NHTSA owner reports · September 18, 2026 snapshot.
Electrical System complaints
462 reportsClear category filter24,700 miles · Sep 23, 2014
Electrical SystemStructure
THE DRIVERS SIDE DOOR AJAR LIGHT/WARNING APPEARS EVEN THOUGH THE DOOR IS FULLY CLOSED. THIS PREVENTS ALL DOORS FROM LOCKING. THERE ARE TIMES WHEN THE WARNING IS NOT ON BUT AFTER A PASSENGER CLOSES THE PASSENGER SIDE DOOR THE DRIVERS SIDE DOOR AJAR WARNING TURNS ONS. I HAVE HAD THIS ISSUE SERVICED ONCE BY FORD BUT IT IS NO…
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THE DRIVERS SIDE DOOR AJAR LIGHT/WARNING APPEARS EVEN THOUGH THE DOOR IS FULLY CLOSED. THIS PREVENTS ALL DOORS FROM LOCKING. THERE ARE TIMES WHEN THE WARNING IS NOT ON BUT AFTER A PASSENGER CLOSES THE PASSENGER SIDE DOOR THE DRIVERS SIDE DOOR AJAR WARNING TURNS ONS. I HAVE HAD THIS ISSUE SERVICED ONCE BY FORD BUT IT IS NOT HAPPENING AGAIN. FORD ISSUES A SERVICE BULLETIN BUT THAT APPEARS TO BE ONLY A STOP GAP MEASURE SINCE THE PROBLEM RECURS. *TR
NHTSA ODI #10638363
40,000 miles · Sep 19, 2014
Electrical SystemPower Train
THROTTLE BODY FAILURE. *TR
NHTSA ODI #10637595
Mileage unknown · Sep 12, 2014
Electrical SystemStructure
THE "DOOR AJAR" SENSOR IS MAKING A FALSE READING THAT CONSTANTLY SAYS THE DRIVER SIDE DOOR IS OPEN WHEN IN FACT IT IS NOT. DUE TO THE CAR "THINKING" THE DOOR IS OPEN, YOU CAN NOT LOCK THE DOORS WHILE DRIVING. A CHILD FALLING OUT OF AN UNLOCKED DOOR OR A CAR JACKING BECAUSE OF THIS ISSUE IS A HUGE SAFETY CONCERN. A SIMPLE GOOG…
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THE "DOOR AJAR" SENSOR IS MAKING A FALSE READING THAT CONSTANTLY SAYS THE DRIVER SIDE DOOR IS OPEN WHEN IN FACT IT IS NOT. DUE TO THE CAR "THINKING" THE DOOR IS OPEN, YOU CAN NOT LOCK THE DOORS WHILE DRIVING. A CHILD FALLING OUT OF AN UNLOCKED DOOR OR A CAR JACKING BECAUSE OF THIS ISSUE IS A HUGE SAFETY CONCERN. A SIMPLE GOOGLE SEARCH FOR THIS ISSUE WILL SHOW THAT THIS IS A VERY COMMON PROBLEM WITH MANY FORD VEHICLES. TO HAVE THE SENSOR REPAIRED COST ANYWHERE FROM $250 TO $400 WHICH IS MOST LIKELY WHY FORD CONTINUES TO LET PEOPLE DRIVE THESE UNSAFE VEHICLES. *TR
NHTSA ODI #10632756
45,780 miles · Sep 10, 2014
Electrical SystemStructure
THE DOOR AJAR WARNING KEEPS ON LIGHTING UP. WE HAVE TO OPEN AND CLOSE THE DRIVERS DOOR UP TO 20 TIMES AND SOMETIMES THE WARNING GOES OFF AND SOMETIMES IT DOES NOT. IT IS VERY ANNOYING BECAUSE IF IT DOESN'T TURN OFF THERE IS A BEEPING SOUND GOING ON WHILE YOU ARE DRIVING ASKING YOU TO PULL ASIDE AND CLOSE THE DOOR AGAIN. IT ALSO …
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THE DOOR AJAR WARNING KEEPS ON LIGHTING UP. WE HAVE TO OPEN AND CLOSE THE DRIVERS DOOR UP TO 20 TIMES AND SOMETIMES THE WARNING GOES OFF AND SOMETIMES IT DOES NOT. IT IS VERY ANNOYING BECAUSE IF IT DOESN'T TURN OFF THERE IS A BEEPING SOUND GOING ON WHILE YOU ARE DRIVING ASKING YOU TO PULL ASIDE AND CLOSE THE DOOR AGAIN. IT ALSO AFFECTS WHILE YOU ARE DRIVING AT NIGHT BECAUSE THE INTERIOR LIGHTS WONT TURN OFF AND IT MAKES IT DIFFICULT TO SEE WHERE YOU ARE DRIVING, SPECIALLY IF IT'S ON REVERSE, OR WHEN YOU GET OUT OF THE VEHICLE AND PUT THE ALARM ON, THE INTERIOR LIGHTS KEEP ON AND AM AFRAID IT WILL AFFECT MY BATTERY IN THE LONG RUN. WE TOOK IT TO SERVICE AT THE DEALER BUT THERE IS NO RECALL YET AND IT COSTS AROUND $418 TO FIX. I THINK IT'S A MANUFACTURE THING AND FORD SHOULD BE RESPONSIBLE FOR THIS FIX. *TR
NHTSA ODI #10632201
68,000 miles · Sep 9, 2014
Electrical SystemStructure
THE DOOR AJAR WARNING INDICATES THE DOOR IS OPEN WHEN THE DOOR IS ACTUALLY CLOSED TIGHT. IF YOU SLAM THE DOOR HARD, THE WARNING CLEARS SOMETIMES BUT MAY COME BACK ON WITHOUT THE DOOR BEING OPENED. THIS IS A POOR ALARM SYSTEM DESIGN. FORD SHOULD TAKE RESPONSIBILITY FOR THE DESIGN AND ISSUE A RECALL. THE ORIGINAL LATCH WAS REPL…
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THE DOOR AJAR WARNING INDICATES THE DOOR IS OPEN WHEN THE DOOR IS ACTUALLY CLOSED TIGHT. IF YOU SLAM THE DOOR HARD, THE WARNING CLEARS SOMETIMES BUT MAY COME BACK ON WITHOUT THE DOOR BEING OPENED. THIS IS A POOR ALARM SYSTEM DESIGN. FORD SHOULD TAKE RESPONSIBILITY FOR THE DESIGN AND ISSUE A RECALL. THE ORIGINAL LATCH WAS REPLACED UNDER WARRANTY AT ABOUT 30K MILES. *TR
