Had diagnosis test done and did process of elimination. Said needed ignition coils/ spark plugs did all that plus fuel injector and oxygen sensor put in bran new and check engine still blinking and car stutters. Only 10miles per gallon on car. You can smell fumes inside car severally. Looked on website and said this car had reca…
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Had diagnosis test done and did process of elimination. Said needed ignition coils/ spark plugs did all that plus fuel injector and oxygen sensor put in bran new and check engine still blinking and car stutters. Only 10miles per gallon on car. You can smell fumes inside car severally. Looked on website and said this car had recall on fuel system/ gasoline. So am I able to take in to manufacture and they fix free cuz of seriously dangerous defect. Car could egnite.
NHTSA ODI #11448299
Mileage unknown · Nov 9, 2021
Electrical SystemEngine
the throttle body has failed, suspected by me doing research going back 11 years of the Ford Edge almost killing people while driving it. confirmed by my local ford dealership that i do infact need a new throttle body and gaskets. it goes into limp mode, the car loses power and stops working in the middle of driving 50 mph. No c…
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the throttle body has failed, suspected by me doing research going back 11 years of the Ford Edge almost killing people while driving it. confirmed by my local ford dealership that i do infact need a new throttle body and gaskets. it goes into limp mode, the car loses power and stops working in the middle of driving 50 mph. No check engine light remains on, only a wrench icon appears until you restart the car, then the car works again for another 30 miles or until it wants to cause a major accident again. This is a HUGE SAFETY ISSUE. My car will jolt down to 10 mph, as if I slammed the brakes, while driving, not even having my foot on the gas, down the HIGHWAY where the speed limit it 55. THIS IS A KILLING MACHINE. I only have moments to pull over to the median or somewhere before I cause a major accident. They have recalled the 2009 through 2013 ford fusion and escape, as well as the milan and mariner because of the same issue. I have read hundreds of accounts online of the same thing happening in Edges... how can you allow this to go unchecked.
NHTSA ODI #11439905
Mileage unknown · Aug 23, 2021
Engine
I've had the car for a year and it suddenly loses power during acceleration and Is throwing the P0299 turbocharger code. I was getting on the interstate when the car did this the 1st and 2nd times. It was a very busy time of day and my car suddenly decellerated in front of an 18 wheeler with my kids in the car. NO MATTER how ha…
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I've had the car for a year and it suddenly loses power during acceleration and Is throwing the P0299 turbocharger code. I was getting on the interstate when the car did this the 1st and 2nd times. It was a very busy time of day and my car suddenly decellerated in front of an 18 wheeler with my kids in the car. NO MATTER how hard I hit the gas it would not go and I almost got ran over by a tractor trailer. I had to slam on brakes and squeeze between the on ramp and a bridge guardrail to not be hit.
NHTSA ODI #11430178
90,118 miles · Apr 12, 2021
EngineService Brakes, Hydraulic
TL* THE CONTACT OWNS A 2012 FORD EDGE. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED. THE CONTACT ALSO STATED THAT THE BRAKES WOULD NOT ENGAGE WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CO…
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TL* THE CONTACT OWNS A 2012 FORD EDGE. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED. THE CONTACT ALSO STATED THAT THE BRAKES WOULD NOT ENGAGE WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE BRAKE MASTER CYLINDER, THE THROTTLE BODY, AND THE BRAKE BOOSTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE WITH THE BRAKES RECURRED. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE AND INFORMED THE CONTACT THAT SINCE THE VEHICLE WAS NOT UNDER WARRANTY, NO ASSISTANCE WOULD BE OFFERED. THE FAILURE MILEAGE WAS APPROXIMATELY 90,118.
NHTSA ODI #11407725
205,000 miles · Oct 21, 2020
Engine
THERE SHOULD BE A RECALL ON THE HARMONIC BALANCE ON THE 2012 FORD. THE PART IS OUT OF STOCK AND BACKORDERED EVERY WHERE.
