TO HOSE CLAMP LOOSE. BEGAN EXPERIENCING DOOR AJAR LIGHT AND INTERIOR LIGHTS THAT DON'T TURN OFF. RETURNED TO DEALER ON 8/15/16 AND WERE TOLD THE TURBO ASSEMBLY NEEDS TO BE REPLACED FOR $2500+. COULD LOSE POWER AND CAUSE FURTHER ENGINE DAMAGE IF DRIVEN. TRIED CONTACTING FORD VIA EMAIL WITH NO RESPONSE. THERE ARE CLEARLY SAFETY ISSUES AND RECALL SHOULD BE ISSUED AND REPAIRS AT FORD EXPENSE. TIRED OF READING OF THESE SAME FORD ISSUES BUT SELECTIVE STATE AND MODEL REPAIR.
NHTSA ODI #10896541
Mileage unknown · Jul 20, 2016
Electrical SystemPower Train
TL* THE CONTACT OWNS A 2012 FORD EDGE. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING FOUR MONTHS AGO. THE CONTACT'S HUSBAND REPLACED THE HALF SHAFT, BUT THE FAILURE RECURRED. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD AND WAS UNABLE TO RESTART. THE CONTACT WAS UNSURE WHETHER THE VIN WAS INCLUDED IN NHTSA CAMPA…
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TL* THE CONTACT OWNS A 2012 FORD EDGE. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING FOUR MONTHS AGO. THE CONTACT'S HUSBAND REPLACED THE HALF SHAFT, BUT THE FAILURE RECURRED. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD AND WAS UNABLE TO RESTART. THE CONTACT WAS UNSURE WHETHER THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V393000 (POWER TRAIN). THE CONTACT WAS TO CHECK WITH THE MANUFACTURER FOR MORE DISCLOSURE CONCERNING THE RECALL. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
NHTSA ODI #10886244
65,000 miles · Apr 19, 2016
Electrical SystemPower TrainService Brakes
I PURCHASED MY LOW MILEAGE EDGE FROM LOCAL FORD DEALER. EXPERIENCING PERIODIC ISSUE WITH CAR TRANSMISSION LAG OR JERKING WHEN ACCELERATING FROM STOP, AS AT A STOP SIGN OR PULLING OUT OF PARKING LOTS. TOOK TO DEALER SEVERAL TIMES, THEY CAN'T DUPLICATE ISSUE, NO CODES. MORE RECENTLY THE BACKUP CAMERA HAS INTERMITTENTLY FAILED. …
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I PURCHASED MY LOW MILEAGE EDGE FROM LOCAL FORD DEALER. EXPERIENCING PERIODIC ISSUE WITH CAR TRANSMISSION LAG OR JERKING WHEN ACCELERATING FROM STOP, AS AT A STOP SIGN OR PULLING OUT OF PARKING LOTS. TOOK TO DEALER SEVERAL TIMES, THEY CAN'T DUPLICATE ISSUE, NO CODES. MORE RECENTLY THE BACKUP CAMERA HAS INTERMITTENTLY FAILED. NO BACKUP GUIDELINES ARE PRESENT, SOMETIMES BACKUP CAMERA IS VISIBLE, THEN GOES BLACK, OTHER TIMES DOESN'T WORK AT ALL. NOW MY BRAKES ARE GIVING ME ISSUES. THE PEDAL WILL EITHER BE VERY HARD TO PRESS, AS IN LOSING POWER BRAKING WHEN A VEHICLE DIES. THEN THE PEDAL MAY GO ALL THE WAY TO THE FLOOR. DID EXPERIENCE SOMETHING SIMILAR WHILE IN FAST FOOD DRIVE THRU, FOOT ON BRAKE, THEN BRAKE LOSING PRESSURE AND PEDAL DEPRESSING TO FLOOR. I PUT THE VEHICLE IN PARK, THEN THE "SERVICE ADVANCE TRACK: LIGHT CAME ON BRIEFLY. THIS VEHICLE IS NOT SAFE AND ONCE I MAKE A LIST OF ALL OF THE SERVICE BULLETINS IT'S GOING TO THE DEALER FOR REPAIR. LAST TIME I WENT THE IDIOT AT THE SERVICE COUNTER PUT THAT I SAID THE VEHICLE "STALLED". NEVER DID I SAY THAT HAPPENED. I SAID THERE WAS A LAG IN ACCELERATION AND THE FEELING LIKE A TRANSMISSION JERKING INTO GEAR. PIECE OF JUNK FORD, DON'T KNOW WHAT I WAS THINKING BUYING IT. ALL OF THESE COMPLAINTS ON THIS SITE, AMAZING THERE AREN'T MORE ACCIDENTS. SHAME ON YOU FORD! YOU USED TO MAKE QUALITY PRODUCTS.