NHTSA ODI #10632040
48,000 miles · Sep 8, 2014
Electrical SystemStructure
THE INDICATOR LIGHT FOR THE DRIVER'S SIDE DOOR BEING AJAR WILL NOT GO OFF. THE DOOR IS MOST DEFINITELY NOT OPEN, YET THE INDICATOR DOES NOT REGISTER THE DOOR AS BEING CLOSED NO MATTER WHAT WE DO. *TR
NHTSA ODI #10631617
44,000 miles · Sep 5, 2014
Electrical SystemEnginePower Train
WHILE DRIVING AT 45MPH, VEHICLE LOST POWER TO THE EXTENT THAT I HAD TO PULL OVER ON THE SHOULDER. A MECHANIC WRENCH LIGHT APPEARED ON THE DASH. VEHICLE REMAINED RUNNING BUT IDLE WAS VERY ERRATIC. AFTER IGNITION WAS TURNED OFF, I USED A CODE READER AND DTC "P2111" APPEARED ON THE READER (THROTTLE BODY FAILURE). AFTER CLEARING…
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WHILE DRIVING AT 45MPH, VEHICLE LOST POWER TO THE EXTENT THAT I HAD TO PULL OVER ON THE SHOULDER. A MECHANIC WRENCH LIGHT APPEARED ON THE DASH. VEHICLE REMAINED RUNNING BUT IDLE WAS VERY ERRATIC. AFTER IGNITION WAS TURNED OFF, I USED A CODE READER AND DTC "P2111" APPEARED ON THE READER (THROTTLE BODY FAILURE). AFTER CLEARING THE CODE, I RESTARTED THE VEHICLE AND ENGINE IDLE APPEARED NORMAL. DROVE VEHICLE FOR 20 MILES WITH NO OTHER ABNORMALITIES. DURING A BRIEF REVIEW OF FORD RECALLS, TSB'S, ETC. I AM FINDING THAT THERE ARE KNOWN ISSUES WITH THE THROTTLE BODY ON OTHER MODELS BUT FOR SOME REASON NOT THE EDGE. *TR
NHTSA ODI #10631097
31,000 miles · Sep 3, 2014
Electrical System
DOOR AJAR LIGHT REMAINS ON WHEN DOOR IS COMPLETELY CLOSED. *TR
NHTSA ODI #10630484
45,000 miles · Sep 2, 2014
Electrical SystemLatches/locks/linkages
THERE IS A PROBLEM WITH THE DOOR LATCH SENSOR. *TR
NHTSA ODI #10630179
33,500 miles · Aug 25, 2014
Electrical SystemStructure
TL* THE CONTACT OWNS A 2012 FORD EDGE. WHILE THE DRIVER SIDE DOOR WAS COMPLETELY CLOSED, THE DOOR AJAR INDICATOR ILLUMINATED AND THE CHIME SOUNDED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 33,500.
NHTSA ODI #10628262
Official recalls
3Jul 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.
Consequence & remedy
Consequence: If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10.
Jan 6, 2014
Ford Motor Company (Ford) is recalling certain model year 2012-2013 Edge vehicles manufactured from September 2, 2010, through April 25, 2013, and equipped with 2.0L engines. The fuel line pulse damper metal housing may crack as a result of an improper manufacturing process. A cracked fuel line pulse damper housing may result in a combination of fuel odor, weepage, or a continuous leak while the fuel system is pressurized.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Ford will notify owners, and dealers will replace the fuel line with one that does not have a damper, free of charge. The safety recall began on February 25, 2014. Owners may contact Ford at 1-866-436-7332. Ford's number for this recall is 13S13. IMPORTANT: This recall supersedes recall 12V-438. All vehicles that have been remedied under the previous recall need to have the current remedy applied.
Sep 7, 2012
Ford is recalling certain 2012 Edge vehicles manufactured from September 2, 2010, through October 31, 2011, equipped with 2.0L engines. The fuel line pulse damper metal housing may crack as a result of an improper manufacturing process. A cracked fuel line pulse damper housing may result in a combination of fuel odor, weepage, or a continuous leak while the fuel system is pressurized.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Ford will notify owners, and dealers will repair the vehicles free of charge. The safety recall began on September 27, 2012. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1PE16012 · Door Ajar Warning Light Always On
Opened Sep 28, 2016 · Closed Mar 20, 2017
Status: closed (inferred from source dates) · Interior Lighting; Latches/locks/linkages; Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Additional source detail variants (3)
Interior Lighting
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
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