NHTSA ODI #11365585
83,000 miles · Oct 7, 2020
EnginePower Train
I WAS DRIVING HOME FROM WORK, GOIN 45MPH APPROACHING ACTIVE RAILROAD CROSSING, MY VEHICLE STARTED TO MISFIRE & WENT FROM 40- 20 MPH, LUCKILY I STOPPED BEFORE THE TRACKS BCZ AS SOON AS I DID THE LIGHTS CAME IN FOR A TRAIN. MY CAR COULD HAVE BROKE DOWN ON THE TRACKS IF I DIDN'T STOP. SO WHILE WAITING FOR THE TRAIN TO PASS, I TURN…
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I WAS DRIVING HOME FROM WORK, GOIN 45MPH APPROACHING ACTIVE RAILROAD CROSSING, MY VEHICLE STARTED TO MISFIRE & WENT FROM 40- 20 MPH, LUCKILY I STOPPED BEFORE THE TRACKS BCZ AS SOON AS I DID THE LIGHTS CAME IN FOR A TRAIN. MY CAR COULD HAVE BROKE DOWN ON THE TRACKS IF I DIDN'T STOP. SO WHILE WAITING FOR THE TRAIN TO PASS, I TURNED MY CAR OFF AND BACK ON TO SEE IF IT WAS JUST A RANDOM BUT IT CONTINUED TO MISFIRE AND WHEN IT WAS SAFE FOR ME TO TCROSS THE TRAX, I WAS ABLE TO MAKE IT BUT MY VEHICLE WOULD GET TO10MPH. I PULLED OVER & HAD MY VEHICLE TOWED TO THE CIOCCA DEALERSHIP, WHICH IT HAS BEEN FOR THE LAST MONTH BEC APPARENTLY THE POWER TRAIN CONTROL MODULE MALFUNCTIONED AND BURT OUT 3 OUT OF 6 COILS. THE REPAIRS FOR THIS WILL COST ME OVER $4000.00 WHICH IS NOT SOMETHING I CAN AFFORD. I HAVE A "POWER TRAIN" WARRANTY THAT WON'T COVER A FAULTY DEFECTIVE "POWER TRAIN CONTROL MODULE"?? MATTER OF FACT, IT WON'T COVER ANYTHING AT ALL TO HELP EASE MY COST. AND THE WORST PART, I HAVE ONLY OWNED THIS VEHICLE FOR 1 1/2 YEARS. NOT EVEN 2 YEARS. THIS CAR WAS A ISSUE FROM THE MOMENT I DROVE IT OFF THE LOT AND NOW SINCE I CAN'T AFFORD TO PAY FOR THE DEFECTIVE MODULE....THE DEALERSHIP SAYS TO ME, I SHOULD JUST RECONSIDER THIS CAR ALL TOGETHER BCZ IT NEEDS A LOT DONE FOR INSPECTION THIS MONTH...?? LIKE I OWNED IT FOR NOT EVEN 2 YEARS ..I HAVE 4 MORE YEARS ON A LOAN THAT THEY WON'T PAY OFF SO I CAN BUT ANOTHER CAR? HOW DOES THIS EVEN FALL ON ME WHEN I WAS SOLD PIECE IF JUNK WITH A PRETTY FACE BASICALLY.. I WAS OUT INTO A UNSAFE PREDICAMENT DUE TO A FAULTY DEFECTIVE MODULE THAT MALFUNCTIONED IN THE MIDDLE OF ME DRIVING WITH NO WARNING WHAT SO EVER. FORD AND THE DEALERSHIP I PURCHASED NOT FROM(NOT THE DEALERSHIP I TOWED IT TO) HAVE BEEN COMPLETELY 110% UNHELPFUL..LIKE THEY WON'T EVEN RETURN MY PHONE CALLS AND WHEN I CALL THEY LEAVE ME ON HOLD FOR HOURS UNTIL I HANG UP AND CALL BACK.
NHTSA ODI #11363161
125,000 miles · Oct 2, 2020
Engine
TL* THE CONTACT OWNS A 2012 FORD EDGE. THE CONTACT STATED THAT THE TURBO CHARGER FAILED WHILE DRIVING. THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO PAUL CLARK FORD (464046 STATE RD 200, YULEE, FL 32097) AND WAS DIAGNOSED THAT A NEW CATALYTIC CONVERTOR WAS NEEDED PRIOR TO REPLACING THE TURBO CHARGER. THE V…
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TL* THE CONTACT OWNS A 2012 FORD EDGE. THE CONTACT STATED THAT THE TURBO CHARGER FAILED WHILE DRIVING. THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO PAUL CLARK FORD (464046 STATE RD 200, YULEE, FL 32097) AND WAS DIAGNOSED THAT A NEW CATALYTIC CONVERTOR WAS NEEDED PRIOR TO REPLACING THE TURBO CHARGER. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT UNDER RECALL. THE MANUFACTURER PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS APPROXIMATELY 125,000.