NHTSA ODI #10860447
68,000 miles · Apr 8, 2016
Power TrainCrash
TL* THE CONTACT OWNS A 2012 FORD EDGE. WHILE PLACING THE VEHICLE IN PARK AND EXITING THE VEHICLE, IT ROLLED DOWNHILL ACROSS THE STREET AND STRUCK A TREE. THE CONTACT STATED THAT THE VEHICLE WOULD NOT REGISTER THAT IT WAS IN PARK. THE VEHICLE HAD TO BE RESTARTED NUMEROUS TIMES IN ORDER FOR THE VEHICLE TO REGISTER THAT IT WAS IN P…
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TL* THE CONTACT OWNS A 2012 FORD EDGE. WHILE PLACING THE VEHICLE IN PARK AND EXITING THE VEHICLE, IT ROLLED DOWNHILL ACROSS THE STREET AND STRUCK A TREE. THE CONTACT STATED THAT THE VEHICLE WOULD NOT REGISTER THAT IT WAS IN PARK. THE VEHICLE HAD TO BE RESTARTED NUMEROUS TIMES IN ORDER FOR THE VEHICLE TO REGISTER THAT IT WAS IN PARK. THE VEHICLE WAS UNOCCUPIED AT THE TIME OF THE FAILURE AND THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS AWAITING REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 68,000.
NHTSA ODI #10854449
93,000 miles · Feb 17, 2016
Power Train
WHILE DRIVING, THE VEHICLE STOPPED PULLING. THE MOTOR WAS STILL RUNNING AND STARTED VIBRATING. TURNED OFF THE CAR AND THEN RESTARTED IT. IT FELT LIKE THE CAR WAS IN NEUTRAL. I HAVE SEEN THE RECALL ON THE HALFSHAFT DISENGAGEMENT AND AM NOT SURE IF MY CAR HAS HAD THIS RECALL FIXED. THIS HAS HAPPENED TWICE IN THE LAST 10 DAYS.
NHTSA ODI #10836744
43,000 miles · Jan 27, 2016
Power TrainVehicle Speed Control
THREE TIMES IN TWO WEEK EXPERIENCED SUDDEN LOSS OF POWER ALL IN MOTION. THIRD TIME I WAS ON THE FREEWAY RAMP. COASTED/LIMPED TO HARD SHOULDER. AS TWICE BEFORE THE WRENCH ICON APPEARED ON PANEL ALONG WITH '"AWD OFF". TURNED OFF ENGINE, WAITED A MINUTE, AND RESTARTED ENGINE. EVERYTHING NOW FINE AND GOT HOME. TOOK TO FORD DEALER. …
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THREE TIMES IN TWO WEEK EXPERIENCED SUDDEN LOSS OF POWER ALL IN MOTION. THIRD TIME I WAS ON THE FREEWAY RAMP. COASTED/LIMPED TO HARD SHOULDER. AS TWICE BEFORE THE WRENCH ICON APPEARED ON PANEL ALONG WITH '"AWD OFF". TURNED OFF ENGINE, WAITED A MINUTE, AND RESTARTED ENGINE. EVERYTHING NOW FINE AND GOT HOME. TOOK TO FORD DEALER. (FORD OF ESCONDIDO) THEY CANNOT REPLICATE THE PROBLEM. TOLD EVERYTHING CHECKED OUT OK. COULD FIND NO ERROR REPORTS UNDER DIAGNOSTICS. TOLD TO PICK UP CAR. LEFT CAR AT DEALER! THIS SUDDEN LOSS OF POWER IS A HUGE SAFETY CONCERN. IF I HAD EXPERIENCED THIS ON THE FREEWAY INSTEAD OF THE RAMP, I COULD HAVE REAR ENDED AT 65MPH!
NHTSA ODI #10822714
34,000 miles · Jan 19, 2016
Electronic Stability Control (esc)Power Train
TRACTION CONTROL ACTIVATES FOR NO REASON ( DRY WEATHER). RESULTING IN TOTAL LOSS OF POWER AT EXPRESS WAY SPEEDS. IT WILL DEACTIVATE AR SOME POINT BUT RECYCLES SEVERAL TIMES.. ONCE CAR IS PARKED AND TURNED OFF CLEARS IT SELF.. FO D CAN NOT FIND OUT WHY THIS HAPPENS.
NHTSA ODI #10820975
Official recalls
3Jul 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.
Consequence & remedy
Consequence: If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10.
Jan 6, 2014
Ford Motor Company (Ford) is recalling certain model year 2012-2013 Edge vehicles manufactured from September 2, 2010, through April 25, 2013, and equipped with 2.0L engines. The fuel line pulse damper metal housing may crack as a result of an improper manufacturing process. A cracked fuel line pulse damper housing may result in a combination of fuel odor, weepage, or a continuous leak while the fuel system is pressurized.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Ford will notify owners, and dealers will replace the fuel line with one that does not have a damper, free of charge. The safety recall began on February 25, 2014. Owners may contact Ford at 1-866-436-7332. Ford's number for this recall is 13S13. IMPORTANT: This recall supersedes recall 12V-438. All vehicles that have been remedied under the previous recall need to have the current remedy applied.
Sep 7, 2012
Ford is recalling certain 2012 Edge vehicles manufactured from September 2, 2010, through October 31, 2011, equipped with 2.0L engines. The fuel line pulse damper metal housing may crack as a result of an improper manufacturing process. A cracked fuel line pulse damper housing may result in a combination of fuel odor, weepage, or a continuous leak while the fuel system is pressurized.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Ford will notify owners, and dealers will repair the vehicles free of charge. The safety recall began on September 27, 2012. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1PE16012 · Door Ajar Warning Light Always On
Opened Sep 28, 2016 · Closed Mar 20, 2017
Status: closed (inferred from source dates) · Interior Lighting; Latches/locks/linkages; Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Additional source detail variants (3)
Interior Lighting
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
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