NHTSA ODI #11362437
Mileage unknown · Sep 24, 2020
Engine
WELL LIKE ANYONE YOU ARE OVERJOYED WHEN YOU PURCHES A CAR OFF THE LOT HOWEVER MINE HAS BEEN A NIGHTMARE , I BROUGHT A VEHCLE FOR 5,000 FROM ARGENT MOTORS AND I ONLY BROUGHT THE CAR BECAUSE THE SALESMAN TOLD ME THAT THE WATERPUMP WAS DAMAGED HOWEVER 32 MINUTES AFTER LEAVING THIS CAR LOT MY ENGINE WENT ON MY TRUCK SO MY ENGINE BLE…
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WELL LIKE ANYONE YOU ARE OVERJOYED WHEN YOU PURCHES A CAR OFF THE LOT HOWEVER MINE HAS BEEN A NIGHTMARE , I BROUGHT A VEHCLE FOR 5,000 FROM ARGENT MOTORS AND I ONLY BROUGHT THE CAR BECAUSE THE SALESMAN TOLD ME THAT THE WATERPUMP WAS DAMAGED HOWEVER 32 MINUTES AFTER LEAVING THIS CAR LOT MY ENGINE WENT ON MY TRUCK SO MY ENGINE BLEW IN THE MIDDLE OF THE NEW JERSEY TURNPIKE , I HAD A NEWBORN BABY ON THE SIDE OF THE ROAD FOR OVER TWO HOUR ONCE I WAITED FOR THE TOW TRUCK I CALLED THE CAR LOT AND THE OWNER BASICALLY TOLD ME HE'LL SEE ME IN COURT . THEY KNEW THIS TRUCK WASNT DRIVEABLE THEY KNEW IT WAS UNSAFE WHEN I PUT MY CHILDREN IN AND DROVE OFF
NHTSA ODI #11361019
86,000 miles · Sep 14, 2020
EnginePower Train
I WAS DRIVING HOME FROM WORK WHEN MY CAR SUDDENLY LOST POWER AND STARTED TO SHAKE. I WAS DRIVING ON A SUBERBAN STREET AND WAS LITERALLY AT A ACTIVE RAILROAD CROSSING WHEN IT HAPPENED. SO I STOPPED THE CAR. I WAS ABLE TO DRIVE IT SLOWLY TO A SAFE PLACE TO PULLOVER. THE CAR WAS SPITTING OUT FIRE CHUNKS OUT OF THE EXHAUST. I HAD NO…
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I WAS DRIVING HOME FROM WORK WHEN MY CAR SUDDENLY LOST POWER AND STARTED TO SHAKE. I WAS DRIVING ON A SUBERBAN STREET AND WAS LITERALLY AT A ACTIVE RAILROAD CROSSING WHEN IT HAPPENED. SO I STOPPED THE CAR. I WAS ABLE TO DRIVE IT SLOWLY TO A SAFE PLACE TO PULLOVER. THE CAR WAS SPITTING OUT FIRE CHUNKS OUT OF THE EXHAUST. I HAD NO IDEA WHAT WAS HAPPENING. I HAD IT TOWED TO THE DEALERSHIP WHO EXPLAINED THE POWER TRAIN CONTROL MODULE MALFUNCTIONED WICH CAUSE IT TO MELT/SEIZE THE COILS IN 3 IF THE CYLINDERS. I HAVE A POWER TRAIN WARRANTY BUT WAS TOLD NONE OF IT WOULD BE COVERED? WHEN RESEARCHING THIS ISSUE IT SEEMS TO BE A VERY COMMON ISSUE WITH THIS MODEL OF VEHICLE. ITS NOT ONLY A SAFETY ISSUE, BUT IT'S A KNOWN DEFECT WITH FORD VEHICLES, NOT JUST MY MAKE AND MODEL. I AM EXTREMELY UPSET BCZ I CAN NOT AFFORD THE COSTS IT WILL TAKE TO REPAIR. I OWNED THIS CAR FOR LESS THAN 2 YEARS. I TAKE IT IT AND HAVE IT ROUTINELY SERVICED. THERE WAS NOTHING I COULD HAVE DONE TO PREVENT THIS. IT'S A DEFECT AND IT IS A UNSAFE DEFECT. I WAS IN THE MIDDLE OF DRIVING AND IT JUST HAPPENED OUT OF NOWHERE.
NHTSA ODI #11354893
Mileage unknown · Feb 27, 2020
Engine
POWER LOSS DRIVING DOWN ROAD . ALMOST CAUSED A BAD ACCIDENT, STALLED IN MIDDLE OF ROAD HAD TO TURN CAR OFF AND BACK ON . THIS HAS HAPPENED 3 TIMES NO ERROR CODE IS COMING ON . A TOOL SYMBOL FLASHES UNTIL YOU RESTART CAR .
Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.
Consequence & remedy
Consequence: If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10.
Ford Motor Company (Ford) is recalling certain model year 2012-2013 Edge vehicles manufactured from September 2, 2010, through April 25, 2013, and equipped with 2.0L engines. The fuel line pulse damper metal housing may crack as a result of an improper manufacturing process. A cracked fuel line pulse damper housing may result in a combination of fuel odor, weepage, or a continuous leak while the fuel system is pressurized.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Ford will notify owners, and dealers will replace the fuel line with one that does not have a damper, free of charge. The safety recall began on February 25, 2014. Owners may contact Ford at 1-866-436-7332. Ford's number for this recall is 13S13. IMPORTANT: This recall supersedes recall 12V-438. All vehicles that have been remedied under the previous recall need to have the current remedy applied.
Ford is recalling certain 2012 Edge vehicles manufactured from September 2, 2010, through October 31, 2011, equipped with 2.0L engines. The fuel line pulse damper metal housing may crack as a result of an improper manufacturing process. A cracked fuel line pulse damper housing may result in a combination of fuel odor, weepage, or a continuous leak while the fuel system is pressurized.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Ford will notify owners, and dealers will repair the vehicles free of charge. The safety recall began on September 27, 2012. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Additional source detail variants (3)
Interior Lighting
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
2012 Ford Edge Problems, Complaints & Recalls | Skip That Year
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